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AIB Group Extends Commitment to BMC Software and Remedy® Solutions DUBLIN, Ireland - September 22nd 2003 - Dublin Ireland's leading banking and financial services organisation, Allied Irish Banks p.l.c. (AIB), has extended its long-term commitment to BMC Software and Remedy, a BMC Software company, for the provision of numerous Enterprise Management Solutions including MAINVIEWÒ for mainframe systems, PATROLÒ for distributed systems and IMS database solutions as well as Remedy Help Desk. The deployment of BMC Software technology will enable the bank to view the health of all key business applications in real time and to be instantly alerted to any potential issues before they can lead to service outages. "BMC Enterprise Management Solutions enable us to meet service levels, identify problems and solve them quickly. The technology means we can do more with less and this furthers our objective to reduce our IT total cost of ownership", said Ian Lyons - Senior Manager Group Supplier Services with AIB Group. "The technology also helps us address the complex performance management issues of today's technological environment for both management and technical staff." "This contract provides AIB with a cost effective solution within our ESM layer allowing us to build on existing BMC elements" said Ian Lyons. "The ongoing enhancement of its product range provides BMC with the opportunity to expand the existing relationship". "This is a further vote of confidence in BMC by Ireland's largest bank", said Brendan O'Reilly, country manager BMC Software Ireland. "The extension of their contract with us and to deploy other BMC solutions is a demonstration of the effectiveness and relevance of our Business Service Management (BSM) strategy. This strategy directly links IT resources and management solutions with the goals of the overall business. The objective of the BSM initiative is to enable companies to move beyond traditional IT management and manage their business critical services from both an IT and business perspective." About AIB
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