Customers A-Z List

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Aegon (Video)
Seeks to create a consolidated IT infrastructure with BMC.

Airline Tariff Publishing Co (ATPCO) (Document)
Ensuring the integrity of airline tariff data and the DB2 structures in which it resides

American Kennel Club (AKC) (Document)
Software-as-a-Service model (SaaS) delivers robust ITSM functionality, easy implementation and real-time upgrades at half the cost of on-premises solution

Ameritas ROI Case Study (Document)
Ameritas adopted BMC Remedyforce to provide its IT support center with a consistent and standardized process to address IT incidents.

Amica Insurance (Document)
Amica Mutual Insurance Company deploys BMC Virtual Agent to reduce calls to the service desk, extend hours of support, and increase the efficiency of support agents

Applaud IT (Document)
Applaud IT Strengthens IT Service Management with BMC Software

AtTask customer story video (Video)
See how BMC End User Experience Management (EUEM) gives AtTask real-time performance insights that keep end users happy and provide valuable data to the business.


Banco BPI portugal (Video)
Using BMC MainView for DB2 and BMC APPTUNE for DB2, Banco BPI discusses how BMC delivers products and solutions faster and more user friendly- cutting down production time and adding value to the business.

Banco De La Nación Argentina (Video)
Banco De La Nación Argentina has reduced costs and improved customer service over the past 10 years with BMC Control-M products- listen and learn how

Bank Central Asia (Document)
Bank Central Asia depends on BMC Software for IT management to enable its steady growth to become Indonesia’s largest private bank today

Bank CIMB Niaga (Document)
CIMB Niaga banks on BMC Remedy Service Desk to smooth merger

Bank of Communications (Document)
ITIL-aligned solution from BMC Software reduces it complexity for China’s Bank of Communications and facilitates the bank’s strategic business growth and transformation

Bank of Communications - Mainframe (Document)
BMC Control-M empowers Bank of Communications, China’s first state-owned commercial bank, to automate and centralize cross-platform batch scheduling

Bank of East Asia (Document)
The Bank of East Asia (China) deploys BMC’s Business Services Management solution for holistic managing and monitoring of its IT systems.

Banque Société Générale Vostok (Document)
BSGV deploys a centralized monitoring system using solutions from BMC Software

Bayview Financial (Document)
Transforming IT service management to support business agility, innovation, and risk taking

Best Practice Mainframe Healthcare Management at BITMARCK TECHNIK GMBH

Blue Cross Blue Shield of Florida (Web Page)
Tapping the power of enterprise scheduling to increase productivity, contain costs, and meet the rigorous demands of healthcare reform

BMC - Capacity Optimization (Document)
Anticipating and responding to changing capacity needs for physical, virtual, and cloud-based IT services

BMC Software (Document)
Leveraging BMC TrueSight IT Data Analytics to resolve problems faster, avoid outages and improve service quality

BNY Mellon podcast (Podcast)

Brookfield (Video)
Shares how BMC met their needs for a full function CMDB.

Buckeye Partners (Document)
Remedyforce captures, tracks and reports on data automatically, increasing IT efficiency and slashing audit preparation time


Caja El Monte (Document)
Improves its Distributed Environment Management with BMC Software Solutions

CARFAX on BSM (Video)
BSM solutions from BMC Software have enabled CARFAX to create a scalable environment that meets the 24/7 demands of CARFAX customers and partners. The consolidated portal interface enhances communication with business owners, providing a shared view of how IT advances business goals. The situational awareness that the BSM solutions deliver keep the staff apprised of what is happening in the environment and makes them proactive in resolving issues.

CARFAX on Control-M (Video)
Shares the value of BSM and BMC Control-M.

Case Study: Managing Virtual Server Capacity (Document)
Forrester Report

Cast & Crew (Document)
Automated business processes made simple at Cast & Crew with BMC FootPrints

Cast & Crew (Video)
Cast & Crew requires an efficient and robust solution to better align IT with overall business objectives. With FootPrints, the company has raised the sophistication of its IT organization.

Cathay United Bank (Document)
The BMC Control-M Workload Automation solution helps Cathay United Bank, Taiwan’s largest bank in the private sector, achieve fully automatic batch job scheduling to release the complete power of its new core banking system for business growth.

