The Zoo: All About IT Service Brokering

Catalog sprawl is gripping our businesses. For every vendor or service type, there is yet another portal to access. But like a bad flea market, there’s seldom anything we really need. And, too often, we rely on unauthorized shadow IT. Simon Geddes, product manager at BMC Software, and Chris Rixon, director of solutions marketing at BMC Software, join The Zoo to talk about a new approach: IT as a Service – or IT Service Brokering – where all the tools and services the business worker needs are available in a service app store. For IT, that means a single solution to manage offerings, permissions, compliance, and expenditures – a win-win for the entire enterprise.

Read more in the transcript Q&A: What is IT Service Brokering?

 

These postings are my own and do not necessarily represent BMC's position, strategies, or opinion.

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Alf Abuhajleh

Alf Abuhajleh

Alf is an IT expert at BMC and the host of Alf's Zoo. Alf is focused on social, mobile and context-aware IT.