Seamless Technologies Establishes New Turn-Key Enterprise Management Solution Coupled with IT Process Evaluation and Consulting

Solutions complemented by new BMC Software Business Service Management Certification status and unique fixed priced cost models that improves ROI

Morristown, NJ - (November 17, 2004) - Seamless Technologies, Inc., announced today that it is making available pre-packaged Business Service Management (BSM) solutions for the IT Enterprise. Teaming with BMC Software, a leading provider of enterprise management solutions, to focus on effective alignment of IT strategy with business objectives to better manage and control today's mission-critical business infrastructure, Seamless will offer integrated solutions that combine software and services at a fixed price. The goal is to make the "Single Pane of Glass" view of the enterprise available to all types of businesses, eliminating the variable costs and the risk of slipping implementation schedules.

Seamless will use the BMC^® Service Impact Manager solution as a key point of integration. BMC Service Impact Manager combines powerful service modeling capabilities with existing enterprise event management, automation, and notification solutions to transform availability and performance data into detailed knowledge about the status of business services and service level agreements. This enables companies and IT groups to proactively manage services in real-time and increase the service levels offered to their customers. Seamless will offer

BMC Service Impact Manager with other BMC Software BSM solutions based on the needs of the systems and platforms being managed. Seamless's enterprise solution will be offered to customers at a fixed price and will come with a guarantee of on-time delivery. A "menu" approach to pricing will offer customers those implementations that serve their business needs, and provide specific choices from a series of categories.

Seamless Technologies has a proven specialty in custom integration and has both BSM Certification from BMC Software and ITIL expertise, with certified ITIL foundation experts on staff. With over nine years of practical enterprise management experiences Seamless has hardened its processes and solution offerings in real world engagements. Also a leader in integrating disparate systems, Seamless has been at the forefront of integrating BMC Service Impact Manager with Microsoft's MOM and other vendor solutions.

"Seamless has been one of our premiere solution providers and a real leader in integration that BMC has turned to many times to assist in customer engagements", says Paige Erickson, vice president of Channels and Alliances for BMC Software. "Their recent certification as a BSM solutions provider highlights their rich process orientation and expertise in both infrastructure and service level management."

Kevin Johnson, President, Seamless Technologies, Inc., adds, "Customers are asking for an all-in-one management system, and have been for years. BMC's Service Impact Manager solution has made it easier for us to offer the fully integrated solution out of the box, which translates to more rapid time to market and, therefore, more rapid time to ROI."

About Seamless Technologies
Seamless Technologies, Inc. is a highly specialized systems design firm focused on BMC enterprise integration. A developer of BMC API integrations for a variety of management systems, Seamless integrates and develops custom BMC modules into real-time business views. As a Sales, Services and Development partner of BMC since its founding in 1994, Seamless solutions have incorporated BMC Software's PATROL^®, BMC Service Impact Manager, CONTROL-M, CONTROL-SA^® and SmartDBA™ data management solutions. Headquartered in Morristown, NJ, Seamless operates primarily in the Northeastern US, but serves customers worldwide. For more information about Seamless Technologies visit www.seamlessti.com.

Public Relations Contact:
Ann Johnson
Seamless Technologies, Inc.
973-326-8900 X2016
ajohnson@seamlessti.com