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Service Management Blog


Defining What Is an “IT Service”, by Joseph Mathenge on 08/23/2019

Cost Per Ticket: The Ultimate Service Desk Metric, by Chrissy Kidd on 08/22/2019

Mobile Device Management (MDM): An Introduction, by Muhammad Raza on 08/21/2019

SLA Best Practices for ITIL®, Help Desk & Service Desk, by Joe Hertvik on 08/20/2019

Reactive vs Proactive Problem Management, by Joseph Mathenge on 08/16/2019

Case Study: Cybera Wins Info Security 2019 Gold Award with the Help of BMC Helix Remedyforce, by Kellyann Lanspa on 08/09/2019

Find Out How BMC Helix Remedyforce Transformed ITSM for this Mid-Size Company, by Kellyann Lanspa on 08/02/2019

Measuring the Value of Your Service Management Adoption, by Nikhil Deshpande on 08/02/2019

Introduction to Knowledge Management, by Stephen Watts on 07/31/2019

How A Consistent Global Approach to ITSM Keeps Arcadis Ahead of the Game, by Jill Perez on 07/31/2019

ITSM Then, Cognitive Service Management Now: The Future of Service, by Kellyann Lanspa on 07/30/2019

Introduction to Information Security Management, by Stephen Watts on 07/30/2019

Introduction to Identity and Access Management, by Stephen Watts on 07/29/2019

Introduction to IT Event Management, by Stephen Watts on 07/26/2019

Introduction to Capacity Management & Capacity Planning, by Stephen Watts on 07/25/2019

What is a CMDB and How to Optimize it for Service Delivery, by Tarun Kumar on 07/23/2019

Aspect Software Reinvents Customer Service Using Remedyforce, by John Fulton on 07/17/2019

Cybera’s IT Service Management Transformation Reaps Productivity Gains, by Jill Perez on 07/10/2019

ITSM vs ITIL: What’s the Difference?, by Chrissy Kidd on 07/02/2019

Goodman Manufacturing Uses Remedyforce to Drive Improved Service Management, by John Fulton on 06/26/2019

3 Ways Cognitive Technologies Can Improve Employee Experience, by Melissa Vega on 06/26/2019

How Midsize Companies Can Begin the Cognitive Journey, by Kellyann Lanspa on 06/19/2019

Will Artificial Intelligence Get Rid of the ‘Boring’ IT Service Management Tasks?, by Allison Cramer on 06/12/2019

Why HR Is a Leader in Digital Transformation, by Melissa Vega on 06/12/2019

MTBF vs. MTTF vs. MTTR: Defining failure for IT and data center environments, by Chrissy Kidd on 06/04/2019

IT Balanced Scorecard Explained: Using BSC for IT Performance, by Chrissy Kidd on 05/31/2019

How BlackBerry Uses BMC Discovery to Know Everything in its Global Environment, by Andrew McCall on 05/29/2019

The ITIL 4 Service Value System (SVS), by Joseph Mathenge on 05/23/2019

How Apotex Uses BMC Helix Digital Workplace to Provide Better Self-Service to its Employees, by Jill Perez on 05/22/2019

Service Level Management in ITIL 4, by Joseph Mathenge on 05/21/2019

Service Desk in ITIL 4, by Joseph Mathenge on 05/20/2019

Service Request Management in ITIL 4, by Joseph Mathenge on 05/17/2019

Problem Management in ITIL 4, by Joseph Mathenge on 05/16/2019

Incident Management in ITIL 4, by Joseph Mathenge on 05/14/2019

Change Control in ITIL 4, by Joseph Mathenge on 05/13/2019

Continual Improvement in ITIL 4, by Joseph Mathenge on 05/10/2019

ITIL 4 Key Terms, by Joseph Mathenge on 05/09/2019

Introduction to IT Self-Service and Self-Service Portals, by Stephen Watts on 05/09/2019

ITIL 4 Management Practices, by Joseph Mathenge on 05/08/2019

The Seven ITIL 4 Guiding Principles, by Joseph Mathenge on 05/07/2019

The ITIL 4 Service Value Chain, by Joseph Mathenge on 05/07/2019

Introduction to IT Service Catalogs, by Stephen Watts on 05/07/2019

Governance in the ITIL 4 Service Value System, by Joseph Mathenge on 05/06/2019

What is IT Asset Management? Getting Started with ITAM, by Stephen Watts on 05/03/2019

IT Support Levels Clearly Explained: L1, L2, L3, and More, by Chrissy Kidd on 04/25/2019

The Four Dimensions of Service Management in ITIL 4, by Joseph Mathenge on 04/19/2019

ITIL 4 Foundation Study Guide, by Joseph Mathenge on 04/19/2019

Key Concepts of Service Management in ITIL 4, by Jon Hall on 04/18/2019

ITIL: The Beginner’s Guide to ITIL 4, by Jon Hall on 04/16/2019

Forrester Total Economic Impact Study of BMC Helix: 354% ROI, by Vidhya Srinivasan on 02/27/2019

The True Story of a Very Big CMDB, by Stephen Earl on 02/19/2019

A mile in the customer’s shoes, by Harit Mankad on 02/14/2019

Enjoying Seamless Service Management in a Multi-Cloud, Multi-Provider World, by Pradeep Kumar on 02/14/2019

Introducing Martha: Leveraging Cognitive Automation to Create an Exceptional Student Experience, by Donna Hill on 02/08/2019

The Secret Life of Your Network: 9 Threats Lurking in Your Data Center, by Joy Su on 01/31/2019

5 Ways Multi-Cloud Discovery Can Enhance IT Security, by Raphael Chauvel on 01/31/2019

9 Pressing IT Security Challenges – and How to Mitigate Them, by Antonio Vargas on 01/31/2019

The Truth About Cognitive and AI, by Kellyann Lanspa on 12/06/2018

Intelligent Automation: The Key to Db2 Transformation and Availability– An IBM Systems Media Webinar, by Ryan Smith on 11/30/2018

Do Containers Belong in the CMDB?, by Antonio Vargas on 11/29/2018

ITSM Trends, by Muhammad Raza on 11/26/2018

Will ITIL® Die or Be Reborn in the DevOps Era? – Part1, by Cheng Dong Zhao on 11/21/2018

Will ITIL® Die or Be Reborn in the DevOps Era?- Part 2, by Cheng Dong Zhao on 11/21/2018

What the Heck Is that IP Address?, by Joy Su on 11/15/2018

Best practices for enterprise chatbots, by Kellyann Lanspa on 11/15/2018

ITIL Certification Cost & Benefit Analysis, by Chrissy Kidd on 11/12/2018

Discovery and Dependency Mapping in the Information Age, by Joy Su on 11/08/2018

Design Best Practices for Upgrading Your Service Desk, by Joseph Feirouz on 09/26/2018

Gartner Magic Quadrant for ITSM Tools: Recognizing a Leader, by BMC Software on 08/21/2018

How Customer Experience Strategy is driven by IT, by Stephen Watts on 08/01/2018

Track-It! 2018 R2 is now available! We took one of the world’s most popular help desk software products and made it even better, by Cris Coffey on 07/30/2018

BMC’s Remedyforce Reviews and Ratings: The Ultimate Roundup, by Stephen Watts on 07/06/2018

BMC’s Remedy vs Remedyforce: What’s The Difference?, by Stephen Watts on 07/04/2018

Building an IT Service Catalog: 7 Steps to Success (Part 2), by Mike Roper on 06/28/2018

Remedy Reviews & Ratings: The Ultimate Roundup, by Stephen Watts on 06/22/2018

The 3 Core Components of BMC Helix, Part 3: Containers, by Vidhya Srinivasan on 06/14/2018

The 3 Core Components of BMC Helix, Part 2: Everything-as-a-Service and Operating in the Multi-Cloud, by Vidhya Srinivasan on 06/13/2018

The 3 Core Components of BMC Helix, Part 1: Cognitive Capabilities, by Vidhya Srinivasan on 06/12/2018

Swarming Support vs Tiered Support: What’s the Difference?, by Jon Hall on 05/17/2018

Customer Service vs Technical Support: What’s the Difference?, by Joe Roush on 05/03/2018

Getting Real Results Today with Artificial Intelligence, by Dan Turchin on 04/03/2018

Delight Users and Simplify IT with Enterprise Chatbots, by Bianca Buckridee on 04/03/2018

What’s Next in Government IT Service Management: 6 Expert Insights, by Eric Lazerson on 04/02/2018

Unleashing the Power of Remedyforce with the CMDB, by Brandon Smith on 03/26/2018

Introducing ITSM + Multi-Cloud Discovery for the Mid-Market, by Kellyann Lanspa on 03/21/2018

What is Consumerization of IT? The State of Consumerization of IT, by Laura Shiff on 03/16/2018

How to Unify IT Service Management with Business Objectives — and Save $715,000 in a Single Year, by Kellyann Lanspa on 03/14/2018

What Mid-market Companies Should Look For in an ITSM Solution, by Kellyann Lanspa on 03/06/2018

Evolving Service Management for a Multi-Cloud, Multi-Device, Multi-Channel World, by Bianca Buckridee on 03/06/2018

Maximizing the Value of Cloud-based ITSM for Mid-market Companies, by Kellyann Lanspa on 02/27/2018

How 200+ Companies Are Using BMC Discovery for Multi-Cloud—and Why, by Raphael Chauvel on 02/21/2018

Building an IT Service Catalog: 7 Steps to Success (Part 1), by Mike Roper on 02/21/2018

Panic-Free Audits: Staying Endpoint Compliant in an Increasingly Complex Environment, by Joy Su on 02/20/2018

Cloud-based ITSM: The Competitive Equalizer for Mid-Market Companies, by Kellyann Lanspa on 02/20/2018

The Modern Family: IT Asset Management and Service Management, by John Fulton on 02/14/2018

3 Benefits of Tightly Coupling Service Desk to Endpoint Management, by Raphael Chauvel on 02/13/2018

4 Critical Capabilities for Patch Management, by Serena Lambiase on 02/06/2018

From Products to Digital Services: Continental AG Reinvents Its Business for the Digital Age, by Oliver Lindner on 01/24/2018

Five Ways to Improve Incident Management with Decision Support, by Stephen Watts on 01/24/2018

The Top 5 Trends for Digital Transformation in 2018, by Mike Flache on 01/16/2018

What is IT Asset Management? ITAM Explained, by Stephen Watts on 01/10/2018

What is ITIL Financial Management? Financial Management for IT Services Explained, by Stephen Watts on 01/08/2018

Service-Management im Zeitalter von künstlicher Intelligenz und maschinellem Lernen, by Vidhya Srinivasan on 01/07/2018

La gestion de services à l’ère de l’intelligence artificielle et de l’apprentissage automatisé, by Vidhya Srinivasan on 01/07/2018

La gestión de servicios en la era de la inteligencia artificial y el aprendizaje automático, by Vidhya Srinivasan on 01/07/2018

ITIL Change Advisory Board (CAB) Explained, by Stephen Watts on 12/28/2017

ISO 20000 vs ITIL: What’s the Difference and How Are They Related?, by Stephen Watts on 12/27/2017

