Customers A-Z List
A | B | C | D | E | F | G | H | I | J | K | L | M | N | O | P | R | S | T | U | V | W | X | Y
A
Aegon (Video)
Seeks to create a consolidated IT infrastructure with BMC.
Airline Tariff Publishing Co (ATPCO) (Document)
Ensuring the integrity of airline tariff data and the DB2 structures in which it resides
Amadeus Data Processing GmbH (Document)
Amadeus Transforms Scheduling Efficiency and Cuts Cost Using BMC Control-M
American Kennel Club (AKC) (Document)
Software-as-a-Service model (SaaS) delivers robust ITSM functionality, easy implementation and real-time upgrades at half the cost of on-premise solution
Anne Arundel County Public School - Case Study (Document)
Anne Arundel County Public School System decreases help desk costs by 24% with Remedy
QuantAA
Arsenal Digital Solutions (Document)
BMC BladeLogic Operations Manager slashes time to create and manage remote backup servers
AT&T (Document)
AT&T Automates Change Control Process with BMC Atrium Orchestrator
Augusta State University - Case Study (Document)
Augusta State University expands operations, regains credibility and decreases help desk costs by 20% with Remedy
QuantAA
Axon Computer Systems Limited (Document)
NZ IT company pioneers service management as a service (SMaaS) using BMC
B
Banco BPI portugal (Video)
Using BMC MainView for DB2 and BMC APPTUNE for DB2, Banco BPI discusses how BMC delivers products and solutions faster and more user friendly- cutting down production time and adding value to the business.
Banco De La Nación Argentina (Video)
Banco De La Nación Argentina has reduced costs and improved customer service over the past 10 years with BMC Control-M products- listen and learn how
Banco Modal (Document)
Banco Modal amplia controle de processos com solução da BMC Software
Bank Central Asia (Document)
Bank Central Asia depends on BMC Software for IT management to enable its steady growth to become Indonesia’s largest private bank today
Bank CIMB Niaga (Document)
CIMB Niaga banks on BMC Remedy Service Desk to smooth merger
Bank of Communications (Document)
ITIL-aligned solution from BMC Software reduces it complexity for China’s Bank of Communications and facilitates the bank’s strategic business growth and transformation
Bank of Communications - Mainframe (Document)
BMC Control-M empowers Bank of Communications, China’s first state-owned commercial bank, to automate and centralize cross-platform batch scheduling
Bayview Financial (Document)
Transforming IT service management to support business agility, innovation, and risk taking
BITMARCK TECHNIK GMBH (Document)
Best Practice Mainframe Healthcare Management at BITMARCK TECHNIK GMBH
Blue Cross Blue Shield of Florida (Web Page)
Tapping the power of enterprise scheduling to increase productivity, contain costs, and meet the rigorous demands of healthcare reform
BMC - Capacity Optimization (Document)
Anticipating and responding to changing capacity needs for physical, virtual, and cloud-based IT services
BMC Best Practices ROI - Case Study (Document)
Best Practices White Paper: Can you believe in ROI?
BMC Thought Leadership
BMC Performance Manager ROI - Case Study (Document)
BMC Software improves IT Infrastructure Management to better support business needs and gains nearly $3.5 million in benefits with BMC Performance Manager
Case Study Forum
BMC Software, Inc. - Case Study (Document)
BMC Software Consolidation on Remedy’s HelpDesk Application: Analysis of project returns
QuantAA
BMC Software, Inc. TEI - Case Study (Document)
The Total Econimic Impact™ of Service Request Management: A business impact assessment whitepaper
EMA
BMC Virtualization ROI - Case Study (Document)
Management and virtualization software reduce cost and energy consumption at BMC's datacenter
IDC
Brasil Telecom (Document)
Brasil Telecom Implements BSM Solutions from BMC to Increase IT Management and Monitoring Capabilities
Brookfield (Video)
Shares how BMC met their needs for a full function CMDB.
