How IT Executives Can Manage Risk

Chicago Mercantile Exchange eliminated server configuration outages and now handles more than 40,000 changes every week, thus improving its efforts around compliance with Sarbanes-Oxley 404.

• Document and automate processes so you can execute them consistently
• Build compliance activities and contingency planning into automated processes
• Predict the costs and business impact of service interruptions, vendor issues, and staff turnover
• Capture, document, and build organizational knowledge
• Account for both known and unknown risks when making project funding decisions

• Business Service Management
• BSM for IT Governance, Risk and Compliance