ITIL Business Relationship Management Explained, by Stephen Watts on 12/26/2017

Discovering Discovery: Selecting IT Discovery Tools Made Easy (Part 2), by John Fulton on 12/19/2017

Remedyforce vs Other ITSM Solutions, by Kellyann Lanspa on 12/18/2017

Discovering Discovery: Selecting IT Discovery Tools Made Easy, by John Fulton on 12/12/2017

Application Mapping for Multi-Cloud Environments: Start Here, Start There, Start Anywhere, by Joy Su on 11/07/2017

Reduce MTTR and Improve Collaboration with Service Desk Automation, by Kellyann Lanspa on 10/26/2017

Service Management in an Era of Artificial Intelligence & Machine Learning, by Vidhya Srinivasan on 10/12/2017

Are you Prepared to Accelerate Your Digital Transformation?, by BMC Software on 10/10/2017

Known Error Database: An Introduction to KEDBs, by Stephen Watts on 09/15/2017

How to Increase Cost Transparency with Asset Discovery and Dependency Mapping, by Joy Su on 09/14/2017

4 Critical Capabilities for Deep Visibility and Service Awareness, by Joy Su on 09/13/2017

First Contact Resolution for Improved Customer Satisfaction, by Joe Hertvik on 09/12/2017

Enterprise Service Management vs IT Service Management: What’s The Difference?, by Stephen Watts on 08/30/2017

Incident Management vs Problem Management: What’s The Difference?, by Stephen Watts on 08/28/2017

What Does a Service Desk Do that a Help Desk Doesn’t?, by Joe Hertvik on 08/22/2017

What is Knowledge Centered Service? KCS Explained, by Stephen Watts on 08/17/2017

MTTR Explained: Repair vs Recovery in a Digitized Environment, by Joe Hertvik on 07/28/2017

IT Benchmarking: How to Assess Your IT Transformation Efforts, by Stephen Watts on 06/30/2017

5 Bright Constellations on the Service Desk Horizon, by BMC Software on 06/23/2017

Competitive Benefits of Enterprise ITSM versus Ad-hoc ITSM, by Joe Hertvik on 06/21/2017

4 P’s of ITIL Service Design/Management, by Stephen Watts on 06/20/2017

What is Software Asset Management?, by John Fulton on 06/13/2017

6 Benefits of ITIL, by Stephen Watts on 06/05/2017

IT Change: From Resistance to Embrace, by BMC Software on 06/01/2017

Getting IT Change Management Right, by BMC Software on 06/01/2017

Laying a Foundation for IT Change, by BMC Software on 06/01/2017

ITIL V2 vs ITIL V3: What’s the Difference?, by Stephen Watts on 05/30/2017

ITSM Metrics & KPI’s for Measuring Success, by Stephen Watts on 05/29/2017

Track-It! Reviews and Ratings: The Ultimate Roundup, by Stephen Watts on 05/26/2017

Business Benefits of IT Service Management, by Joe Hertvik on 05/25/2017

Ask the Expert: Is There Hope on the Service Desk Horizon?, by BMC Software on 05/24/2017

FootPrints Reviews and Ratings: The Ultimate Roundup, by Stephen Watts on 05/22/2017

Service Management in the Cloud Pays Off for OCASO, by Manuel Araque on 05/18/2017

ITIL/ITSM Roles and Responsibilities, by BMC Software on 05/16/2017

COBIT vs ITIL: Understanding IT Governance Frameworks, by Stephen Watts on 05/15/2017

IT Governance: An Introduction, by BMC Software on 05/03/2017

ITSM Frameworks: Which Are Most Popular?, by Joe Hertvik on 04/24/2017

ITIL® V3 Foundation Study Guide, by BMC Software on 04/20/2017

ITSM ROI: Improve Productivity, Cost Savings, and Competitiveness via Enterprise ITSM, by Joe Hertvik on 04/17/2017

IT Cost Reduction Strategies: 6 Ways to Reduce Ongoing Costs, by Joe Hertvik on 04/07/2017

How BMC Remedy Brings Value to SecOps, by Jon Hall on 04/05/2017

How IT Maintenance Affects Competitiveness (and What to Do about It), by Joe Hertvik on 03/28/2017

Service Management Automation and Integration Drive Business Growth, by Darvey Lavender on 03/14/2017

Service management in the cloud positions Mobiltel and other Telekom Austria operators for the digital age, by Milena Docheva on 03/10/2017

Is It Time To Modernize Your IT Service Management Solution?, by BMC Software on 03/07/2017

Top 5 Service Desk Metrics, by Joe Hertvik on 02/28/2017

Ask the Expert: The Digital Workplace Starts With The Employee Journey, by BMC Software on 02/27/2017

Help Desk vs Service Desk: What’s The Difference?, by Cris Coffey on 02/21/2017

IT Project Management: Process, Templates, & Best Practices, by Kellyann Lanspa on 02/16/2017

Remedyforce is a Vital Ingredient in Leading Chocolate Producer Barry Callebaut’s Recipe for Quality Service Delivery to Nearly 10,000 Employees Worldwide, by Steven Vandamme on 02/14/2017

Transform HR Service Delivery, by Alex Henson on 02/08/2017

IT Asset Management Best Practices, by Criss Scruggs on 01/31/2017

Service Portfolio vs. Service Catalog: What’s The Difference?, by Stephen Watts on 01/31/2017

ITIL and DevOps: Differences & Frameworks Working Together, by Charles Betz on 01/31/2017

ITIL Best Practices: Top 5 Insider Secrets, by Simone Jo Moore on 01/30/2017

4 P’s of ITIL Service Strategy, by Stephen Watts on 01/29/2017

3 Benefits of Implementing ITSM via ITIL, by Joe Hertvik on 01/27/2017

IT Risk Management Framework & Process for ITSM Environments, by Joe Hertvik on 01/18/2017

Gauteng Province’s Digital Enterprise Management Strategy Paves the Way for Digital Learning for nearly 2MM in South Africa, by Seni Hlongwane on 01/18/2017

What IT Tier 4 Support Means For You, by Joe Hertvik on 01/10/2017

Staying at the Forefront of Digital Learning at Anne Arundel County Public Schools with the Help of Remedy ITSM, by Kim Olds Abner on 01/09/2017

The Service Desk Just Became Even More Powerful and Secure, by Allison Cramer on 01/05/2017

What is ITIL Service Delivery?, by Joe Hertvik on 01/04/2017

ITIL® Demand Management, by BMC Software on 12/22/2016

ITIL® Service Strategy, by BMC Software on 12/22/2016

ITIL® Release and Deployment Management, by BMC Software on 12/22/2016

ITIL® Capacity Management, by BMC Software on 12/22/2016

ITIL® Service Transition, by BMC Software on 12/22/2016

ITIL® Incident Management, by BMC Software on 12/22/2016

ITIL® V3 Problem Management, by BMC Software on 12/22/2016

ITIL® Change Management, by BMC Software on 12/22/2016

ITIL® SKMS & Knowledge Management, by BMC Software on 12/22/2016

ITIL® Service Design, by BMC Software on 12/22/2016

ITIL® V3 Continual Service Improvement, by BMC Software on 12/22/2016

ITIL® Service Operation, by BMC Software on 12/22/2016

ITIL® Asset and Configuration Management, by BMC Software on 12/19/2016

ITIL® Event Management, by BMC Software on 12/19/2016

ITIL® Service Request Fulfillment, by BMC Software on 12/19/2016

ITIL® Information Security Management, by BMC Software on 12/19/2016

ITIL® Access Management, by BMC Software on 12/19/2016

News UK Keeps Presses Rolling and Digital Content Flowing with Digital Service Management Solutions from BMC, by Paul O'Connell on 12/14/2016

Digital Transformation: Turning from the Department of “No” into “Know How”, by John Fulton on 12/12/2016

Exceptional service to employees translates into exceptional service to customers, by Michael Hoover on 12/09/2016

4 Reasons to Consider Switching to a Modern Service Desk, by BMC Software on 12/06/2016

ITIL V3® Processes & Best Practices, by BMC Software on 12/06/2016

Enabling Secured Discovery with Protected, Managed Credentials, by Edward Nunez on 11/16/2016

IT Risk Assessment and ITSM Service Delivery: What You Need to Know, by Joe Hertvik on 11/11/2016

Stop wasting time and money. Automate password resets so you can get more important work done., by Cris Coffey on 11/02/2016

Addicted to the Data – Five ways Discovery can feed your addiction, by Andrew McCall on 10/21/2016

Capacity Management for the Service Desk, by Blaine Bryant on 10/12/2016

Considerations in Service Desk Outsourcing and Offshoring, by Blaine Bryant on 10/11/2016

Service Desk KPI’s: Top 5 Performance Indicators, by Blaine Bryant on 09/27/2016

The Importance of Knowledge Management in the Digital Enterprise, by Jon Hall on 09/26/2016

Virtual Reality CMDB: The Future of Service Management, by Collin Parker on 09/26/2016

Five Ways to Provide a World Class Service Desk Experience, by Blaine Bryant on 09/23/2016

How to Hire the Right People for Your Service Desk, by Blaine Bryant on 09/23/2016

Healthcare in the Digital Age: A Progress Report on Nuance Healthcare’s Digital Transformation, by Clifton Teate on 09/19/2016

Healthcare in the Digital Age: Leveraging Remedyforce Digital Service Management Capabilities to Support Hosted Healthcare Operations, by Dianne Sforza on 09/19/2016

SLAs for ITIL and ITSM – 5 Best Practices for Creating Service Level Agreements, by Joe Hertvik on 09/01/2016

Service Desk Automation as the Ultimate Universal Remote Control, by Shawn Jaques on 08/31/2016

Gartner 2016 Magic Quadrant for ITSSM Tools, by Kayleigh Kannady on 08/31/2016

Uncommon Knowledge: sharing successful fixes benefits help desk technicians and users, by Cris Coffey on 08/16/2016

What is ITIL? A Simple Primer for Understanding ITSM and ITIL, by Joe Hertvik on 08/11/2016

The Hidden “Agility Tax” and How To Avoid It, by BMC Software on 08/01/2016

Avoid Buyer’s Remorse With Your ITSM Solution, by Nancy HinichGualda on 07/20/2016

Five Ways to Overcome Digital Workplace Hurdles, by BMC Software on 07/19/2016

Take the Drudgery Out of Ticket Routing for Service Desks, by Nikhil Deshpande on 06/03/2016

Service in a Digital World, by Paul Pattinson on 06/02/2016

Improve your Medicare Star Rating with BMC’s Control-M, by Shannon Sprague on 05/25/2016

SaaS Help Desk Software Comparison: Features to Look For, by Kellyann Lanspa on 05/04/2016

Tame Your Help Desk Email Monster With Automation, by Cris Coffey on 04/19/2016

Extending IT Service Management Beyond IT, by Kellyann Lanspa on 04/08/2016

IT Asset Management in the Age of Digital Transformation (Part 2), by John Fulton on 03/15/2016

Stop Making IT Decisions in the Dark, by Michelle Kerby on 03/09/2016

IT Asset Management in the Age of Digital Transformation (Part 1), by John Fulton on 03/07/2016

