What’s Hot and What’s Not with Katie Tierney

 

This week, we get a report from Katie Tierney on what turns on IT organizations. Apparently, it’s all about the customer experience: from zero to a million moments of truths in a flash. Social, mobile, big data and predictive support are no longer just cool tools – they are must-haves for IT as next-generation employees enter the workforce.

These postings are my own and do not necessarily represent BMC's position, strategies, or opinion.

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Alf Abuhajleh

Alf Abuhajleh

Alf is an IT expert at BMC and the host of Alf's Zoo. Alf is focused on social, mobile and context-aware IT.