BT Financial Group (Document)
BMC orchestrates productivity gains for financial services company
C
Caja El Monte (Document)
Improves its Distributed Environment Management with BMC Software Solutions
Capgemini (Video)
Relies on BMC Remedy Service Management for their service desk needs.
CARFAX on BSM (Video)
BSM solutions from BMC Software have enabled CARFAX to create a scalable environment that meets the 24/7 demands of CARFAX customers and partners. The consolidated portal interface enhances communication with business owners, providing a shared view of how IT advances business goals. The situational awareness that the BSM solutions deliver keep the staff apprised of what is happening in the environment and makes them proactive in resolving issues.
CARFAX on Control-M (Video)
Shares the value of BSM and BMC Control-M.
CARFAX, Inc. (Document)
Business service management strategy pays off at CARFAX, Inc.
Cbeyond Communications (Document)
Cbeyond Improves Customer Experience and Operational Efficiency with BMC Atrium Orchestrator Run Book for Network Problem Management
Central Technology Services (Document)
Greater efficiency and higher productivity save time, enhance reliability and delay costly mainframe upgrades
Cetan Corp (Document)
Helping healthcare clients consolidate multiple disparate data centers and scheduling solutions onto one flexible, reliable, future-focused platform
Cetelem (Document)
Cetelem simplifies and automates enterprise workloads using BMC Control-M workload automation suite
CGI, Inc. (Document)
CGI Group Inc. turns to BMC Application Problem Resolution to improve customer satisfaction for top telecommunications client
Chicago Board Options Exchange (Document)
Upgrade to latest BSM solutions provides a strategic management platform for supporting critical trading applications
Chicago Merchantile Exchange (Document)
Trading on change
China Pacific Insurance Co. (Document)
China Pacific Insurance increases efficiency, reduces costs and boosts overall performance with BMC solutions
Cisco Media Solutions Group (Document)
Achieving elastic cloud compute objectives through dynamic provisioning on physical and virtual machines and in 3rd-party cloud implementations
Cisco UCS and BMC BladeLogic (Document)
BMC Software enables stateless computing with Cisco Unified Computing System and BladeLogic
Clients & Servers Solution TEI - Case Study (Document)
The Total Economic Impact™ Of BMC Software Change Management and Configuration Automation for Clients and Servers Solution
Forrester Research
ClubCorp (Document)
ClubCorp balances high tech and high touch with the help of BMC Service Desk Express Suite
Coldwater Creek (Document)
BSM approach delivers cost savings and higher efficiency at Coldwater Creek
Coldwater Creek (Video)
Coldwater Creek focuses on processes and automation through BMC Business Service Management and experiences several benefits including the ability to reduce IT costs by ten percent.
Coldwater Creek - SRM (Document)
Enhancing employee effectiveness and ensuring superior customer service through streamlined and automated submission of service requests
Columbia Sportswear (Document)
Supporting the company’s double-digit growth with robust processes, automated tools, and best practices for IT service management
Commerzbank (Document)
Utilizing integrated mainframe management from BMC to enable and enhance availability, performance and data integrity
CONCORDIA Schweizerische Kranken- und Unfallversicherung AG (Document)
Ensuring premium data quality and precision at one of Switzerland’s leading health insurance providers
Concur (Document)
Rapid, accurate deployment of software supports SaaS business model for service delivery to thousands of clients and millions of users around the world
Crutchfield (Document)
Largest U.S. integrated direct marketer of consumer electronics maintains hundreds of customized enterprise applications with BMC Application Problem Resolution
CSC Australia (Document)
CSC’s Global Outsourcing Services Division remodels services with BMC Remedy ITSM v7
D
Dada S.p.A. (Document)
Leading Italian Entertainment Services Provider Significantly Reduces Server Management Costs with BMC BladeLogic
DANONE (Document)
DANONE reduces rollout time for BMC Service Desk Express by 66 percent
Data Management TEI - Case Study (Document)
The Total Economic Impact™ of BMC Software's SmartDBA Data Management Solutions
Giga
Data Service Company - Case Study (Document)
BMC Performance Manager delivers over $ 3.2 million in benefits annually
IDC
Dealer Track (Video)
Uses a “building block approach” to BSM.