Central Technology Services (Document)
Greater efficiency and higher productivity save time, enhance reliability and delay costly mainframe upgrades

Cetan Corp (Document)
Helping healthcare clients consolidate multiple disparate data centers and scheduling solutions onto one flexible, reliable, future-focused platform

Cetelem (Document)
Cetelem simplifies and automates enterprise workloads using BMC Control-M workload automation suite

China E-Port (Document)
BMC provides China E-Port data center with a transparent window into the operation of China E-Port while improving effi ciency and reducing costs

China Pacific Insurance Co. (Document)
China Pacific Insurance increases efficiency, reduces costs and boosts overall performance with BMC solutions

ChipRewards (Video)
ChipRewards uses BMC Control-M Workload Automation for batch processing and cloud resourcing for the big data analytics that is central to their business.

Cisco Media Solutions Group (Document)
Achieving elastic cloud compute objectives through dynamic provisioning on physical and virtual machines and in 3rd-party cloud implementations

Cisco UCS and BMC BladeLogic (Document)
BMC Software enables stateless computing with Cisco Unified Computing System and BladeLogic

City of Long Beach (Document)
Enterprise workload automation simplifies job scheduling across platforms and empowers users, saving time and boosting reliability of critical scheduled processing

City of San Mateo (Document)
Needing a new help desk system that was easy to implement and would make their customers happy, the City of San Mateo turned to BMC Track-It!

CMC Markets (Document)
Using BMC BladeLogic to automate the management and deployment of a new trading platform– 85% of 80 applications now automated

Coldwater Creek (Video)
Coldwater Creek focuses on processes and automation through BMC Business Service Management and experiences several benefits including the ability to reduce IT costs by ten percent.

College of Marin (Document)
BMC Track-It! streamlines efficiencies and helps manage budget at the College of Marin

Columbia Sportswear (Document)
Supporting the company’s double-digit growth with robust processes, automated tools, and best practices for IT service management

Coop (Document)
BMC Control-M ensures critical SAP jobs run to completion and on time to keep store shelves stocked and customers happy

Coop (Document)
BMC Middleware Management helps keep store shelves stocked and POS terminals running with secure administration of the middleware environment


Dada S.p.A. (Document)
Leading Italian Entertainment Services Provider Significantly Reduces Server Management Costs with BMC BladeLogic

Dealer Track (Video)
Uses a “building block approach” to BSM.

DealerTrack (Document)
DealerTrack keeps auto dealers and lenders connected with the help of Business Service Management solutions from BMC Software

Delhaize Group (Document)
Leading Belgian Retailer Automates Mainframe Operations with BMC Software

Dell (Document)
Transforming the healthcare help desk with eResponder ® , a cloud-based ticketing system built on BMC Remedyforce

Dell - Capacity Management (Video)

Design Within Reach (Video)
Design Within Reach implemented both the Remedyforce Service Desk and the platform to change the way they interact with IT and with their customers.

Deutsche Telekom AG (Document)
Taking the pain, cost, and complexity out of middleware management

Dex Media Improves IT Service with BMC Remedyforce (Video)
Dex Media modernizes their approach to IT service management and connects their thousands of end users with IT by deploying BMC Remedyforce.

DHHS (Video)
DHHS IT Help Desk Thrives with Remedyforce

Dillard's (Document)
Freeing up MIPS enables IT to process increasingly complex transactions while slowing the rate of CPU upgrades

Douglas County Libraries (Document)
BMC Track-It! enables collection of seven libraries to integrate IT management capabilities in an increasingly complex environment

Duke Energy (Document)
Duke Energy deployed BMC FootPrints to manage all its network assets and systems that run and support the company’s public grid infrastructure.


Easynet Global Services (Document)
Easynet Takes Customer Satisfaction To a New Dimension with BMC Remedy

EasyStreet (Document)
Integrating seamlessly with their heterogeneous environment, BMC Footprints helps EasyStreet manage service requests and support ITIL best practices

EECU (Document)
EECU turns to BMC Software for a solution to organize and automate their IT support organization

Emirates National Oil (Document)
Integrated IT Service Management for one of the Middle East’s Leading Diversifi ed Oil and Gas Companies

European Mobile Operator (Document)
BMC Capacity Management helps a leading mobile operator to improve the quality of its services


Federal Home Loan Bank of Pittsburgh (Document)
Server automation tools enhance stability of critical systems and reduce security risks

Fiducia IT AG (Document)
FIDUCIA use BMC MainView to significantly Reduce z/OS Monitoring Costs by improving the utlilization of IBM zIIP Processors

FIDUCIA IT AG (Document)
Delivering unprecedented insight into middleware performance in support of Germany’s leading financial institutions

Findomestic (Document)
Findomestic gets better IT visibility and performance with BMC Capacity Management

FleetPlus (Document)
FleetPlus has gained far more transparency into its service desk operations with BMC Remedyforce, a solution that is able to grow alongside the company

Florida Hospital Achieves 24x7 Environment with BMC Mainframe Solutions (Video)
Robert Goodman of Florida Hospital discusses how the quality and performance of BMC mainframe utilities help keep the largest hospital in the U.S. up and running 24x7.

