BMC Incident and Problem Management Foundation Certification

Designed for BMC Solution Partners, the BMC Incident and Problem Management Foundation Certification program teaches the skills and methodologies for understanding and gathering customer requirements. The program also offers strategies for design and implementation, particularly with regards to implementing and deploying BMC Incident and Problem Management Solutions.

Benefits and Access to Additional Services

• Eligible for sub-contracting opportunities with BMC Service Management Consulting Services

Access to Additional Resources

• Consideration for beta classes from BMC Educational Services

Education, Sales and Marketing

• Clear learning path for both new consultants and BMC experienced staff
• Certification of skill, a competitive differentiator for the BMC Solution Partner and the individual consultant, making both more marketable

Certification Requirements

• Must be employed by a current, valid BMC Solution partner
• Complete required product training (shown above)
• Complete and pass the BMC Incident and Problem Management Foundation Certification
• Maintain certification through ongoing training

Certification remains in effect while the consultant is an employee of the sponsoring BMC Solution Partner. If the BMC Solution Partner contract expires or is terminated, the consultant certification also expires. If the consultant leaves the employment of one BMC Solution Partner and is employed by another valid BMC Solution Partner, certification may be transferred and reinstated at BMC's discretion.