DealerTrack (Document)
DealerTrack keeps auto dealers and lenders connected with the help of Business Service Management solutions from BMC Software
Defence Equipment and Support (Document)
Helping to keep the UK’s defence technology assets at a state of readiness
Defense Industry (Document)
IT service management solution set to spearhead adoption of ITIL® best practices
Delhaize Group (Document)
Leading Belgian Retailer Automates Mainframe Operations with BMC Software
Dell (Document)
Dell advances business goals with BMC Event Manager
Dell - Case Study (Document)
Although Dell’s selection criteria focused on fixing the problems inherent in the previous scheduler, the choice of Control-M brought benefits that would far exceed the replacement requirements.
EMA
Dell - ITIL (Document)
How Dell is using BMC Software to implement ITIL
Dillard's (Document)
Freeing up MIPS enables IT to process increasingly complex transactions while slowing the rate of CPU upgrades
Dresdner Kleinwort (Webinar)
Webinar by Keith O'Kelly of Dresdner Kleinwort Investment Bank showing the benefits of IT Busines Management with BMC
Dresdner Kleinwort (Document)
Delivering on IT business management
E
Easynet Global Services (Document)
Easynet Takes Customer Satisfaction To a New Dimension with BMC Remedy
EDF Energy (Document)
EDF Energy Puts its Job Scheduling Under the BMC Software Umbrella
Edmunds.com (Webinar)
Selecting and Implementing a Data Center Automation Solution
Edmunds.com (Document)
BMC keeps Edmunds.com in the fast lane
Emerging Health/Montefiore Medical Center (Video)
Listen to Emerging Health/Montefiore Medical Center show how field technicians can update business-critical asset data using barcode scanners connected to smartphones, such as BlackBerry, Windows Mobile or iPhone. By sharing live IT resource data across the organization, they explain how this solution decreases total cost of ownership, reduces critical asset downtime, increases your return on investment and aligns IT and business needs.
Emirates National Oil (Document)
Integrated IT Service Management for one of the Middle East’s Leading Diversifi ed Oil and Gas Companies
European Patent Office (Document)
Non-disruptive Backups and Migrations Enhances European Patent Protection and Management
Evangelical Lutheran Good Samaritan Society, The (Document)
BMC Recovery Manager plays key role in business continuity
F
Federal Home Loan Bank of Pittsburgh (Document)
Server automation tools enhance stability of critical systems and reduce security risks
Fiducia IT AG (Document)
FIDUCIA use BMC MainView to significantly Reduce z/OS Monitoring Costs by improving the utlilization of IBM zIIP Processors
Finance Industry TEI - Case Study (Document)
The Total Economic Impact™ of the BMC Atrium Configuration Management Database (CMDB) Solution
Forrester Research
Financial Services in Healthcare AND IT Consulting Services - Case Study (Document)
Crossing the Chasm Between the Service Desk and Operations: A value-based assessment with BMC
EMA
Florida Hospital (Document)
BMC slashes maintenance outages and eliminates unplanned downtime
Fujitsu (Document)
Fujitsu Transaction Solutions Minimizes Downtime and Drives Out Costs with BMC Application Problem Resolution
G
Galaxy Software Services Corporation (Document)
BMC Software batch optimization, database management and enterprise scheduling tools help Galaxy resolve mainframe challenges for its clients
H
Harris County I.T. Center (Document)
BMC reduces costs by increasing accuracy of resource planning
Harris County – Third Largest County in U.S (Video)
Learn how Harris County ITC with BMC Performance Assurance for Mainframes is ensuring that its citizens get speedy access to an efficient, cost-effective justice system in the third-largest county in the nation.
