Seeks to create a consolidated IT infrastructure with BMC.
Airline Tariff Publishing Co (ATPCO) (Document)
Ensuring the integrity of airline tariff data and the DB2 structures in which it resides
American Kennel Club (AKC) (Document)
Software-as-a-Service model (SaaS) delivers robust ITSM functionality, easy implementation and real-time upgrades at half the cost of on-premises solution
Ameritas ROI Case Study (Document)
Ameritas adopted BMC Remedyforce to provide its IT support center with a consistent and standardized process to address IT incidents.
Amica Insurance (Document)
Amica Mutual Insurance Company deploys BMC Virtual Agent to reduce calls to the service desk, extend hours of support, and increase the efficiency of support agents
Applaud IT (Document)
Applaud IT Strengthens IT Service Management with BMC Software
AtTask customer story video (Video)
See how BMC End User Experience Management (EUEM) gives AtTask real-time performance insights that keep end users happy and provide valuable data to the business.
Banco BPI portugal (Video)
Using BMC MainView for DB2 and BMC APPTUNE for DB2, Banco BPI discusses how BMC delivers products and solutions faster and more user friendly- cutting down production time and adding value to the business.
Banco De La Nación Argentina (Video)
Banco De La Nación Argentina has reduced costs and improved customer service over the past 10 years with BMC Control-M products- listen and learn how
Bank Central Asia (Document)
Bank Central Asia depends on BMC Software for IT management to enable its steady growth to become Indonesia’s largest private bank today
Bank CIMB Niaga (Document)
CIMB Niaga banks on BMC Remedy Service Desk to smooth merger
Bank of Communications (Document)
ITIL-aligned solution from BMC Software reduces it complexity for China’s Bank of Communications and facilitates the bank’s strategic business growth and transformation
Bank of Communications - Mainframe (Document)
BMC Control-M empowers Bank of Communications, China’s first state-owned commercial bank, to automate and centralize cross-platform batch scheduling
Bank of East Asia (Document)
The Bank of East Asia (China) deploys BMC’s Business Services Management solution for holistic managing and monitoring of its IT systems.
Banque Société Générale Vostok (Document)
BSGV deploys a centralized monitoring system using solutions from BMC Software
Bayview Financial (Document)
Transforming IT service management to support business agility, innovation, and risk taking
BITMARCK TECHNIK GMBH (Document)
Best Practice Mainframe Healthcare Management at BITMARCK TECHNIK GMBH
Blue Cross Blue Shield of Florida (Web Page)
Tapping the power of enterprise scheduling to increase productivity, contain costs, and meet the rigorous demands of healthcare reform
BMC - Capacity Optimization (Document)
Anticipating and responding to changing capacity needs for physical, virtual, and cloud-based IT services
BMC Software (Document)
Leveraging BMC TrueSight IT Data Analytics to resolve problems faster, avoid outages and improve service quality
BNY Mellon podcast (Podcast)
Shares how BMC met their needs for a full function CMDB.
Buckeye Partners (Document)
Remedyforce captures, tracks and reports on data automatically, increasing IT efficiency and slashing audit preparation time
Caja El Monte (Document)
Improves its Distributed Environment Management with BMC Software Solutions
Relies on BMC Remedy Service Management for their service desk needs.
CARFAX on BSM (Video)
BSM solutions from BMC Software have enabled CARFAX to create a scalable environment that meets the 24/7 demands of CARFAX customers and partners. The consolidated portal interface enhances communication with business owners, providing a shared view of how IT advances business goals. The situational awareness that the BSM solutions deliver keep the staff apprised of what is happening in the environment and makes them proactive in resolving issues.
CARFAX on Control-M (Video)
Shares the value of BSM and BMC Control-M.
Case Study: Managing Virtual Server Capacity (Document)
Cathay United Bank (Document)
The BMC Control-M Workload Automation solution helps Cathay United Bank, Taiwan’s largest bank in the private sector, achieve fully automatic batch job scheduling to release the complete power of its new core banking system for business growth.