Forrester’s Key Initiatives to “Wowing” Your Workforce with Your Service Desk, by Michael Samboy on 03/04/2016

Help Desk Automation: Top Benefits of Automating Process, by Cris Coffey on 03/03/2016

The Heat is On: PCI Compliance 3.0, by Michelle Kerby on 02/17/2016

Help Desk Best Practices to Avoid Fire Drills, by Cris Coffey on 02/17/2016

Overcoming IT Project Management Challenges, by Brandi Johnson on 02/16/2016

Six Reasons to Love Service Desk Automation, by Michael Samboy on 02/12/2016

Knowledge Centered Support: The Framework For Service Desk Transformation, by Jon Hall on 02/09/2016

A Simple Equation for Faster ITSM Onboarding, by Crystal Miceli on 02/02/2016

3 Things You Must Consider When Automating Your Service Desk, by Anthony Bryce on 01/26/2016

ITSM and ITIL Certifications, by Stephen Watts on 01/15/2016

Leverage Your HR and CRM Software to Accelerate Business, by Kellyann Lanspa on 01/13/2016

Account Unlocks & Password Resets – Are You Ignoring a Multimillion-Dollar a Year Problem?, by Anthony Bryce on 12/14/2015

How To Build an Asset Management Program: 7 Keys to Success, by John Fulton on 11/03/2015

What Is ITIL Continual Service Improvement?, by BMC Software on 10/30/2015

What Is ITIL Service Operation?, by BMC Software on 10/26/2015

Why Automation Will Be the Next Big Service Desk Initiative, by Anthony Bryce on 10/21/2015

What Is ITIL Service Transition?, by BMC Software on 10/16/2015

Transforming a Telco with Digital Services, by Peter Yates on 10/15/2015

Bimodal IT Strategy & Best Practices, by Rodney McKinney on 10/07/2015

What Is ITIL Service Design?, by BMC Software on 10/06/2015

What Is ITIL Service Strategy?, by BMC Software on 09/25/2015

Digital Workplace and the Consumerization of IT, by Jason Frye on 09/24/2015

Empowering the Family with Digital Services, by Ed Kraft on 09/24/2015

IT Asset Management Strategies in the Digital Enterprise, by Jon Hall on 09/21/2015

Who Uses ITIL?, by Stephen Watts on 09/11/2015

Getting Things Right on the Front & Back Ends of IT Service Management Architecture, by Douglas Tanner on 09/10/2015

Sandwiches Go Digital, by Jim Caterbone on 09/02/2015

Harnessing the Power of the Digital Services River, by Mark Easton on 08/26/2015

What does ITIL stand for?, by BMC Software on 08/21/2015

Digital Enterprise Management: IT’s Epic Challenge…and Opportunity, by Jason Frye on 08/19/2015

Redefine Legacy IT Service Management Best Practices, by Kellyann Lanspa on 08/12/2015

Configuration Management in the Age of Digital Services, by Raphael Chauvel on 08/11/2015

Beginner’s Guide to ITIL, by BMC Software on 07/08/2015

The Journey from ITSM to DSM, by Robin Purohit on 06/30/2015

How Digital Innovation is Driving the Modern Service Desk, by Jason Frye on 06/30/2015

ITSM Best Practices: Quoting ITSM Isn’t Enough, by Simone Jo Moore on 06/24/2015

Knowledge Management Strategies: Exploring the Long Tail, by Jon Hall on 06/23/2015

First Call Resolution: #1 Service Desk & ITSM Metric Explained, by Jon Hall on 06/16/2015

Best Practices for Managing Change So It Works—Without Losing Your Cool, by Simone Jo Moore on 05/29/2015

Digital Service Management: A New Vision for ITSM, by Robin Purohit on 05/20/2015

The Secret to Great IT Analytics, by Tony Myers on 05/19/2015

Help Desk Interviews: 7 Tips for Interviewing and Hiring Help Desk Professionals, by Simone Jo Moore on 04/29/2015

5 Tenets for High-Performance IT Operations (5 of 5), by Nandu Mahadevan on 04/24/2015

Service Desk Best Practices, by Simone Jo Moore on 04/07/2015

5 Tenets for High-Performance IT Operations (4 of 5), by Nandu Mahadevan on 04/02/2015

5 Tenets for High-Performance IT Operations (3 of 5), by Nandu Mahadevan on 03/27/2015

5 Tenets for High-Performance IT Operations (2 of 5), by Nandu Mahadevan on 03/18/2015

5 Tenets for High-Performance IT Operations (1 of 5), by Nandu Mahadevan on 03/12/2015

Nothing but the best, by Jonathan Adams on 01/27/2015

BMC Utilities News: DASD Manager enhancements, by Tom Vogel on 01/26/2015

New Capabilities Added for IMS Advisors and Toolkit, by Tom Vogel on 01/26/2015

Executing a Successful Free Trial, by Iqbal Singh on 01/15/2015

Proprietary Software FREE! Are You Insane?, by Iqbal Singh on 01/12/2015

Sony Proves Times Have Changed for Security Professionals, by Peter Chargin on 01/04/2015

Transforming Our User Experience, by George Kaempf on 09/15/2014

The BMC Vision for IT Service Management (ITSM): Deliver What the People Want, by Robin Purohit on 08/19/2014

How To Build Your ITSM Business Case, by Robin Purohit on 06/06/2014

ITAM 2015: The evolving role of the IT Asset Manager, by Jon Hall on 01/21/2013

Building the case for IT Asset Management with Benchmarking, by Jon Hall on 01/28/2012


Security & Compliance Blog


BMC a Leader in the 2019 Forrester Wave™ Infrastructure Automation Platforms – How Can This Help You?, by Roger Hellman on 08/14/2019

SecOps in Action, and how you can benefit from it, by Roger Hellman on 08/06/2019

Enterprise Password Management Best Practices, by Chrissy Kidd on 08/02/2019

What is SecOps and how can you maximize its potential?, by Roger Hellman on 07/26/2019

The Benefits of Using an MSSP, by Laura Shiff on 06/20/2019

Major Flaw in Kubernetes Could Lead to Privilege Escalation, by Jill Perez on 05/15/2019

Mainframe Security Gaps Highlighted at the FS-ISAC Annual Summit, by Stefanie Scott on 05/09/2019

Why Good Public Cloud Security Requires Automation and Self-Remediation, by Rick Bosworth on 05/01/2019

Container Security Best Practices, by Ajoy Kumar on 04/26/2019

Big Data Security Issues in the Enterprise, by Muhammad Raza on 04/11/2019

The Role of Machine Learning in Datacenter Network Security, by Muhammad Raza on 04/10/2019

Data Breaches: 5 Examples of Data Breaches from 2018, by Muhammad Raza on 04/04/2019

State of Cybersecurity in the US Federal Government, by Richard Stark on 03/29/2019

The countdown to doomsday has begun, are you ready?, by Eric Anderson on 03/27/2019

Find and Fix Docker Doomsday with BMC, by Roger Hellman on 03/01/2019

Top 17 IT Security, InfoSec, & CyberSecurity Conferences for 2019, by Stephen Watts on 01/11/2019

Trick or Treat: Keep the Hackers Outside Your Door This Halloween, by Roger Hellman on 10/16/2018

3 Best Practices for Automating Validation of Data, by Chrissy Kidd on 10/04/2018

PCI Guidelines for Cloud Computing and Containers, by Rick Bosworth on 09/26/2018

Gartner Magic Quadrant for SIEM, by Laura Shiff on 09/19/2018

What are Security Operations Centers (SOC)?, by Chrissy Kidd on 08/28/2018

What is an “Advanced Persistent Threat”? APTs Explained, by Stephen Watts on 08/27/2018

BMC Cloud Operations Uses TrueSight Cloud Security, by Ajoy Kumar on 08/14/2018

Intrusion Detection vs Intrusion Prevention Systems: What’s the Difference?, by Muhammad Raza on 07/26/2018

What is Ransomware as a Service? RaaS Explained, by Stephen Watts on 07/19/2018

What is Identity-As-A-Service? IDaaS Explained, by Muhammad Raza on 07/16/2018

Vulnerability Assessments vs Penetration Testing: What’s The Difference?, by Stephen Watts on 07/05/2018

Cloud Resource Misconfiguration Exposes 230 Million US Consumers, by Rick Bosworth on 07/03/2018

Security Threats in the Multi-Cloud, by Laura Shiff on 06/14/2018

Azure Compliance: 3 Keys for Getting Started, by Stephen Watts on 06/11/2018

To Patch or Not to Patch: The Latest on Fighting the Spectre and Meltdown Vulnerabilities, by Antonio Vargas on 04/12/2018

Cryptojackers Are Stealing Your Electrons, by Scott N. Schober on 04/10/2018

How SecOps Improves IT Security Through A Shift-Left Approach, by Joe Roush on 04/03/2018

6 Practices IT Operations Can Learn from Enterprise Security, by Joe Roush on 02/28/2018

What is DevSecOps? DevSecOps Explained, by Rick Bosworth on 02/26/2018

Prevent Cryptojacking by Securing Kubernetes, by Daniel Nelson on 02/21/2018

Spectre and Meltdown Vulnerabilities: Avoid the War Room, by Sean Berry on 01/10/2018

Resolutions to Improve Security in 2018 (Part 1), by Rick Bosworth on 01/03/2018

What is Threat Remediation? Threat Remediation explained, by Stephen Watts on 12/20/2017

Data Breach Conundrum – Who’s on First?, by Bev Robb on 12/12/2017

Hackers Have Gone Into Uber Drive: How You Can Protect Yourself, by Roger Hellman on 12/04/2017

Breach Recovery Checklist For You And Your Company, by Scott N. Schober on 11/28/2017

4 Key Findings from Forrester Survey on SecOps Maturity, by Shawn Jaques on 11/21/2017

BMC SecOps Policy Service Scales Security and Regulatory Compliance for Complex Cloud Environments, by Rick Bosworth on 11/17/2017

HIPAA’s Security Rule: The Beginner’s Guide, by Stephen Watts on 11/06/2017

HIPAA Introduction and Compliance Checklist, by Stephen Watts on 10/26/2017

Learning from the Equifax Breach, by Shawn Jaques on 10/04/2017

Struggling with Security Vulnerabilities? Take the Demo and Find Out How to Close Them Quickly., by Shawn Jaques on 09/27/2017

SecOps Response Service Earns Industry Accolades, by Shawn Jaques on 08/23/2017

Top 5 Cyber Practices To Keep You Safe, by Scott N. Schober on 08/22/2017

IT Compliance vs IT Security: What’s the Difference?, by Stephen Watts on 08/22/2017

Hacking the Internet of Things – It’s as Simple as ABC, by Bev Robb on 07/25/2017

The Future of Ransomware, by Scott N. Schober on 07/20/2017

When Timing Is Everything — Integrating SecOps with Operations, Development and ITSM, by Shawn Jaques on 07/07/2017

Insider Threats: The Good, the Bad, and the Ugly, by Bev Robb on 07/04/2017

IT Security Vulnerability vs Threat vs Risk: Understanding the Differences?, by Stephen Watts on 06/21/2017