French Camp Academy (Document)
Needing a low cost solution to automate request processing and inventory audits, BMC TrackIt! delivered for the school

Fujitsu FSAS (Document)
BMC BladeLogic Server Automation Suite enables consolidation of nationwide servers and streamlines management of a company-wide private cloud

Future Group (Document)
Future Group performed an extensive evaluation of products from BMC Software, IBM, HP, and CA. The BMC solution was quickly identified as offering the most comprehensive and unified approach for managing their existing IT systems and processes.


Galaxy Software Services Corporation (Document)
BMC Software batch optimization, database management and enterprise scheduling tools help Galaxy resolve mainframe challenges for its clients

Generali (Document)
Switching to best-in-class z/OS monitoring solution reduces CPU time and costs by 30 percent


HACTL (Document)
Competition spurs ever more agile and efficient IT using Control-M

Harmony Information Systems (Document)
Monitoring customer-facing applications to meet SLAs and proactively identify end-user transaction issues

Harris County – Third Largest County in U.S (Video)
Learn how Harris County ITC with BMC Performance Assurance for Mainframes is ensuring that its citizens get speedy access to an efficient, cost-effective justice system in the third-largest county in the nation.

HCL podcast (Podcast)

Hill International (Document)
BMC FootPrints enables Hill International to automate its IT and HR departments, eliminating manual processes for technical support and asset procurement.

Holiday Travel of America (Document)
BMC FootPrints helps centralize and automate multiple IT support processes to support users and applications

HUK Coburg (Document)
German public services insurance giant raises DBA productivity significantly with integrated BMC Software solution


i/o Datacenters (Document)
Implementing an enterprise platform for delivering superior customer service

IBS DataFort (Document)
Построение системы Service Desk на платформе BMC Remedy

IT Services Organization (Document)
An IT services company enables its people with BMC Educational Services

ITS Infocom (Document)
Leading provider of IT services creates service management showcase featuring ITIL best practices and world-class functionality


JB Hunt (Document)
BMC enterprise scheduling and DB2 management solutions cut costs, enhance visibility, and improve performance to help keep trucks and cargo moving


KBC (Document)
Belgian Bancassurer Achieves Complete Return on BMC Software Investment in Only Six Months

Khan Bank (Document)
BMC and Pacen provide helpdesk solution for Mongolia’s largest bank

KNAB (Document)
Leveraging the power of Remedyforce to help deliver an innovative online banking experience, KNAB improves change management, reporting and collaboration.


Leeds City Council (Document)
Remedy OnDemand delivers comprehensive ITSM functionality plus the cost savings and efficiency of a subscription-based model

Lenovo (Document)
Unified knowledge base in BMC Remedy, along with built-in ITIL best practices, delivers a competitive edge for IT managed services

Lockheed Martin Aeronautics (Document)
Automated discovery, dependency mapping, and monitoring set the stage for supporting a highly aggressive manufacturing target

Lumen 21 video (Video)
Lumen 21 Transforms their IT Help Desk with Remedyforce

Lumen21 (Document)
Cloud-based service desk delivers substantial gains in customer satisfaction, support team productivity, and mean time to resolution

Lumen21 (Web Page)
Lumen21利用BMC Remedyforce实现7000%以上投资回报率,荣获美国市场研究公司Nucleus Research 授予的“技术投资回报奖(Technology ROI Award)”。


M&I Marshall & Ilsley Bank (M&I Bank) (Document)
Improving performance and availability, strengthening compliance, and driving operational efficiencies through configuration automation

Macquarie Telecom (Document)
Data center automation provides Macquarie Telecom with substantial savings

Macquarie Telecom (Video)
James Mystakidis of Macquarie Telecom's hosting business and BMC's automation technologies viz Atrium Orchestrator, Bladelogic Server and Network Administrator.