Central Technology Services (Document)
Greater efficiency and higher productivity save time, enhance reliability and delay costly mainframe upgrades
Cetan Corp (Document)
Helping healthcare clients consolidate multiple disparate data centers and scheduling solutions onto one flexible, reliable, future-focused platform
Cetelem simplifies and automates enterprise workloads using BMC Control-M workload automation suite
China E-Port (Document)
BMC provides China E-Port data center with a transparent window into the operation of China E-Port while improving effi ciency and reducing costs
China Pacific Insurance Co. (Document)
China Pacific Insurance increases efficiency, reduces costs and boosts overall performance with BMC solutions
ChipRewards uses BMC Control-M Workload Automation for batch processing and cloud resourcing for the big data analytics that is central to their business.
Cisco Media Solutions Group (Document)
Achieving elastic cloud compute objectives through dynamic provisioning on physical and virtual machines and in 3rd-party cloud implementations
Cisco UCS and BMC BladeLogic (Document)
BMC Software enables stateless computing with Cisco Unified Computing System and BladeLogic
City of Long Beach (Document)
Enterprise workload automation simplifies job scheduling across platforms and empowers users, saving time and boosting reliability of critical scheduled processing
City of San Mateo (Document)
Needing a new help desk system that was easy to implement and would make their customers happy, the City of San Mateo turned to BMC Track-It!
CMC Markets (Document)
Using BMC BladeLogic to automate the management and deployment of a new trading platform– 85% of 80 applications now automated
Coldwater Creek (Video)
Coldwater Creek focuses on processes and automation through BMC Business Service Management and experiences several benefits including the ability to reduce IT costs by ten percent.
College of Marin (Document)
BMC Track-It! streamlines efficiencies and helps manage budget at the College of Marin
Columbia Sportswear (Document)
Supporting the company’s double-digit growth with robust processes, automated tools, and best practices for IT service management
BMC Control-M ensures critical SAP jobs run to completion and on time to keep store shelves stocked and customers happy
BMC Middleware Management helps keep store shelves stocked and POS terminals running with secure administration of the middleware environment
Dada S.p.A. (Document)
Leading Italian Entertainment Services Provider Significantly Reduces Server Management Costs with BMC BladeLogic
Dealer Track (Video)
Uses a “building block approach” to BSM.
DealerTrack keeps auto dealers and lenders connected with the help of Business Service Management solutions from BMC Software
Delhaize Group (Document)
Leading Belgian Retailer Automates Mainframe Operations with BMC Software
Transforming the healthcare help desk with eResponder ® , a cloud-based ticketing system built on BMC Remedyforce
Dell - Capacity Management (Video)
Design Within Reach (Video)
Design Within Reach implemented both the Remedyforce Service Desk and the force.com platform to change the way they interact with IT and with their customers.
Deutsche Telekom AG (Document)
Taking the pain, cost, and complexity out of middleware management
Dex Media Improves IT Service with BMC Remedyforce (Video)
Dex Media modernizes their approach to IT service management and connects their thousands of end users with IT by deploying BMC Remedyforce.
DHHS IT Help Desk Thrives with Remedyforce
Freeing up MIPS enables IT to process increasingly complex transactions while slowing the rate of CPU upgrades
Douglas County Libraries (Document)
BMC Track-It! enables collection of seven libraries to integrate IT management capabilities in an increasingly complex environment
Easynet Global Services (Document)
Easynet Takes Customer Satisfaction To a New Dimension with BMC Remedy
Emerging Health/Montefiore Medical Center (Video)
Listen to Emerging Health/Montefiore Medical Center show how field technicians can update business-critical asset data using barcode scanners connected to smartphones, such as BlackBerry, Windows Mobile or iPhone. By sharing live IT resource data across the organization, they explain how this solution decreases total cost of ownership, reduces critical asset downtime, increases your return on investment and aligns IT and business needs.