Harris Trusted Enterprise Cloud (Document)
Robust lifecycle management enables rapid, cost-eff ective delivery of trusted cloud computing to Harris’ government and commercial clients
Health Product Manufacturing TEI - Case Study (Document)
A Total Economic Impact™ Analysis of Remedy Change Management: Health products manufacturing industry
Forrester Research
HealthSouth Corporation TEI - Case Study (Document)
The Total Economic Impact™ Of BMC’s Service Impact and Event Management Solutions: HealthSouth Corporation
Forrester Research
Hi Fert (Document)
Hi Fert relies on BMC Service Desk Express Suite to provide exceptional service to customers and dealers
HUK Coburg (Document)
German public services insurance giant raises DBA productivity significantly with integrated BMC Software solution
I
i/o Datacenters (Document)
Implementing an enterprise platform for delivering superior customer service
ICTU (Document)
ICTU launches BMC Service Desk Express Suite in just six weeks
IDG (Document)
Comprehensive, integrated solution helps IT Service Provider achieve rapid image copies and recoveries
Information Mosaic (Document)
One of the world’s leading financial custody Solution Providers turns to BMC Software for best-practice IT Service Management
ioko (Document)
Selects BMC Remedy Service Desk to underpin business efficiencies
ITS Infocom (Document)
Leading provider of IT services creates service management showcase featuring ITIL best practices and world-class functionality
J
Jackson Health Systems (Document)
Jackson Health Systems goes green with BMC Service Desk Express and standardizes customer service support
JB Hunt (Document)
BMC enterprise scheduling and DB2 management solutions cut costs, enhance visibility, and improve performance to help keep trucks and cargo moving
K
Kastner & Öhler (Document)
Leading Austrian retailer realizes complete return on BMC APPTUNE for DB2 investment in first year of use
KBC (Document)
Belgian Bancassurer Achieves Complete Return on BMC Software Investment in Only Six Months
L
Large U.S.-based Insurance Company (Document)
Competitive replacement yields instant benefits
Liverpool John Moores University (Document)
University closes information gap with BMC Service Desk Express Suite
Lockheed Martin Aeronautics (Document)
Automated discovery, dependency mapping, and monitoring set the stage for supporting a highly aggressive manufacturing target
Logica Australia (Document)
Australian business and technology service provider re-architects services platform with BMC Remedy IT Service Management Suite
Lumen21 (Document)
Cloud-based service desk delivers substantial gains in customer satisfaction, support team productivity, and mean time to resolution
M
M&I Marshall & Ilsley Bank (M&I Bank) (Document)
Improving performance and availability, strengthening compliance, and driving operational efficiencies through configuration automation
ManpowerGroup Netherlands (Document)
Automated service management solution enhances efficiency and enables more effective use of resources throughout the business
Manufacturing Organization (Document)
Enterprise scheduling supports cost-effectiveness component of the organization’s business strategy
Marriott (Document)
Marriott showcases IT thought leadership
MAXM Database Advisor Drives Agility ROI Study - Case Study (Document)
MAXM Database Advisorfrom BMC Drives IMS Agility at Multimillion-Dollar European Financial Services Firm
IDC
Misys (Document)
Healthcare solutions leader turns to BMC to accelerate development, improve product quality, and speed and strengthen support
Monash Delivers University-wide ICT Support with BMC Software (Video)
In order to provide a more effective and streamlined information service, Monash University adopted ITIL as the supporting framework and selected BMC Remedy IT Service Management Suite to deliver University-wide ICT support processes and systems.
Monash University (Document)
BMC Remedy IT Service Management Suite delivers University-wide ICT support processes and systems
Morgan Stanley (Document)
Complex deployment done right at Morgan Stanley
N
NEC Biglobe (Document)
BIGLOBE Adopts BMC Atrium Orchestrator to Replace Procedure Sheet-Based Operations with Fully Automated Incident Handling
Novant Health (Document)
Stronger IT service management sustains Novant Health’s corporate vision to “deliver a remarkable patient experience.”