How Changes to the EU’s General Data Protection Regulation Impact Your Business, by Allison Cramer on 06/15/2017

How to Make WannaCry a Non-event: Ransomware’s Got Nothing on Us, by Sean Berry on 06/08/2017

10 Surprising Findings about Operationalizing Security, by Allison Cramer on 06/05/2017

How SecOps Response Service Addresses WannaCry Ransomware, by BMC Software on 05/17/2017

Vulnerability Remediation – to the Cloud and Beyond!, by Allison Cramer on 05/03/2017

Vulnerability Management in 2017: Knowing Is Still Only Half the Battle, by David Cramer on 05/03/2017

How BMC Remedy Brings Value to SecOps, by Jon Hall on 04/05/2017

Vulnerability Management in 2017: Context is King, by Brian Downey on 03/17/2017

Despite Increased Security Spending, Executives Remain Concerned About Their Organization’s Vulnerability, by Marc Wilczek on 02/09/2017

Simple Ways to secure your IT environment: MongoDB, default passwords, and general security, by Sean Berry on 02/01/2017

Confessions of a “Hacker” and How to Protect Your Enterprise, by Allison Cramer on 01/19/2017

Highlights from the 2017 Forbes Insights and BMC Security Survey, by Bill Berutti on 01/11/2017

The Service Desk Just Became Even More Powerful and Secure, by Allison Cramer on 01/05/2017

6 Reasons Why Cyber Crime Is Increasing – And What You Can Do About It, by Allison Cramer on 12/12/2016

Cloud Security Trends to Watch in 2017, by Shawn Jaques on 12/09/2016

Achieving Automation Maturity to Strengthen IT Security, by Nitin Maini on 10/06/2016

IT Security & Compliance Introduction, by Allison Cramer on 10/04/2016

Introduction to SOX Compliance, by Allison Cramer on 09/23/2016

SOA Compliance, by Allison Cramer on 09/23/2016

Introduction to HIPAA Compliance, by Allison Cramer on 09/23/2016

Introduction to SEC Compliance, by Allison Cramer on 09/23/2016

Introduction to PCI Compliance, by Allison Cramer on 09/23/2016

Introduction to DISA Compliance, by Allison Cramer on 09/23/2016

SecOps: BladeLogic Threat Director eliminates blind spots and remediates risks, by David Cramer on 09/08/2016

Automated Patching for IT Security & Compliance, by Allison Cramer on 08/01/2016

Compliance Audits: An Introduction, by Allison Cramer on 08/01/2016

IT Risk Management & Governance, by Allison Cramer on 08/01/2016

Compliance Programs: An Introduction, by Allison Cramer on 08/01/2016

Advanced Persistent Threats, by Allison Cramer on 08/01/2016

Harden IT Security Against Hackers & Vulnerabilities with BladeLogic Threat Director, by Bill Berutti on 04/11/2016

Avoiding the Zombie (Server) Apocalypse in Healthcare, by April McPherson on 02/23/2016

Reduce IT Vulnerabilities by Bridging the SecOps Gap, by David Cramer on 11/30/2015

Cyber Monday – Digital Transformation Impact on IT Security, by Bill Berutti on 11/30/2015

Cloud Governance Best Practices, by Monica Brink on 04/01/2015

The Need for Intelligent Compliance, by Peter Chargin on 03/17/2015

Standing Out in the Crowd: How SAP Makes Compliance and Security in the Cloud a Competitive Weapon, by Peter Chargin on 02/04/2015

Sony Proves Times Have Changed for Security Professionals, by Peter Chargin on 01/04/2015


Workload Automation Blog


How Financial Services companies are Running and Reinventing their Business, by Flora Tramontano Guerritore on 08/19/2019

Harnessing IT Process Automation to Free up Your Skilled IT Staff, by Al Brodie on 07/23/2019

Malwarebytes Fights the War Against Malware with Big Data, by Joe Goldberg on 07/02/2019

Internet of Things: Your Life and Your Business, by Robby Dick on 05/15/2019

First Data’s Roadmap to IT Transformation, by Allison Cramer on 05/08/2019

Free your digital business from the burden of technical debt, by Criss Scruggs on 04/01/2019

What’s New in Control-M 19?, by L’oréal Hunter on 03/04/2019

Real Enterprise Users Weigh In: Control-M Ranked #1 WLA Product on IT Central Station, by Zisse Hanfling Mueller on 02/25/2019

Managed File Transfer (MFT) vs Secure File Transfer (SFT) vs Standard File Transfer Protocol (FTP): What’s the Difference?, by Criss Scruggs on 01/08/2019

BMC’s Customer Zero Takes the Enterprise System Refresh Process from Days to Hours with Automation, by Steve Tang on 12/19/2018

Control-M Provides Quality Control for BMC’s Customer Zero Data Warehouse, by Jeff Gheen on 12/11/2018

BMC’s ‘Customer Zero’ Saves over 37K Man Hours on Oracle® Rollout with Control-M, by Steve Tang on 12/05/2018

Is ETL (Extract, Transform, Load) Still Relevant?, by Flora Tramontano Guerritore on 10/31/2018

Managing File Transfers with your Workload Automation Platform, by Robby Dick on 09/21/2018

How to simplify complex enterprise workflows in the DevOps world, by Iulian Ursache on 08/21/2018

MSA Delivers world-class business intelligence with Control-M, by Brandon Johnson on 08/07/2018

On multiple automation products with various capabilities, by Iulian Ursache on 07/26/2018

Amadeus shapes the future of travel with DevOps and Cloud, by Michael Spruck on 07/20/2018

China Construction Bank Enhances Mainframe Workload Management while Progressing to the Cloud, by China Construction Bank Corporation on 07/13/2018

How Malwarebytes uses big data and DevOps to keep millions of computers protected around the world, by Darren Chinen on 06/26/2018

Control-M Reviews and User Ratings: The Definitive List, by Kelsey Adams McRae on 06/25/2018

What Are Managed File Transfers? MFT Explained, by Robby Dick on 06/08/2018

Jobs-as-Code: The Power of Shifting Left, by Tina Sturgis on 04/24/2018

Six Key Capabilities to Look for in a Managed File Transfer Solution, by Robby Dick on 04/16/2018

10 Things to Consider When Considering DevOps and Containers, by Tina Sturgis on 03/13/2018

How PayPal Supercharges App Development with DevOps and Control-M, by Tina Sturgis on 02/27/2018

10 Troubling Excuses for Using Oozie with Hadoop Workflows, by Basil Faruqui on 02/07/2018

DevOps is Here to Stay… Here’s Why, by Tina Sturgis on 01/30/2018

EMA RADAR Report for Workload Automation Names Control-M a 2017 Value Leader and Strongest Product, by Basil Faruqui on 01/23/2018

IT Orchestration vs Automation: What’s the Difference?, by Stephen Watts on 12/22/2017

DevOps in the Cloud, by Joe Goldberg on 12/21/2017

Workload Automation to Digital Business Automation: Why Digital is Critical, by Anthony Lobosco on 12/19/2017

Forrester Research: The Benefits of Enabling DevOps Through Jobs-as-Code, by Tina Sturgis on 12/05/2017

How Railinc is helping to build a smarter rail network leveraging automation and big data, by Robert Redd on 11/16/2017

Keep Machine Learning Teams Focused on Data Science, Not Data Processing, by Basil Faruqui on 11/14/2017

DevOps Takes Center Stage at Velocity New York 2017, by Gabe Geller on 11/08/2017

Dive Deep into DevOps at the 2017 DevOps Enterprise Summit in San Francisco, by Tina Sturgis on 11/03/2017

Why Control-M Customers Love Jobs-as-Code, by Tina Sturgis on 10/18/2017

Three Things to Consider When Considering a Digital Business Automation Solution, by Flora Tramontano Guerritore on 10/09/2017

What is Batch Processing? Batch Processing Explained, by Stephen Watts on 09/20/2017

Flip the Switch: Making the Case for Continuous Delivery, by Tina Sturgis on 09/20/2017

Learn How to Automate Data Pipelines Across a Hybrid Environment, by Alana Frailey on 09/19/2017

How to Stop Worrying and Learn to Love Docker Containers, by Joe Goldberg on 09/18/2017

4 Essential Takeaways from the 2017 State of DevOps Report, by Tina Sturgis on 08/31/2017

The Truth About Continuous Delivery and Automation, by Joe Goldberg on 08/23/2017

DevOps on the Mainframe: Continuous Delivery for Next Gen IT, by Tina Sturgis on 08/16/2017

Respond to customer demands faster with Control-M, by Flora Tramontano Guerritore on 07/31/2017

Top 10 Tips to Implementing Continuous Delivery, by Mark Stocker on 07/28/2017

What You Need to Know about the ROI of Value-Driven DevOps Organizations, by Tina Sturgis on 07/12/2017

What Is “Jobs-as-Code”?, by Stephen Watts on 07/10/2017

Leading Minds Weigh in on Flipping the Switch to Continuous Delivery, by Tina Sturgis on 06/29/2017

File Transfers: One Digital Business Challenge Solved, by Will Lewis on 06/23/2017

How to Measure the Value of Your DevOps Organization, by Tina Sturgis on 06/05/2017

Digital Business Automation Helps Keep Hershey Chocolate Lovers Supplied, by Todd Lightner on 05/10/2017

Digital Business Automation, DevOps, and 20/20 Vision, by Tina Sturgis on 05/09/2017

How Control-M Helps at Every Stage of the Big Data Journey, by Basil Faruqui on 05/03/2017

Introducing Digital Business Automation, the 4th Wave of IT Automation, by Tim Eusterman on 04/25/2017

Hiring for Big Data – Interview Questions, Conferences, and More, by Lillian Pierson on 04/01/2017

6 Ways Workload Automation Drives Digital Business, by Jay Blinderman on 03/29/2017

Workload Automation and Digital Business – What’s Hot and What’s Not, by Kelsey Adams McRae on 03/24/2017

Pizza and Best Practices for Agile and DevOps Adoption, by Tina Sturgis on 03/23/2017

Forrester Study Explores the Total Economic Impact of Control-M for Financial Services, by Jay Blinderman on 03/02/2017

9 Capabilities Your Workload Automation Solution Requires for Competitive Success, by Jay Blinderman on 02/17/2017

Job Scheduling vs Workload Automation: What’s The Difference?, by Joe Hertvik on 02/08/2017

Trending Tech in 2017, by Kelsey Adams McRae on 01/10/2017

A New Tool for the Times as Oozie is Past Its Prime, by Basil Faruqui on 01/05/2017

How to Make IT Sausage, by Criss Scruggs on 12/20/2016

Workload Automation in a High-growth, Nonstop Environment at Raymond James Financial, by Chris Haynes on 12/19/2016

In Constant Pursuit of Batch Process Optimization at Ingram Micro, by Donald Snios on 12/09/2016

Self Service Delivers Major Productivity Gains for Schedulers and Business Users, by Zach Warren on 11/22/2016

Control-M: Still Delivering Value after 17+ Years, by Jesus Jimenez on 11/11/2016