Emirates National Oil (Document)
Integrated IT Service Management for one of the Middle East’s Leading Diversifi ed Oil and Gas Companies
European Mobile Operator (Document)
BMC Capacity Management helps a leading mobile operator to improve the quality of its services
Federal Home Loan Bank of Pittsburgh (Document)
Server automation tools enhance stability of critical systems and reduce security risks
Fiducia IT AG (Document)
FIDUCIA use BMC MainView to significantly Reduce z/OS Monitoring Costs by improving the utlilization of IBM zIIP Processors
FIDUCIA IT AG (Document)
Delivering unprecedented insight into middleware performance in support of Germany’s leading financial institutions
Findomestic gets better IT visibility and performance with BMC Capacity Management
FleetPlus has gained far more transparency into its service desk operations with BMC Remedyforce, a solution that is able to grow alongside the company
Florida Hospital Achieves 24x7 Environment with BMC Mainframe Solutions (Video)
Robert Goodman of Florida Hospital discusses how the quality and performance of BMC mainframe utilities help keep the largest hospital in the U.S. up and running 24x7.
French Camp Academy (Document)
Needing a low cost solution to automate request processing and inventory audits, BMC TrackIt! delivered for the school
Fujitsu FSAS (Document)
BMC BladeLogic Server Automation Suite enables consolidation of nationwide servers and streamlines management of a company-wide private cloud
Future Group (Document)
Future Group performed an extensive evaluation of products from BMC Software, IBM, HP, and CA. The BMC solution was quickly identified as offering the most comprehensive and unified approach for managing their existing IT systems and processes.
Galaxy Software Services Corporation (Document)
BMC Software batch optimization, database management and enterprise scheduling tools help Galaxy resolve mainframe challenges for its clients
Switching to best-in-class z/OS monitoring solution reduces CPU time and costs by 30 percent
Competition spurs ever more agile and efficient IT using Control-M
Harmony Information Systems (Document)
Monitoring customer-facing applications to meet SLAs and proactively identify end-user transaction issues
Harris County – Third Largest County in U.S (Video)
Learn how Harris County ITC with BMC Performance Assurance for Mainframes is ensuring that its citizens get speedy access to an efficient, cost-effective justice system in the third-largest county in the nation.
HCL podcast (Podcast)
i/o Datacenters (Document)
Implementing an enterprise platform for delivering superior customer service
IT Services Organization (Document)
An IT services company enables its people with BMC Educational Services
ITS Infocom (Document)
Leading provider of IT services creates service management showcase featuring ITIL best practices and world-class functionality
JB Hunt (Document)
BMC enterprise scheduling and DB2 management solutions cut costs, enhance visibility, and improve performance to help keep trucks and cargo moving
Belgian Bancassurer Achieves Complete Return on BMC Software Investment in Only Six Months
Khan Bank (Document)
BMC and Pacen provide helpdesk solution for Mongolia’s largest bank
Leveraging the power of Remedyforce to help deliver an innovative online banking experience, KNAB improves change management, reporting and collaboration.
Leeds City Council (Document)
Remedy OnDemand delivers comprehensive ITSM functionality plus the cost savings and efficiency of a subscription-based model
Unified knowledge base in BMC Remedy, along with built-in ITIL best practices, delivers a competitive edge for IT managed services
Lockheed Martin Aeronautics (Document)
Automated discovery, dependency mapping, and monitoring set the stage for supporting a highly aggressive manufacturing target
Lumen 21 video (Video)
Lumen 21 Transforms their IT Help Desk with Remedyforce
Cloud-based service desk delivers substantial gains in customer satisfaction, support team productivity, and mean time to resolution
Lumen21 (Web Page)
Lumen21利用BMC Remedyforce实现7000%以上投资回报率，荣获美国市场研究公司Nucleus Research 授予的“技术投资回报奖（Technology ROI Award）”。
M&I Marshall & Ilsley Bank (M&I Bank) (Document)
Improving performance and availability, strengthening compliance, and driving operational efficiencies through configuration automation
Macquarie Telecom (Document)
Data center automation provides Macquarie Telecom with substantial savings
Macquarie Telecom (Video)
James Mystakidis of Macquarie Telecom's hosting business and BMC's automation technologies viz Atrium Orchestrator, Bladelogic Server and Network Administrator.