O
Operational Services GmbH & Co. KG (Document)
Reibungslose Verlegung des Flughafen-Rechenzentrums dank BMC BladeLogic
Operational Services GmbH & Co. KG (Document)
BMC BladeLogic Keeps Airport Flying During Data Center Move
optionsXpress (Document)
Online brokerage exercises valuable option: Using BMC Application Problem Resolution to solve problems more quickly
Orange Business Services (Document)
Leading French telecommunications provider saves €8.6 million over three years with BMC Remedy ITSM
Organisation und Informatik Stadt Zürich (OIZ) (Document)
The IT strategy of the City of Zurich (OIZ) is based on Business Service Management
Organisation und Informatik Stadt Zürich (OIZ) (Document)
Die Stadt Zürich (OIZ) setzt ihre IT-Strategie mit Business Service Management
Oxygen Business Solutions (Document)
Oxygen Business Solutions expands customer base, lifts earnings by 300 percent
P
Pemex Gas (Document)
Pemex Gas moves from a “reactive” to “proactive” with a holistic set of Business Service Management solutions from BMC
Pernod Ricard Pacific (Document)
BMC Service Desk Express just the tonic for drink maker’s IT user satisfaction
PHH Mortgage Services (Document)
BMC AppSight Application Problem Resolution pays for itself in less than a year
Princess Cruises (Video)
Uses BMC MainView products to monitor across the board applications.
R
R+V Insurance AG (Document)
Improving DB2 availability with high-speed backup and recovery, supported by BMC mainframe service management solutions
Regence Group (Video)
Relies on BSM and BMC Performance Manager for real time solutions.
Regence Group, The (Document)
The Regence Group provides information to 6,000 users with BMC Remedy Knowledge Management
Retail Industry - Case Study (Document)
A Total Economic Impact™ Analysis of Remedy Asset Management
Forrester
Retail Industry - Case Study (Webinar)
Learn how Agentless Scheduling can improve automation and increase efficiency for retail environments
BMC's Joe Goldberg
Retail Industry TEI - Case Study (Document)
The Total Economic Impact™ of BMC Software Change and Configuration Management Solutions
Forrester Research
Roundy’s Supermarkets, Inc. (Document)
Enterprise Scheduling helps keep store shelves stocked
S
SAP (Document)
Rapidly delivering SAP environments for R&D, testing, and training needs worldwide with BMC Cloud solutions
Schaller Anderson (Document)
Schaller Anderson easily handles rapid growth with BMC
Scripps Networks (Document)
Keeping HGTV, DIY Network, Food Network, Cooking Channel, Travel Channel, and Great American Country on the air and online with BSM Solutions from BMC
Seattle Public Schools (Document)
Automation reduces IT costs, freeing up funding for programs that strengthen schools and improve student success
Service Request Management Impact Assessment - Case Study (Document)
A Business Impact Assessment white paper for BMC Service Request Management
EMA
Seur Geopost (Document)
Seur Geopost standardizes its customer service processes with BMC Service Desk Express
SFS services AG (Document)
Business Service Management as a key success factor for SFS Services AG
SFS services AG (Document)
Business Service Management als Schlüsselfaktor für den Erfolg der SFS services AG
Sharp HealthCare (Document)
Applying technology to support a culture of caring, quality, service, innovation and excellence
Shasta County California (Document)
Support automation improves incident, change, and asset management and increases accuracy and efficiency of time-keeping and chargebacks
SIA-SSB (Document)
Financial systems technology provider optimizes availability and resources of critical DB2 card processing systems with BMC Software
Siemens (Video)
Shares their experiences with BMC ITSM Suite, BMC Atrium CMDB, and more.
Siemens IT (Video)
Discusses how BSM and CMDB standardize their core processes.