Big Data, the Internet of Things, and Extracting Insights that Create Value, by Criss Scruggs on 10/27/2016

Six Reasons to Consolidate, Automate, and Modernize File Transfers for Digital Business, by Will Lewis on 10/13/2016

Why IT Decision Makers Prefer Enterprise Workload Automation, by Jay Blinderman on 10/03/2016

How Hadoop & Workload Automation Make FRTB Compliance More Manageable, by Alana Frailey on 09/22/2016

Control-M Delivers Again!, by Kelsey Adams McRae on 09/07/2016

5 Fantastic Books to Read on Big Data and Data Science, by Lillian Pierson on 08/26/2016

Big Trucks Deliver Big Data at Navistar, by BMC Customer Navistar on 08/24/2016

Redefining process and data automation in the era of big data, by Lillian Pierson on 07/29/2016

Key Technologies Behind Big Data, by Lillian Pierson on 07/22/2016

BMC Delivers what DevOps Teams Desire and CIO’s Require for Big Data, by Criss Scruggs on 06/27/2016

BMC’s Control-M Named Value Leader by 2016 EMA Radar Report, by Jay Blinderman on 06/23/2016

Common Challenges with Big Data Deployments, by Raphael Chauvel on 06/21/2016

Having Too Many Job Schedulers is Slowing You Down, by Joe Goldberg on 03/08/2016

Hadoop vs HBase: What’s The Difference?, by Stephen Watts on 03/01/2016

How to Make Customers Happy While Saving Millions with Workload Automation, by Basil Faruqui on 02/10/2016

Workload Automation: Predicting Trends in 2016, by Tom Geva on 01/14/2016

Are you asking the right Workflow Automation Questions?, by Ronnie Sapp on 12/11/2015

5 Ways Workload Automation Can Accelerate Digital Transformation, by Joe Goldberg on 08/27/2015

Q&A with ChipRewards, by Criss Scruggs on 06/16/2015

Best Practices in Big Data Automation: Thinking Beyond Oozie to the Enterprise Requirements, by Bill Sager on 01/02/2015

IT Automation Strategy: 6 Tips for Success, by Mary Cauwels on 06/19/2014

Gartner Magic Quadrant Report for Workload Automation, by Robin Reddick on 05/31/2013


Mainframe Blog


Meet BMC at SHARE Pittsburgh 2019, by Sara Happe on 07/29/2019

Audit Compliance Will Not Stop a Mainframe Hacker, by Christopher Perry on 07/29/2019

3 Tips to Consider When Moving from R4HA MLC to Tailored Fit Pricing, by Stephanie Grubbs on 07/29/2019

Key Mainframe Takeaways from the Gartner Security & Risk Management Summit, by Christopher Perry on 06/27/2019

Introduction to Db2 12 for z/OS, by Stephen Watts on 06/25/2019

What Does IBM’s New Tailored Fit Pricing for Mainframe Mean for Customers?, by Stephanie Grubbs on 06/24/2019

App Dev and DBAs – A War of the Worlds or an Opportunity?, by John Barry on 06/19/2019

Bring the Mainframe into your Agile Development Process, by Tom Barry on 06/19/2019

Modernization Keeps the Venerable Mainframe Humming as a Key Cog of Business, by Allison Cramer on 06/17/2019

Would you Like an API with your Java?, by Stephanie Grubbs on 06/11/2019

Automatic Updates for BMC Db2 Solutions (Part 1), by Andy Laredo on 06/06/2019

Top 6 ways a hacker will gain access to your mainframe, by Christopher Perry on 06/06/2019

Creating Value and Minimizing Waste on the Mainframe, an IBM Systems Media Webinar, by Stephanie Grubbs on 06/03/2019

How You Can BIND Without Tying Yourself Up!, by Jim Dee on 05/29/2019

The 2019 IDUG NA conference is almost here!, by Ryan Smith on 05/28/2019

Want an easy way to improve application performance?, by Mike Behne on 05/23/2019

Surviving or Thriving? – Automation may be the key to your future success, by Phil Grainger on 05/23/2019

Are Mainframes Your Weakest Link?, by Christopher Perry on 05/20/2019

BMC Supports IBM’s Tailored Fit Pricing for IBM Z®, by John McKenny on 05/14/2019

Struggling to Incorporate the Mainframe Into Your Agile Development Process?, by Ryan Smith on 05/10/2019

BMC AMI for DevOps: The Modern Mainframe DevOps Solution, by Saurabh Pandey on 05/08/2019

Application & Platform Legacy Modernization: Benefits & Risks, by Stephen Watts on 04/24/2019

Spring Cleaning your Mainframe Costs, by Stephanie Grubbs on 04/08/2019

Quarterly Updates: Focused on Optimizing Mainframe System Management in Q1 2019, by John McKenny on 04/05/2019

Scalar Functions in Db2 12, by Stephen Watts on 04/01/2019

SQL Error Return Codes in Db2 12, by Stephen Watts on 04/01/2019

SQL Positive Return Codes in Db2 12, by Stephen Watts on 04/01/2019

IBM Utilities in Db2 12, by Stephen Watts on 04/01/2019

Aggregate Functions in Db2 12, by Stephen Watts on 04/01/2019

Updatable Catalog Statistics in Db2 12, by Stephen Watts on 04/01/2019

XML Schema Repository Tables in Db2 12, by Stephen Watts on 04/01/2019

Catalog Tables in Db2 12, by Stephen Watts on 04/01/2019

Exceptions in Db2 12, by Stephen Watts on 04/01/2019

IFCIDS in Db2 12, by Stephen Watts on 04/01/2019

Predicates in Db2 12, by Stephen Watts on 04/01/2019

Get Diagnostics in Db2 12, by Stephen Watts on 04/01/2019

REXX SQLCA in Db2 12, by Stephen Watts on 04/01/2019

SQL Communication Area (SQLCA) in Db2 12, by Stephen Watts on 04/01/2019

Db2 Limits in Db2 12, by Stephen Watts on 04/01/2019

Bind Parameters in Db2 12, by Stephen Watts on 04/01/2019

DSNZPARMs in Db2 12, by Stephen Watts on 04/01/2019

Db2 Input Tables in Db2 12, by Stephen Watts on 04/01/2019

Explain Tables in Db2 12, by Stephen Watts on 04/01/2019

SQL Control Statements in Db2 12, by Stephen Watts on 04/01/2019

Commands in Db2 12, by Stephen Watts on 04/01/2019

Language Elements in Db2 12, by Stephen Watts on 04/01/2019

How to Read IBM® Syntax Diagrams for Db2 12, by Stephen Watts on 04/01/2019

Queries in Db2 12, by Stephen Watts on 04/01/2019

Table & Row Functions in Db2 12, by Stephen Watts on 04/01/2019

The Italian Job – BMC Sponsors DUGI, by Phil Grainger on 04/01/2019

Forrester Research: 5 Best Practices for Handling Mainframe Modernization, by Carolyn Henry on 03/29/2019

“I still like MLC”: Musings on Mainframe Pricing Trends from SHARE Phoenix, by Steven Solomon on 03/27/2019

The 2019 BMC Mainframe Survey is now live!, by John McKenny on 03/26/2019

Wrapping up a Great Week at SHARE Phoenix, by Sara Happe on 03/20/2019

Intelligent Capping: Why Your Mainframe Might Need a Capacity Roundabout, by Jeremy Hamilton on 03/11/2019

IDUG Events: Complete Guide to 2019 IDUG Db2 Events, by Laura Shiff on 03/07/2019

Is Your Mainframe Monitor Holding You Back? 5 Ways to Tell if your Solution is Falling Short An IBM Systems Media Webinar, by Stefanie Scott on 03/04/2019

Learn to Reduce and Optimize your Mainframe Software Costs at SHARE Phoenix, by Stephanie Grubbs on 02/28/2019

Meet BMC at SHARE Phoenix 2019, by Sara Happe on 02/26/2019

Don’t be Scared of IMS-Managed ACBs, by Robert Blackhall on 02/25/2019

BMCs Db2 Round Table 2018, by Phil Grainger on 02/07/2019

Upcoming Webinar: Closing Your Security Gap, by Stefanie Scott on 02/07/2019

Three Unintended Consequences of Mainframe Container Pricing, by Steven Solomon on 02/04/2019

Intelligent Automation is the Key to Your Digital Transformation – A BMC Webinar, by Phil Grainger on 02/04/2019

Quarterly Updates: Building Better Mainframe Products for Security, Systems, Data, and Cost Management – Q4 2018, by John McKenny on 01/28/2019

The ABCs of IMS-Managed ACBs, by Robert Blackhall on 01/18/2019

Mainframe Security: Debunking Myths and Facing Truths, by Stefanie Scott on 01/16/2019

Measure the Container Pricing Impact on Your MLC with BMC Cost Analyzer 3.0, by Steven Solomon on 12/18/2018

Bargains, Discounts, and Sales: Will IBM Mainframe Container Pricing Save You Money?, by Stephanie Grubbs on 12/12/2018

Java on the Mainframe: z/OS vs Linux, by Stephen Watts on 12/12/2018

For Mainframes, a Monitor is a Monitor is a Monitor – Or is it? – Part 4, by Jay Lipovich on 12/06/2018

Announcing Acquisition of CorreLog – Delivering Real-Time Mainframe Security Solutions, by John McKenny on 11/30/2018

Intelligent Automation: The Key to Db2 Transformation and Availability– An IBM Systems Media Webinar, by Ryan Smith on 11/30/2018

For Mainframes, a Monitor is a Monitor is a Monitor – Or is it? – Part 3, by Jay Lipovich on 11/28/2018

IDUG EMEA, Malta – A highly successful EMEA conference, by Phil Grainger on 11/13/2018

For Mainframes, a Monitor is a Monitor is a Monitor – Or is it? – Part 2, by Jay Lipovich on 11/13/2018

For Mainframes, a Monitor is a Monitor is a Monitor – Or is it? – Part 1, by Jay Lipovich on 10/31/2018

Tell Me More About Smart Tune and How It Can Help Me Save Db2 Costs!, by Jim Dee on 10/30/2018

Lock in Lower Mainframe Software Pricing! Three Tips to Getting the Most Out of IBM Pricing Models – An IBM Systems Media Webinar, by Stephanie Grubbs on 10/26/2018

Welcome to Malta!, by Ryan Smith on 10/23/2018

Why Mainframes are Key to Green IT & Environmentally Sustainable Computing, by Chrissy Kidd on 10/18/2018

SQL Performance Revisited, by Phil Grainger on 10/11/2018

Shaping the Future of Mainframe Management, by John McKenny on 10/04/2018

Modernizing the Mainframe for a Bright Future, by Bill Miller on 10/01/2018

How to spend up to 30% less on IBM MLC costs, by Tom Vogel on 09/28/2018

Survey says: The mainframe matters – now more than ever, by Stefanie Scott on 09/25/2018

Capacity Planning Steps to Ride the Mainframe Storm, by Jay Lipovich on 09/21/2018