Maitland (Document)
Unifying critical applications for investor and asset services with timely, reliable batch processing that delivers accurate data to business users and customers

ManpowerGroup Netherlands (Document)
Automated service management solution enhances efficiency and enables more effective use of resources throughout the business

Marriott (Document)
Marriott showcases IT thought leadership

MAXM Database Advisor Drives Agility ROI Study - Case Study (Document)
MAXM Database Advisorfrom BMC Drives IMS Agility at Multimillion-Dollar European Financial Services Firm

ME Bank (Document)
BMC Control-M Workload Automation suite enables ME Bank to improve their batch execution capability and ultimately improve customer service

Memorial Health Systems (Document)
MHS needed a help desk solution that could both accommodate the IT needs of the enterprise and all the hospitals within the MHS network

Mercator (Document)
Major retailer leverages business service management solutions and ITIL

MetaScale - BMC Software Delivers Big Data Value (Video)
By processing and analyzing large data on Hadoop, MetaScale was able to quickly react to changing market conditions and better serve their members through improved competitive pricing and new product launches.

Mitchell (H264) (extended version) (Video)
Learn how Remedy force helped Mitchell International work smarter and more efficiently so they could make things better for their customers.

Mitchell International (Document)
Service management in the cloud aligns with corporate strategy that frees technical staff to focus on core competencies

Mobily (Document)
Implementation of a private cloud solution from BMC Software to support business service management

Monash University (Document)
BMC Remedy IT Service Management Suite delivers University-wide ICT support processes and systems


Navy 311 (Document)
Tapping the power of advanced ITSM software to provide a single customer service entry point for Sailors, the fleet and stakeholders

NEC Biglobe (Document)
BIGLOBE Adopts BMC Atrium Orchestrator to Replace Procedure Sheet-Based Operations with Fully Automated Incident Handling

News UK (Document)
News UK realizes new efficiencies through developed self-service and automation capabilities with BMC Remedyforce.

Northwestern University (Document)
A transparent view of Web application performance gives application owners, students, faculty, and staff visibility into application health and availability


Ohio Department of Developmental Disabilities (Document)
The Ohio Department of Developmental Disabilities Gets Organized with BMC FootPrints

Operational Services GmbH & Co. KG (Document)
Reibungslose Verlegung des Flughafen-Rechenzentrums dank BMC BladeLogic

Oryx Align (Document)
When Oryx Align needed a practical, easy-to-use help desk solution to support its growing stable of clients, it turned to BMC Track-It!.


Pembrokeshire County Council (Document)
An upgrade to BMC Track-It! offers Pembrokeshire the long-term benefits of a reduced workload for its help desk

PeoplesBank (Document)
When looking for a help desk solution with enhanced functionality and reporting with superb vendor support, BMC Track-It! fit the bill

Pervasive Software (Video)
Pervasive Software Discovers IT Help Desk Excellence with Remedyforce

Premier Healthcare Alliance (Document)
Robust user experience data drives decision making to ensure the delivery of high-quality software that aligns with user needs and expectations

PrimeLending (Document)
PrimeLending Relies on BMC FootPrints to Manage Aggressive National Expansion

Princess Cruises (Video)
Uses BMC MainView products to monitor across the board applications.


R+V Insurance AG (Document)
Improving DB2 availability with high-speed backup and recovery, supported by BMC mainframe service management solutions

Remedyforce: Mitchell International (Video)

Ryanair (Document)
BMC FootPrints Flying High With Ryanair


SAP (Document)
Rapidly delivering SAP environments for R&D, testing, and training needs worldwide with BMC Cloud solutions

Scripps Networks (Document)
Keeping HGTV, DIY Network, Food Network, Cooking Channel, Travel Channel, and Great American Country on the air and online with BSM Solutions from BMC

Seattle Public Schools (Document)
Automation reduces IT costs, freeing up funding for programs that strengthen schools and improve student success

Selex (Document)
When SELEX needed a single centralised service desk to deal with support requests across multiple territories, it turned to BMC FootPrints for help

Seneca College (Document)
Seneca has made life easier and more organized for service desk professionals as well as the faculty and students they serve after choosing BMC FootPrints

Sharp HealthCare (Document)
Applying technology to support a culture of caring, quality, service, innovation and excellence

Shasta County California (Document)
Support automation improves incident, change, and asset management and increases accuracy and efficiency of time-keeping and chargebacks

Siemens (Video)
Shares their experiences with BMC ITSM Suite, BMC Atrium CMDB, and more.