Signal Iduna Group (Document)
Comprehensive DB2 solution reduces operational costs and improves response times for German financial services firm
Southern Company (Document)
Enterprise change management ensures market competitiveness of IT, reduces risk of outages, and strengthens customer satisfaction
Specialized Financial Institution (Document)
Vendor Management for Compliance and IT Efficiency
Stanford University - Case Study (Document)
Stanford University decreases university systems support costs by 30% with BMC
QuantAA
StarHub (Document)
StarHub improves customer service index trend with BMC Remedy AR System
State of Tennessee (Document)
Improving government efficiency and effectiveness to derive maximum value for taxpayer dollars
Station Casinos (Document)
Las Vegas gaming leader bets on the problem-solving power of BMC Application Problem Resolution
Sun Chemical (Document)
Advanced enterprise scheduling keeps complex business-critical batch processes running effortlessly
Sunrise Communications AG (Document)
Efficient IT Service Management increases competitiveness for Sunrise Communications AG
Sunrise Communications AG (Document)
Effizientes IT Service Management erhöht die Wettbewerbsfähigkeit der Sunrise Communications AG
Swiss Mobiliar (Document)
Swiss Mobiliar takes application performance to new heights with BMC Software
T
Tata Motors Ltd. (Document)
Tata Motors Ltd. scales up IT Service Management to support globalization
TEI of BMC MAINVIEW - Case Study (Document)
The Total Economic Impact™ Of BMC Software’s MAINVIEW Solutions
Forrester Research
TeliaSonera (Document)
TeliaSonera improves customer satisfaction with solutions from BMC Software
Telkomsel (Document)
BMC Remedy IT Service Management Suite rings in service improvements
Telstra Australia (Document)
Transforming IT with BMC Remedy IT Service Management Suite
Telvent (Document)
Telvent achieves a 370% return on a 2½ year ITSM project lifecycle.
Texas A&M University (Document)
Texas A&M performs monitoring and troubleshooting for its Blackboard Vista users around the world with BMC End User Experience Management
Thomson IP Management (Document)
A view into the customer’s application environment speeds problem resolution, enhancing customer satisfaction and employee morale
TietoEnator (Video)
Shares their experiences and why they can trust BMC to meet their needs.
Topdanmark A/S (Document)
Topdanmark Shrinks Insurance Applications Deployment Time by up to 60 percent with BMC BladeLogic
Trustmark (Document)
New solutions for discovery and client configuration automation strengthen compliance and disaster recovery initiatives
U
UGI Utilities (Document)
Delivering superior customer service by ensuring exceptional performance and availability of the IBM DB2 environment
United States Local Government (Document)
Local Government Agency Right-Sizes Mainframe Upgrade, Gains More than $2.5 Million in Benefits with BMC Capacity Management for Mainframes
University of Arizona (Document)
Sophisticated job scheduling supports aggressive enterprise systems replacement project and dramatically reduces staffing requirements
University of Miami Health Systems (Document)
Streamlining medical IT operations with BMC Service Desk Express
University of Michigan (Document)
University of Michigan Improves Efficiencies with BMC Remedy
University of Sydney (Document)
University of Sydney Turns to BMC for BSM Solutions that Promote IT Service Excellence
Utilities Industry TEI - Case Study (Document)
The Total Economic Impact™ of the BMC User Administration and Provisioning Solution
Forrester Research
V
Vhi Healthcare (Document)
BMC Control-M automates batch jobs for Vhi Healthcare as part of their continuous improvement initiative
Virgin Media (Document)
UK’s leading entertainment and communications company accelerates time to market, shrinks release cycles, with BMC BladeLogic
Vodafone Australia Pty Limited (Document)
Vodafone Turns to the BMC Remedy IT Service Management Suite to Streamline Its Service Support Infrastructure
Vodafone India (Document)
Vodafone deployed BMC Remedy IT Service Management Suite to create a single, central service desk
W
Wasserwerke Zug AG (English) (Document)
IT Service management as a key factor in business success
Wasserwerke Zug AG (German) (Document)
IT Service Management als Schlüsselfaktor für den Geschäserfolg
Wood Group Information Services (WGIS) (Document)
WGIS meets existing client demands, establishs a new line of business and attracts new customers with the help of BMC Remedy OnDemand
X
Xchanging (Document)
Case Study: Xchanging’s Strategic Implementation of Business Service Management
XWave (Video)
Helps customers improve services with BMC Configuration Automation.
Y
Yakult Europe B.V. (Document)
Service desk in the cloud allows fast, economical implementation of robust service management functionality