Going Back to School with Db2, by Ryan Smith on 09/06/2018

A dynamic year of change for the Mainframe, by Anne Hoelscher on 09/06/2018

SQL Performance Down Under – Sheryl Larsen in Australia, by Ryan Smith on 09/05/2018

How Ready Are Mainframers for the Coming Perfect Storm?, by Jay Lipovich on 08/31/2018

Master the Wave of Data … for Competitive Advantage, by Sheryl Larsen on 08/29/2018

Mainframe Database Administration and DevOps, by Chad Reiber on 08/27/2018

Simplifying SQL Performance, by Phil Grainger on 08/17/2018

What would you build if you could exploit your IMS data?, by Tom Niermeyer on 08/17/2018

Announcing a New Strategic Partnership between BMC and CorreLog – Breaking the Mold for Mainframe Security, by BMC Software on 08/14/2018

Meet BMC at SHARE St. Louis, by Stefanie Scott on 08/02/2018

Managing Your Mainframe Perfect Storm, by Stefanie Scott on 08/02/2018

How You Might Mitigate Undesirable Container Pricing Consequences, by Jay Lipovich on 07/26/2018

Is Container Pricing the Answer to Mainframe Cost Containment?, by Jay Lipovich on 07/19/2018

Moving the Needle on Mainframe Innovation, by John McKenny on 07/11/2018

What is Transparent Data Encryption in Db2 and Why Do I Want It?, by Jim Dee on 07/11/2018

SQL Performance—Does It Have To Be So Difficult? SQL Performance Made Easy by BMC. – An IBM Systems Media Webinar, by Ryan Smith on 07/09/2018

Pervasive Encryption: Take advantage of powerful security with no disruption to your customers, by Bill Miller on 06/25/2018

Learn How to Manage the Perfect Storm of Mainframe Cost Management (BMC Webinar), by Tom Vogel on 05/31/2018

AIOps: It’s coming—are you ready?, by Tom Barry on 05/30/2018

Db2 11 – End of Service, by Phil Grainger on 05/30/2018

IMS Database Management Made Easy, by Kathy Klimpel on 05/21/2018

Give Your Mainframe a Voice! The 13th Annual BMC Mainframe Research Survey Is Open!, by Tom Vogel on 05/16/2018

Central Canada Db2 Users Group Turns 33: Annual Meeting June 4th and 5th, by Ryan Smith on 05/15/2018

IDUG in Philadelphia – BMC was there, by Phil Grainger on 05/14/2018

BMC Revs the Mainframe Innovation Engine, by John McKenny on 05/08/2018

GDPR Is Here!, by Phil Grainger on 05/03/2018

Can We Say “Agile” and “Db2 for IBM z/OS” in the Same Sentence?, by Jim Dee on 04/18/2018

Blue Skies Ahead For Clients Considering The Leap To Cloud On Z, by John McKenny on 04/02/2018

IDUG Hits the Big 3-0 in Philadelphia, by Phil Grainger on 03/26/2018

Customer Experience: The Incredible Shrinking Outage, by David Schipper on 03/16/2018

3 Secrets to Driving Mainframe Success in 2018, by Tom Vogel on 03/14/2018

Trusting Automation in Db2 – You Already do Everywhere Else, by Tom Barry on 03/12/2018

SHARE Sacramento Will Strengthen Mainframe Community, by Tom Vogel on 03/05/2018

Optimize your application performance with Partial Rebalances for Db2 data, by Anne Hoelscher on 03/05/2018

GDPR, A Price Worth Paying?, by Alan Warhurst on 02/20/2018

The Network Troika – Security Availability and Performance, by Bronna Shapiro on 02/12/2018

GDPR – Some data recovery implications (part 3), by Phil Grainger on 02/12/2018

AIOps – Improving IT Operations, by Bill Miller on 02/07/2018

7 Wonders of the World—7 Colors of the Rainbow—7 IBM Z Champions, by John McKenny on 02/06/2018

Three Ways to Slash the Cost of Managing Mainframe Networks from BMC – An IBM Systems Magazine Webinar, by Carolyn Henry on 02/06/2018

Good Enough Just Isn’t, by Bronna Shapiro on 02/05/2018

GDPR – Some data recovery implications (part 2), by Phil Grainger on 02/02/2018

A New Way to Shine a Light on IMS, by Duane Wente on 01/30/2018

GDPR – Some Data Recovery Implications, by Phil Grainger on 01/15/2018

The Global Economy Runs Fast – and IMS Continues To Manage It, by Tom Vogel on 01/09/2018

Overcoming your Db2 Utility Challenges with Next Generation Technology from BMC – An IBM Systems Magazine Webinar, by Carolyn Henry on 01/04/2018

Change Your Thinking, Change The Game – A Shift In Approaching The Mainframe, by Bill Miller on 12/15/2017

4 Reasons Why You Need Intelligent Capping, by Bronna Shapiro on 12/15/2017

Get your Recovery Needs Met for GDPR- An IBM Systems Magazine Webinar, by Carolyn Henry on 11/27/2017

Is the IBM Mainframe Really a Slow-Growth Market?, by Phil Grainger on 11/21/2017

BMC Accelerates Digital Experiences With Our NEW IBM z14 Mainframe!, by Jonathan Adams on 11/20/2017

Shedding Light on the Mainframe Skills Gap, by Bill Miller on 11/08/2017

The Mainframe Survey Tells Us About Who We Are, by Tom Vogel on 11/08/2017

5 Mainframe Myths Busted, by John McKenny on 11/01/2017

The Subsystem Service Model Brings Agility, Efficiency, and Costs Savings to the Mainframe, by Jeremy Hamilton on 10/18/2017

Is Digital Business Helping Your Customers and Killing Your Budget?, by Tom Vogel on 10/09/2017

The 3 P’s of GDPR, by Bill Miller on 10/06/2017

Transforming DB2 for the Demands of Digital Healthcare, by Mario Muscolo on 09/21/2017

4 Reasons You Need a Mainframe Cost Analyzer Solution, by Tom Vogel on 09/21/2017

6 Steps for Better Data Recovery Under GDPR, by Carolyn Henry on 09/15/2017

When History Repeats Itself – BMC and a History of Innovation with Db2 Utilities, by Chad Reiber on 09/13/2017

The Z14 – Innovation and Trust on the Mainframe, by Bill Miller on 09/08/2017

SQL Performance and the Land Down Under – Sheryl Larsen Tours Australia, by Carolyn Henry on 08/29/2017

Sharing Best Practice: IMS Availability During Change, by David Schipper on 08/29/2017

IBM just issued another MLC price increase. We have a mitigation plan. Do you?, by John McKenny on 08/24/2017

IBM’s zIIP for Mainframe Explained, by Jim Dee on 08/18/2017

The Path to Success is Innovation on the Modern Mainframe, by Jonathan Adams on 08/11/2017

From Antiquated to Automated in 45 Minutes – An IBM Sys Mag Webinar, by Carolyn Henry on 08/03/2017

Where’s the Ops in Dev Ops?, by Bill Miller on 08/01/2017

The Subsystem Service Model: SOA for Mainframe Environments, by Jeremy Hamilton on 07/27/2017

Mainframe Cost Control: Why It’s Time to Take a Fresh Look, by Paul Vallely on 07/19/2017

Mainframe Best Practice: Increase Availability with Conditional IMS Utility Processing, by Dave Schipper on 07/18/2017

When Is zIIP Offload Not What It Seems?, by Phil Grainger on 07/12/2017

Two Secrets to Success in Managing Mainframe MLC Costs, by Tom Vogel on 07/12/2017

Five Tips for Your Modern Mainframe, by Bronna Shapiro on 06/20/2017

IMS Still Rules the World – and Digital Business, by Tom Vogel on 06/19/2017

Why It’s Time to Re-think Mainframe Performance Management, by Paul Vallely on 06/16/2017

Understanding LOBs in DB2 and the Explosion of Unstructured Data, by Carolyn Henry on 06/16/2017

Accelerating Code Delivery on the Mainframe, by Paul Vallely on 05/23/2017

How Much Is a Picture Worth?, by Ken Chism on 05/19/2017

DB2 Shines in Canada – Central Canada DB2 Users Group June 5th & 6th, by Carolyn Henry on 05/19/2017

To Transform Your Mainframe, Transform Your Mainframe Sourcing, by Paul Vallely on 05/16/2017

Mainframe Sub-Capacity Monthly License Charges Is NOT Usage-Based Pricing, by Daniel Boyd on 04/12/2017

Discover a Dynamic Approach to Mainframe Systems Management, by Bronna Shapiro on 04/10/2017

Making Magic Happen with DB2 at IDUG Anaheim, CA Disneyland Hotel, by Carolyn Henry on 04/03/2017

Simple Complexity: Understanding MLC Cost Calculations Can Save You Money, by Tom Vogel on 03/23/2017

What Digital Change Means for the Mainframe, by Bronna Shapiro on 03/22/2017

Killer LOBs – Your Data Is In Danger, by Carolyn Henry on 03/08/2017

Mainframe Innovation on Display at SHARE in Silicon Valley, by Jonathan Adams on 02/28/2017

What are you waiting for? Join us in Lisbon for IDUG EMEA 2017, by Paul Oostvogels on 02/21/2017

BMC Mainframe Survey Insights #2: Perception is Reality, by John McKenny on 02/17/2017

Ode to the Mainframe – How do I love thee?, by Carolyn Henry on 02/14/2017

Calling All DB2 DBAs and Managers: Don’t Just Survive the Data Deluge – Thrive, by Carolyn Henry on 02/10/2017

Reorging DB2 – Mundane Housekeeping or a High Performance Move?”, by Phil Grainger on 01/24/2017

How companies are managing the mainframe with a new generation of professionals, by Tom Vogel on 01/20/2017

How to Bridge the Gap from Green Screen to Today – Ready, Set, GUI, by Carolyn Henry on 01/18/2017

What’s in a Workbench? A Webinar about DB2 You Won’t Want to Miss, by Carolyn Henry on 01/06/2017

What’s in your Digital Toolbox?, by Bronna Shapiro on 01/05/2017

Announcing BMC’s DB2 v12.1 for z Systems – A Leap Forward in Innovation, by John Barry on 12/14/2016

Your Mainframe Usage Should Not be kept a “SCRT”, by Daniel Boyd on 12/14/2016

BMC Mainframe Survey Insights #1: Mainframe Growth is Good News, and Here’s Why, by John McKenny on 12/12/2016

Subsystem Placement and the Ultimate Workout for the Mainframe, by Tom Vogel on 11/30/2016

In the World of Mainframe, Customers Come First, by Jonathan Adams on 11/30/2016

Capping challenged on your mainframe? Why BMC MainView customers have it easy, by Jay Lipovich on 11/14/2016

Transforming Data Management by the Numbers, by Carolyn Henry on 11/09/2016

Demystify Mainframe Monthly License Charge (MLC) Costs with a Structured Approach, by Tom Vogel on 11/07/2016

Five Myths of Mainframe Capping, by Jay Lipovich on 11/04/2016

5 Warning Signs that You Need to Transform Data Management on the Mainframe, by Carolyn Henry on 11/02/2016

New World, New Tools: Transforming DB2 Data Management, by Carolyn Henry on 11/02/2016

