BMC Software^® and Red Hat Join Forces to Strengthen BSM by Delivering Business-Aware Change and Configuration Management Solutions

Red Hat Becomes the BMC Software BSM Foundation Partner for Linux

NEW YORK - (Oct. 14, 2004) - From its exclusive Business Service Management (BSM) Executive Event, BMC Software, Inc. [NYSE: BMC], a leading provider of enterprise management solutions, and Red Hat, Inc. [Nasdaq: RHAT], the world's leading provider of open source solutions to the enterprise, today announced that Red Hat has become the BMC Software Business Service Management (BSM) Foundation partner for Linux. Combined with BMC Software's long-standing support of the Red Hat Enterprise Linux platform, BMC Software and Red Hat will work together to enable companies to move beyond traditional IT management to better control their critical services from a business perspective, as part of BMC Software's BSM strategy. Extending its existing leadership position in the Linux market, the first component of this enhanced partnership will be an integrated cross-platform change and configuration management solution, based on BMC Software's Marimba^® Configuration Discovery and Automation solutions and Red Hat Network, to manage and control application and patch changes to the IT environment.

BSM Foundation Partners are industry segment leaders who have closely collaborated with BMC Software to create products and services that extend BSM solutions. Red Hat, a recognized leader in open source, is working with BMC Software in the areas of Linux and open source technology support, sales and marketing to extend BSM.

• Tighter integration between the Marimba Server and Client Management solutions by BMC Software and Red Hat Network in the areas of application management, patch management and configuration discovery
• Integration between Remedy^® Change Management and Red Hat Network (RHN), enabling dynamic change management workflow
• Collaboration on industry-standards in the areas of systems management and software packaging.

The initial collaboration, available in the first half of 2005, will link Marimba's Patch Management from BMC Software with Red Hat Network, providing customers with the following benefits:

• A comprehensive cross-platform patch management solution across Windows, Unix and Linux systems
• The ability to deploy software, both rpm as well as non-rpm packages, to Linux, Windows and Unix systems from a single point of control
• The ability for customers to effectively use Marimba Patch Management by BMC Software in conjunction with Red Hat Network
• Comprehensive cross-platform discovery and capture of critical licensing and registration information
• The ability for enterprise customers to accurately report on the Red Hat Network registration status of Red Hat Enterprise Linux systems on the network

Comprehensive Patch Management Reduces Downtime and Business Risks
"Intel has worked extensively with both BMC and Red Hat to enable software solutions that increase IT's value to the business both by improving performance and lowering the total cost of ownership. By simplifying cross-platform management, this integration represents a significant win in both of these key areas for our mutual customers," says Melissa Laird, general manager, Software Solutions Group, Intel.

Marimba Patch Management by BMC Software automatically collects, reports and delivers patches to multiple operating systems and applications. Administrators can view a normalized display of all patch data, including patch dependencies, and can customize the patch information such as severity levels and descriptions. Administrators can then deploy patches based on security policies for ongoing operations or specific tasks for emergency deployments.

"As deployments of Red Hat technologies continue their rapid adoption in Enterprise computing infrastructures, integration of the Red Hat Network with BMC Software's BSM solutions will enable customers to implement more manageable and secure systems," said Alex Pinchev, executive vice president, Worldwide Sales at Red Hat. "When a customer has a holistic view of the business infrastructure, organizations are then able to focus on scaling for future growth." BSM solutions provide a consolidated view of business and IT operations, tightly linking IT resources to business objectives and managing those resources based on business priorities. In support of BSM, the integration will deliver comprehensive change and configuration management capabilities, which deliver impact analysis and risk mitigation by making patch management seamless across open source and proprietary OS environments. These solutions enable organizations to increase responsiveness to business and technology changes and gain better control of the IT environment by providing a common approach to change and configuration management.

"Based on Red Hat's leadership in the open source market, we are pleased that they have become our BSM Foundation partner for Linux," said Jim Grant, vice president and general manager, Service Management Business Unit, BMC Software. "As Linux gains prominence in the industry, our customers need solutions that will enable them to take full advantage of the power of business service management."

BMC Software Delivers Long-Standing Support for Red Hat
BMC Software has a long history of supporting Red Hat Enterprise Linux via the following solutions:

• Marimba Configuration Discovery and Automation solutions for Red Hat Linux - including Marimba Configuration Discovery, Marimba Software Usage, Marimba OS Provisioning, Marimba Application Management, Marimba Patch Management and Marimba Content Distribution by BMC Software
• Server Management for Linux - combining the PATROL^® and MAINVIEW^® solutions
• CONTROL-M - enterprise scheduling
• CONTROL-SA - enterprise identity management
• PATROL Internet Server Manager - performance, availability and content monitoring of local and remote URLs
• PATROL for BEA WebLogic, PATROL for IBM WebSphere, PATROL for Oracle, PATROL for Sybase, PATROL for Informix - enterprise monitoring and management
• PATROL for Performance Assurance and MAINVIEW for Performance Assurance - ongoing performance assurance of Linux server environments
• PATROL Express - remote monitoring of the performance and availability of servers, applications, Web transactions, storage and network devices

About Red Hat, Inc.
Red Hat, the world's leading open source and Linux provider, is headquartered in Raleigh, NC with satellite offices spanning the globe. Red Hat is leading Linux and open source solutions into the mainstream by making high quality, low cost technology accessible. Red Hat provides operating system software along with middleware, applications and management solutions. Red Hat also offers support, training and consulting services to its customers worldwide and through top-tier partnerships. Red Hat's Open Source strategy offers customers a long-term plan for building infrastructures that are based on and leverage open source technologies with focus on security and ease of management. Learn more: http://www.redhat.com.

About BMC Software
BMC Software, Inc. [NYSE:BMC], is a leading provider of enterprise management solutions that empower companies to manage their IT infrastructure from a business perspective. Delivering Business Service Management, BMC Software solutions span enterprise systems, applications, databases and service management. Founded in 1980, BMC Software has offices worldwide and fiscal 2004 revenues of more than $1.4 billion. For more information about BMC Software, visit www.bmc.com. For additional information on BSM, visit www.bmc.com/bsm.

Public Relations Contacts:

Heather Real
BMC Software
(713) 918-1649
heather_real@bmc.com

Julie Redard
Porter Novelli for BMC Software
(617) 897-8200
julie.redard@porternovelli.com

Leigh Day
Red Hat
(919) 754-4369
lday@redhat.com