Signal Iduna Group (Document)
Comprehensive DB2 solution reduces operational costs and improves response times for German financial services firm

Société Générale Group (Document)
Proactive performance management delivers substantial cost savings, productivity increases and enhanced agility to meet changing business needs

Southern Company (Document)
Enterprise change management ensures market competitiveness of IT, reduces risk of outages, and strengthens customer satisfaction

Spark Ventures (Document)
Spark Ventures delivers fast VOD and WiFi, delighting bandwidth-hungry New Zealand digital customers

Special Broadcasting Service (SBS) (Document)
SBS met growing IT demands by implementing BMC FootPrints for its IT service and asset management needs

Specsavers (Document)
BMC FootPrints is the service management solution of choice to complement a major expansion plan around the world, transforming the way calls are managed

State of Tennessee (Document)
Improving government efficiency and effectiveness to derive maximum value for taxpayer dollars

Sun Chemical (Video)
Chimdi Ifeakanwa, IT consultant at Sun Chemical, explains how the world's largest producer of printing inks and pigments relies on BMC Control-M for their SAP automation needs.

Sun International (Document)
Sun International took the decision to expand the remit of the BMC Remedy Service Desk to log, track and manage business calls, such as those made by resort guests to a hotel’s Housekeeping, Maintenance, Food and Beverage or Security departments.

Sunrise Communications AG (Document)
Efficient IT Service Management increases competitiveness for Sunrise Communications AG


TEI of BMC MAINVIEW - Case Study (Document)
The Total Economic Impact™ Of BMC Software’s MAINVIEW Solutions
Forrester Research

Tennis Australia (Document)
BMC FootPrints supports Tennis Australia's transformation from 400 to 5,000 IT users during the Australian Open Tournament

Texas A&M University (Document)
Texas A&M performs monitoring and troubleshooting for its Blackboard Vista users around the world with BMC End User Experience Management

Thai Airways (Document)
With BMC Software's Cloud Lifecycle Management, Thai Airways has delivered against soaring business expectations regarding agility.

Thai Airways (Video)
BMC's Remedy platform underpins the robust and efficient Thai Airways information systems.

Thomson IP Management (Document)
A view into the customer’s application environment speeds problem resolution, enhancing customer satisfaction and employee morale

TietoEnator (Video)
Shares their experiences and why they can trust BMC to meet their needs.

Topdanmark A/S (Document)
Topdanmark Shrinks Insurance Applications Deployment Time by up to 60 percent with BMC BladeLogic

Trafigura (Document)
Trafigura gets extensive IT service desk automation and ITIL support in BMC FootPrints

TUI InfoTec (Document)
BMC Remedy shows immediate benefits for both customers and client after fast and successful implementation by ComConsult


United States Local Government (Document)
Local Government Agency Right-Sizes Mainframe Upgrade, Gains More than $2.5 Million in Benefits with BMC Capacity Management for Mainframes

University of California Consolidates on BMC Control-M (Video)
University of California creating a center of operational excellence by consolidating on BMC Control-M.

University of California, Berkeley (Video)
Dax Johnson, lead technical architect at the University of California, Berkeley, describes how BMC Control-M V8 delivers on the Power of Simple—and what it means for the university’s operations.

University of Connecticut (Document)
Control-M aligns with IT transition to distributed systems and open-source solutions as UConn adopts Kuali Financial System

University of Roehampton (Document)
Roehampton’s search for a robust, multi-departmental service desk solution ends with BMC FootPrints

Unum (Video)
Unum implemented Control-M Self Service for application and business users, resulting in increased efficiency, improved service and lower costs.


Veteran General Hospital Kaohsiung (VGHKS) (Document)
The BMC Control-M Workload Automation solution provides Veterans General Hospital (VGHKS) a focal point of control

Vodafone India (Document)
Vodafone deployed BMC Remedy IT Service Management Suite to create a single, central service desk


Wasserwerke Zug AG (English) (Document)
IT Service management as a key factor in business success

Wasserwerke Zug AG (German) (Document)
IT Service Management als Schlüsselfaktor für den Geschäserfolg

Wilbur-Ellis (Document)
Wilbur-Ellis integrates financials into asset management

Wipro (Document)
BMC Cloud Lifecycle Management helps Wipro manage hybrid cloud environments for global customers

WUR (Document)
Optimizing configuration, change and incident management processes to accommodate growth while improving quality of service


Xchanging (Document)
Case Study: Xchanging’s Strategic Implementation of Business Service Management

XWave (Video)
Helps customers improve services with BMC Configuration Automation.


Zane State College (Document)
To support a growing campus and its myriad of technical equipment, Zane State College turned to BMC Track-It!