Why It’s Good to Grow your Mainframe – Key Insights from the 2016 Mainframe Survey, by Tom Vogel on 11/01/2016

Jiving with Java 4: Java™ is in the House and Playing Nice, by Jay Lipovich on 10/28/2016

Think the Mainframe’s Dying? We Don’t and We’re Investing in Innovation, by Carolyn Henry on 10/21/2016

Jiving with Java™ 3: Full Disclosure!, by Jay Lipovich on 10/03/2016

The Digital Business Transformation is Here – Ready or Not!, by Carolyn Henry on 09/27/2016

Creating a Clear Window into DB2 with BMC SQL Performance for DB2, by Armando Arranja on 09/27/2016

Shared Savings – The Single Best Way to Acquire Mainframe Software, by Tom Vogel on 09/27/2016

Jiving with Java 2: BFF Java and the Mainframe, by Jay Lipovich on 09/19/2016

Jiving with Java 1: IT Says Java on z is on the Rise, by Jay Lipovich on 09/06/2016

Mainframe MLC, Jobs/STCs, and Neapolitan Ice Cream – Part 3: Scoop and Serve, by Jeremy Hamilton on 09/02/2016

How Innovative is your Mainframe Vendor?, by John Barry on 08/30/2016

Understanding Mainframe MLC Software Pricing is No Easy Task, by David Schipper on 08/22/2016

DB2 10 end of support and what it means to you, by Phil Grainger on 08/08/2016

Value of the Mainframe – A Soccer Enthusiast’s Perspective, by Andrea Zenere on 08/03/2016

Can Your Mainframe Keep Up With Digital Business?, by John Barry on 07/29/2016

Mainframe MLC, Jobs/STCs, and Neapolitan Ice Cream – Part 2: What Drives Peak and Monthly Cost?, by Jeremy Hamilton on 07/21/2016

Is Your Organization a Digital Enterprise? Take the Test, by Jay Lipovich on 07/18/2016

Mainframe MLC, Jobs/STCs, and Neapolitan Ice Cream – Part 1: How to Choose?, by Jeremy Hamilton on 07/13/2016

The sky is the limit with a single system image to manage your mainframe environments, by Bronna Shapiro on 07/12/2016

Two Paths to a Better Mainframe, by John McKenny on 07/08/2016

Avoid Common Mistakes that Drive Up Mainframe MLC Costs, by Tom Vogel on 07/05/2016

DB2 Data Flood Emergency Planning 101, by John Barry on 06/24/2016

It’s Not Your Daddy’s DB2! – Part 6, by Craig Mullins on 06/22/2016

Mainframe Management Solution Adds Value for Leading Insurance Provider, by BMC Software on 06/16/2016

Don’t Get Burned: Why Summer is the Time for Mainframe Cost Analysis, by Tom Vogel on 06/13/2016

It’s Not Your Daddy’s DB2! – Part 5, by Craig Mullins on 06/09/2016

Baseball and the Art of MLC Cost Management, by Tom Vogel on 06/06/2016

Take Part in Forging Mainframe History, by Tom Vogel on 05/31/2016

When Java Meets Uber, by John McKenny on 05/26/2016

What is on Your Mainframe Wish List?, by Donald Pate on 05/23/2016

A Mainframe MLC Cost Management Maturity Model — 5 Steps to Reducing Costs, by Donald Pate on 05/20/2016

The Mainframe as a Maestro, by Tom Vogel on 05/13/2016

Recovery – Your Insurance Policy for Data Management, by John Barry on 05/11/2016

Java – The Oregano in your Mainframe Garden, by Jay Lipovich on 05/02/2016

It’s Not Your Daddy’s DB2! – Part 4, by Craig Mullins on 04/29/2016

Forrester: Mainframe MLC Cost Reduction is a Digital Economy Priority, by Tom Vogel on 04/20/2016

How to Find Your ‘Best Friend’ When it Comes to Mainframe MLC Savings, by Donald Pate on 04/19/2016

Is Your Mainframe Budget Getting Hounded by MLC?, by Austin Staats on 03/22/2016

Reducing Mainframe MLC Costs Doesn’t Have to be Taxing, by Alice Ma on 03/21/2016

The Perfect Diet for Your Mainframe in the Digital Economy and Beyond, by Tom Vogel on 03/17/2016

It’s Not Your Daddy’s DB2! – Part 3, by Craig Mullins on 03/16/2016

Where You Put IMS, CICS, and DB2 Can Reduce Mainframe Costs, by David Schipper on 03/11/2016

Is your Mainframe Monitor the Right Fit?, by Austin Staats on 03/10/2016

8 Ways to Prepare Your Mainframe to Manage Digital Engagement in 2016 Featuring Gartner, by John McKenny on 02/29/2016

It’s Not Your Daddy’s DB2! – Part 2, by Craig Mullins on 02/25/2016

Do you believe in “free puppies”?, by Donald Pate on 02/25/2016

The Race Is On. Get Your Mainframe Infrastructure Ready., by Alice Ma on 02/19/2016

Announcing the BMC MainView for Java® Environments Beta Program Expansion, by Brian Hunt on 02/11/2016

January Mainframe MLC Software Pricing Increase: Resolve to turn a Negative into a Positive, by John McKenny on 02/05/2016

DB2 Deep in the Heart of Texas!, by John Barry on 02/05/2016

What is the Rolling 4-Hour Average?, by Vatsal Raicha on 01/27/2016

Industry Focus: Finance, Insurance, and Retail Companies Manage Their Peak Seasons that Drive Peak Costs, by Austin Staats on 01/22/2016

It’s Not Your Daddy’s DB2! – Part 1, by Craig Mullins on 01/19/2016

Mainframe MLC Costs Just Rose Another 4% This Year — What’s Your Plan?, by Tom Vogel on 01/18/2016

Mainframe MIPS: An Introduction, by Stephen Watts on 01/08/2016

Think You Can Avoid the Digital Tsunami? Think Again, by John Barry on 01/05/2016

Retail Shopping Season Means Big Bang on Your Mainframe, by Tom Vogel on 12/14/2015

How BMC Customers Are Reducing Mainframe MLC Costs and Improving Cash Flow, by Tom Vogel on 12/02/2015

Gartner Report Discusses Need for Active Mainframe Cost Management, by Tom Vogel on 10/29/2015

6 Mainframe Management Strategies, by Tom Vogel on 10/28/2015

4 Reasons You Should Care About Your Mainframe, by Tom Vogel on 10/27/2015

IDC Sheds Light on the Mainframe Cost Optimization Reality, by Tom Vogel on 10/26/2015

Mainframe Cost Reduction 101, by Jay Lipovich on 10/12/2015

Think You’re Saving on Mainframe Licensing Costs? Think Again., by John McKenny on 09/29/2015

Mainframe Workload Capping: The Importance of “Importance”, by Paul Spicer on 09/15/2015

3 Wicked MLC Moves to Reduce Your Mainframe Costs, by Donald Pate on 09/11/2015

Mainframe MLC Cost Management: Infographic, by Tom Vogel on 09/08/2015

The Evolution of American Football and Mainframe IT, by William Miller on 09/08/2015

DB2 LOBs: Unstructured Data Management, by John Barry on 09/01/2015

What Will the Apple Watch Mean for Your IBM Mainframe?, by Jay Lipovich on 08/25/2015

Digital Data Management: Seize the Opportunity, by John Barry on 08/05/2015

Mainframe Optimization: Your Performance Monitor Counts, by Alice Ma on 07/27/2015

Mind the Gap: You Are the Solution to the Mainframe Skills Shortage, by Alice Ma on 07/20/2015

DB2 Data Management: The New Reality of the Digital Age, by John Barry on 07/10/2015

BMC and Compuware Solution Integration Changes the MLC Game, by Tom Vogel on 07/07/2015

The Digital Transformation: 21st Century DB2 Data Management, by John Barry on 05/01/2015

The $64,000 Question: Where Does Your Money Go in the Mainframe World?, by Tom Vogel on 04/21/2015

Data Management Best Practices: 6 Essentials for Your Mainframe Team, by Tom Vogel on 04/13/2015

A Partnership for Mainframe Cost Efficiency—and Customer Success, by Jay Lipovich on 02/17/2015

DB2 10 for z/OS and REBIND, by Jonathan Adams on 04/14/2011

DB2 Buffer Pool Tuning: How do you know if your DB2 buffer pools are tuned?, by Jonathan Adams on 01/18/2011

Configuring DB2 for z/OS buffer pools, by Jonathan Adams on 01/11/2011

DB2 for z/OS buffer pools – the basics, by Jonathan Adams on 01/05/2011


IT Operations Blog


IDC System and Service Management Market Report, by Bill Talbot on 08/23/2019

How to Use Automation in Event Remediation, by Karanbir Wadhwa on 08/21/2019

Tracing vs Logging vs Monitoring: What’s the Difference?, by Chrissy Kidd on 03/07/2019

Gartner 2018 Market Guide for IT Process Automation, by Monica Brink on 02/07/2019

Leading the Millennials, by Nilesh Hejib on 01/14/2019

3 Considerations When Changing IT Operations Products, by Robin Reddick on 11/28/2018

IT Process Automation: essential for modern IT Operations, by Monica Brink on 11/02/2018

5 Tips for Embedding Metadata into IT Operations, by Chrissy Kidd on 10/12/2018

What are Service Level Objectives? SLOs Explained, by Muhammad Raza on 09/27/2018

What is an IT Vendor Management Office (VMO)?, by Stephen Watts on 09/26/2018

Top DBA Shell Scripts for Monitoring the Database, by Daniel Liu on 09/17/2018

What is Software-Defined IT Operations? SDITO Explained, by Muhammad Raza on 07/18/2018

3 Critical End User Experience Metrics for Application Performance, by Stephen Watts on 07/03/2018

BMC’s TrueSight Capacity Optimization Reviews & Ratings: The Ultimate Roundup, by Stephen Watts on 06/29/2018

Significance of Change Management, by Aaditya Desai on 03/28/2018

Applying Patches for Meltdown/Spectre Vulnerabilities, by Cheng Dong Zhao on 03/16/2018

Using Redundancy to Remove Risk from IT Ops, by Joe Hertvik on 03/01/2018

Concerns and Challenges of IT Leaders Considering AIOps Platforms, by Seth Paskin on 01/11/2018

AWS re:Invent 2017: Global Enterprises Take Center Stage, by Patrick Campbell on 12/21/2017

When Delivering Medical Technology Products, Delay is Not an Option, by Patrick McDonagh on 12/04/2017

AIOps Leverages Natural Language Processing for Service Tickets, by Seth Paskin on 11/30/2017

Why AIOps Needs Big Data and What That Means for You, by Seth Paskin on 11/16/2017

What AIOps Products and Vendors Should You be Looking at?, by Joe Hertvik on 10/25/2017

Announcing TrueSight 11, by Shayne Higdon on 10/12/2017

Load Testing, Performance Testing and Stress Testing Explained, by Stephen Watts on 09/19/2017

Digital Experience Monitoring Elevates IT Operations, by Patrick Campbell on 08/24/2017