Unifying critical applications for investor and asset services with timely, reliable batch processing that delivers accurate data to business users and customers
ManpowerGroup Netherlands (Document)
Automated service management solution enhances efficiency and enables more effective use of resources throughout the business
Marriott showcases IT thought leadership
MAXM Database Advisor Drives Agility ROI Study - Case Study (Document)
MAXM Database Advisorfrom BMC Drives IMS Agility at Multimillion-Dollar European Financial Services Firm
ME Bank (Document)
BMC Control-M Workload Automation suite enables ME Bank to improve their batch execution capability and ultimately improve customer service
Memorial Health Systems (Document)
MHS needed a help desk solution that could both accommodate the IT needs of the enterprise and all the hospitals within the MHS network
Major retailer leverages business service management solutions and ITIL
MetaScale - BMC Software Delivers Big Data Value (Video)
By processing and analyzing large data on Hadoop, MetaScale was able to quickly react to changing market conditions and better serve their members through improved competitive pricing and new product launches.
Mitchell (H264) (extended version) (Video)
Learn how Remedy force helped Mitchell International work smarter and more efficiently so they could make things better for their customers.
Mitchell International (Document)
Service management in the cloud aligns with corporate strategy that frees technical staff to focus on core competencies
Implementation of a private cloud solution from BMC Software to support business service management
Monash Delivers University-wide ICT Support with BMC Software (Video)
In order to provide a more effective and streamlined information service, Monash University adopted ITIL as the supporting framework and selected BMC Remedy IT Service Management Suite to deliver University-wide ICT support processes and systems.
Monash University (Document)
BMC Remedy IT Service Management Suite delivers University-wide ICT support processes and systems
Navy 311 (Document)
Tapping the power of advanced ITSM software to provide a single customer service entry point for Sailors, the fleet and stakeholders
NEC Biglobe (Document)
BIGLOBE Adopts BMC Atrium Orchestrator to Replace Procedure Sheet-Based Operations with Fully Automated Incident Handling
News UK (Document)
News UK realizes new efficiencies through developed self-service and automation capabilities with BMC Remedyforce.
Northwestern University (Document)
A transparent view of Web application performance gives application owners, students, faculty, and staff visibility into application health and availability
Operational Services GmbH & Co. KG (Document)
Reibungslose Verlegung des Flughafen-Rechenzentrums dank BMC BladeLogic
Oryx Align (Document)
When Oryx Align needed a practical, easy-to-use help desk solution to support its growing stable of clients, it turned to BMC Track-It!.
Pembrokeshire County Council (Document)
An upgrade to BMC Track-It! offers Pembrokeshire the long-term benefits of a reduced workload for its help desk
When looking for a help desk solution with enhanced functionality and reporting with superb vendor support, BMC Track-It! fit the bill
Pervasive Software (Video)
Pervasive Software Discovers IT Help Desk Excellence with Remedyforce
Premier Healthcare Alliance (Document)
Robust user experience data drives decision making to ensure the delivery of high-quality software that aligns with user needs and expectations
Princess Cruises (Video)
Uses BMC MainView products to monitor across the board applications.
R+V Insurance AG (Document)
Improving DB2 availability with high-speed backup and recovery, supported by BMC mainframe service management solutions
Regence Group (Video)
Relies on BSM and BMC Performance Manager for real time solutions.
Remedyforce: Mitchell International (Video)
Rapidly delivering SAP environments for R&D, testing, and training needs worldwide with BMC Cloud solutions
Scripps Networks (Document)
Keeping HGTV, DIY Network, Food Network, Cooking Channel, Travel Channel, and Great American Country on the air and online with BSM Solutions from BMC
Seattle Public Schools (Document)
Automation reduces IT costs, freeing up funding for programs that strengthen schools and improve student success
Sharp HealthCare (Document)
Applying technology to support a culture of caring, quality, service, innovation and excellence
Shasta County California (Document)
Support automation improves incident, change, and asset management and increases accuracy and efficiency of time-keeping and chargebacks
Shares their experiences with BMC ITSM Suite, BMC Atrium CMDB, and more.
Siemens IT (Video)
Discusses how BSM and CMDB standardize their core processes.
Signal Iduna Group (Document)
Comprehensive DB2 solution reduces operational costs and improves response times for German financial services firm
Société Générale Group (Document)
Proactive performance management delivers substantial cost savings, productivity increases and enhanced agility to meet changing business needs
Southern Company (Document)
Enterprise change management ensures market competitiveness of IT, reduces risk of outages, and strengthens customer satisfaction
Spark Venture (Document)
Operations and platform delivery team brings speed and agility to its ITSM approach to support Spark New Zealand’s digital transformation
State of Tennessee (Document)
Improving government efficiency and effectiveness to derive maximum value for taxpayer dollars
Sun Chemical (Video)
Chimdi Ifeakanwa, IT consultant at Sun Chemical, explains how the world's largest producer of printing inks and pigments relies on BMC Control-M for their SAP automation needs.
Sun International (Document)
Sun International took the decision to expand the remit of the BMC Remedy Service Desk to log, track and manage business calls, such as those made by resort guests to a hotel’s Housekeeping, Maintenance, Food and Beverage or Security departments.
Sunrise Communications AG (Document)
Efficient IT Service Management increases competitiveness for Sunrise Communications AG
TEI of BMC MAINVIEW - Case Study (Document)
The Total Economic Impact™ Of BMC Software’s MAINVIEW Solutions
Texas A&M University (Document)
Texas A&M performs monitoring and troubleshooting for its Blackboard Vista users around the world with BMC End User Experience Management
Thai Airways (Document)
With BMC Software's Cloud Lifecycle Management, Thai Airways has delivered against soaring business expectations regarding agility.
Thai Airways (Video)
BMC's Remedy platform underpins the robust and efficient Thai Airways information systems.
Thomson IP Management (Document)
A view into the customer’s application environment speeds problem resolution, enhancing customer satisfaction and employee morale
Shares their experiences and why they can trust BMC to meet their needs.
Topdanmark A/S (Document)
Topdanmark Shrinks Insurance Applications Deployment Time by up to 60 percent with BMC BladeLogic
TUI InfoTec (Document)
BMC Remedy shows immediate benefits for both customers and client after fast and successful implementation by ComConsult
United States Local Government (Document)
Local Government Agency Right-Sizes Mainframe Upgrade, Gains More than $2.5 Million in Benefits with BMC Capacity Management for Mainframes
University of California Consolidates on BMC Control-M (Video)
University of California creating a center of operational excellence by consolidating on BMC Control-M.
University of California, Berkeley (Video)
Dax Johnson, lead technical architect at the University of California, Berkeley, describes how BMC Control-M V8 delivers on the Power of Simple—and what it means for the university’s operations.
University of Connecticut (Document)
Control-M aligns with IT transition to distributed systems and open-source solutions as UConn adopts Kuali Financial System
Unum implemented Control-M Self Service for application and business users, resulting in increased efficiency, improved service and lower costs.
Veteran General Hospital Kaohsiung (VGHKS) (Document)
The BMC Control-M Workload Automation solution provides Veterans General Hospital (VGHKS) a focal point of control
Vodafone India (Document)
Vodafone deployed BMC Remedy IT Service Management Suite to create a single, central service desk
Wasserwerke Zug AG (English) (Document)
IT Service management as a key factor in business success
Wasserwerke Zug AG (German) (Document)
IT Service Management als Schlüsselfaktor für den Geschäserfolg
BMC Cloud Lifecycle Management helps Wipro manage hybrid cloud environments for global customers
Optimizing configuration, change and incident management processes to accommodate growth while improving quality of service
Case Study: Xchanging’s Strategic Implementation of Business Service Management
Helps customers improve services with BMC Configuration Automation.
Zane State College (Document)
To support a growing campus and its myriad of technical equipment, Zane State College turned to BMC Track-It!