IT Alerts: From Operational Trenches to AIOps, by Patrick Campbell on 08/16/2017

DevOps vs Agile: What’s the Difference and How Are They Related?, by Stephen Watts on 08/10/2017

Real User Monitoring vs Synthetic Monitoring: What’s The Difference?, by Stephen Watts on 08/07/2017

What is Synthetic Transaction Monitoring and How Does It Benefit ITOps?, by Patrick Campbell on 08/01/2017

Considerations for Monitoring Cloud-Hosted Apps and Infrastructure, by Patrick Campbell on 07/26/2017

IT Infrastructure Capacity: Optimizing for Digital Maturity, by Patrick Campbell on 07/19/2017

Multi-Cloud Best Practices: How IT Ops Can Champion, by Patrick Campbell on 07/13/2017

Docker Monitoring: How to Monitor Containers and Microservices, by Stephen Watts on 07/07/2017

Event Triage and Remediation Made Easy – Just ask Jerry., by Shawn Jaques on 07/04/2017

Reduce MTTR: Machine Learning to the Rescue, by Patrick Campbell on 06/28/2017

Bringing Modern Capacity Management to the World’s Oldest Bank, by Franco Ganda on 06/08/2017

Infrastructure Monitoring vs Management: What’s The Difference, by Joe Roush on 05/17/2017

What Is IT Infrastructure and What Are Its Components?, by Joe Roush on 05/02/2017

Microservices Architecture: An Introduction to Microservices, by Stephen Watts on 04/26/2017

IT Infrastructure Manager Roles and Responsibilities, by Joe Roush on 04/24/2017

IT and the End User: The Tortoise and the Hare of Business Applications, by Bhupinder Mahi on 03/23/2017

Why Application-Centric Infrastructure Requires A Different Approach to APM, by Joe Hertvik on 03/16/2017

4 Use Cases to Automate the Gap with Service Process Orchestration, by Shawn Jaques on 03/14/2017

Cloud Computing Assumptions for I&O Leaders Debunked, by Grace Moceri on 03/08/2017

How To Build Better Virtualization Strategies, by BMC Software on 01/21/2017

Self-Service IT Thrives in the Clouds, by Patrick Campbell on 01/19/2017

High-tech Real-Time Monitoring Helps Snap Kitchen Keep Stores Stocked with Tasty, Nutritious Meals, by David Palmer on 01/11/2017

The Benefits of Consolidating Monitoring in a Multiclient, Multitenant Outsourced Environment, by Sean OBrien on 12/13/2016

With TrueSight Operations Management poor Lync/Skype performance will be history, by BMC Software on 11/08/2016

Leverage Nagios plugins in BMC TrueSight Operations Management, by BMC Software on 11/08/2016

Line of Business IT Projects Drive the Need for Strategic Storage Monitoring, by Kristin Baskett on 09/14/2016

The Importance of DCIM as a Foundation for Effective SDDC, by Robert Neave on 08/26/2016

The Business Case for TLS 1.2 for Monitoring Data Transactions, by Kristin Baskett on 08/04/2016

Application Performance Management Best Practices for Launching Critical Apps, by Erin Avery on 07/07/2016

TrueSight Operations Management: Monitoring the Digital Enterprise, by Shayne Higdon on 06/07/2016

TrueSight Intelligence: Big Data Analytics For IT, by Shayne Higdon on 04/26/2016

Seeing Beyond a “Single Pane of Glass” for Modern, Industrial IT, by Patrick Campbell on 03/23/2016

User Empowerment: Accelerating Innovation Without Jeopardizing Quality, by Chris Bingham on 10/20/2015

Digital Services: How Important Is the Need for Speed?, by Robin Reddick on 09/17/2015

Tech Short: Real-time Monitoring and Visibility into Application Response Time, by BMC Software on 09/10/2015

SaaS Monitoring Benefits for DevOps, Web-Scale IT, and Bimodal Initiatives, by Patrick Campbell on 09/10/2015

Venturing into SaaS-based Infrastructure Monitoring with TrueSight Pulse, by Bill Berutti on 09/09/2015

Digital Service Analytics: The Key to Unlock IT’s Potential in the Digital Era, by Bill Berutti on 09/08/2015

Capacity Planning: A Digital Balancing Act, by Bill Berutti on 08/14/2015

Virtualization Management Strategies & Benefits, by Patrick Campbell on 08/08/2015

What Happens When Big Data Becomes Bad Data?, by Patrick Campbell on 07/16/2015

BMC Patrol & ProactiveNet Performance Management (BPPM), by BMC Software on 07/14/2015

IT Operations Analytics and the Power of Proactive Log Analysis, by Patrick Campbell on 06/17/2015

Proactive End-User Experience Management: The ‘One to Many’ Approach, by Nandu Mahadevan on 06/15/2015

How to Unlock Enterprise IT Gridlock, by Charles Betz on 05/11/2015

Customer Experience is a Top Business Priority for IT Operations, by Bill Berutti on 04/28/2015

IT Silos: Why They’re a Bad Way to Organize IT, by Ethan Banks on 04/23/2015

IT Operations Best Practices, by Shayne Higdon on 04/21/2015

How to Succeed With Service Impact Modelling, by Michael Hansen on 04/08/2015

The Need for Intelligent Compliance, by Peter Chargin on 03/17/2015


DevOps Blog


The Dummies Guide to Accelerating DevOps Delivery Cycles is a Smart Read, by Gabe Geller on 08/12/2019

Using Spinnaker with Kubernetes for Continuous Delivery, by Toye Idowu on 07/19/2019

Container Management Platforms: Which Are Most Popular?, by Stephen Watts on 07/05/2019

Introduction to Spinnaker, by Toye Idowu on 06/28/2019

Is Continuous Integration to Continuous Deployment a Progression – or Not?, by Stephen Watts on 06/27/2019

DevOps Culture: What It Means, Why It Matters, by Muhammad Raza on 06/26/2019

DevOps Trends for 2019 and Beyond, by Laura Shiff on 05/31/2019

Differences Between Continuous Integration (CI), Delivery (CD), and Deployment, by Muhammad Raza on 05/10/2019

DevOps Dirty Little Secret: Success Depends Completely on Getting Ops Right, by Joe Goldberg on 05/02/2019

DevOps Salary Trends, by Stephen Watts on 05/01/2019

DevOps Metrics and KPIs, by Stephen Watts on 04/29/2019

Introduction to AWS Spot Instances, by Muhammad Raza on 04/29/2019

Introduction to Kubernetes Helm, by Toye Idowu on 04/23/2019

What is FinDevOps?, by Chrissy Kidd on 04/23/2019

DevOps Interview Questions, by Stephen Watts on 04/22/2019

The Role of Virtualization in DevOps, by Stephen Watts on 04/17/2019

Kubernetes Custom Resource Definitions: CRD’s Explained, by Toye Idowu on 04/16/2019

DevOps Advice for Small, Medium, & Large Organizations, by Muhammad Raza on 04/15/2019

The Role of Cloud in DevOps, by Stephen Watts on 04/15/2019

DevOps Values and Principles, by Stephen Watts on 04/12/2019

The Role of Agile in DevOps, by Stephen Watts on 04/10/2019

The Role of Microservices in DevOps, by Stephen Watts on 04/08/2019

What is DevOps? A Basic Introduction, by Stephen Watts on 04/05/2019

Getting Started with Containers and Microservices for Enterprise Leaders, by Chrissy Kidd on 04/05/2019

What is a DevOps Toolchain?, by Stephen Watts on 04/03/2019

What to look for on a DevOps Resume, by Chrissy Kidd on 04/03/2019

A Brief History of DevOps, by Stephen Watts on 03/29/2019

DevOps Job Titles, Roles, & Responsibilities, by Stephen Watts on 03/27/2019

What is Continuous Testing?, by Stephen Watts on 03/26/2019

PostgreSQL on Kubernetes: How to run a stateful legacy app on a stateless microservice, by Toye Idowu on 03/26/2019

What is DevSecOps? The Role of Security in DevOps Architecture, by Stephen Watts on 03/25/2019

What is a Container Pipeline?, by Stephen Watts on 03/24/2019

Managing Containers and Code for DevOps, by Stephen Watts on 03/22/2019

Testing in DevOps: Introduction and Best Practices, by Stephen Watts on 03/21/2019

Source and Version Control in DevOps, by Stephen Watts on 03/18/2019

Orchestration in SDLC for DevOps, by Stephen Watts on 03/15/2019

6 Must-Read DevOps Books, by Muhammad Raza on 03/12/2019

How Containers Fit in a DevOps Delivery Pipeline, by Stephen Watts on 03/11/2019

Configuration Management in DevOps, by Stephen Watts on 03/08/2019

Introduction to DevOps Architecture, by Stephen Watts on 03/06/2019

Release Management in DevOps, by Stephen Watts on 03/04/2019

Application Performance Management in DevOps, by Stephen Watts on 02/28/2019

What is CI/CD? Intro to Continuous Integration and Continuous Delivery, by Muhammad Raza on 02/27/2019

The Twelve-Factor App Methodology Explained, by Toye Idowu on 02/21/2019

Introduction to Kubernetes Ingress, by Toye Idowu on 02/19/2019

Introduction to Kubernetes ConfigMap, by Toye Idowu on 01/31/2019

How eBay is Reinventing Their IT with Kubernetes & Replatforming Program, by Chrissy Kidd on 01/28/2019

Tips for DevOps Organization Structure, by Stephen Watts on 01/25/2019

FaaS vs Serverless: What’s the Difference?, by Chrissy Kidd on 01/24/2019

What is Workflow Orchestration? Workflow Orchestration Explained, by Stephen Watts on 01/23/2019

DevOps Influencers: 11 DevOps Experts to Follow on Twitter, by Muhammad Raza on 01/18/2019

Introduction to Kubernetes Secrets, by Toye Idowu on 01/17/2019

The Role of Automation in DevOps, by Muhammad Raza on 01/15/2019

What is a Kubernetes DaemonSet? K8s DaemonSet Explained, by Toye Idowu on 01/14/2019

Introduction to Kubernetes Networking, by Toye Idowu on 01/09/2019

Top 18 DevOps Conferences of 2019, by Stephen Watts on 01/09/2019

Kubernetes ReplicaSets: A Brief Introduction, by Toye Idowu on 01/09/2019

The State of DevOps 2019: A Roundup of “State of DevOps” Reports, by Stephen Watts on 01/04/2019

Modern Batch: Managing the Madness?, by Joe Goldberg on 12/27/2018

Modern Batch Processing: A Thing of the Past or Essential Discipline?, by Joe Goldberg on 12/27/2018

Modern Batch: The Ops in DevOps fully evolved – “Jobs-as-Code!”, by Joe Goldberg on 12/27/2018

Modern Batch. To Batch or Not to Batch? There’s no question!, by Joe Goldberg on 12/27/2018

Regression Testing: A Beginner’s Guide, by Stephen Watts on 12/20/2018

What is Infrastructure as Code? IaC Explained, by Merron Dan on 12/17/2018

The Death (or not) of Microservices, by Chrissy Kidd on 12/14/2018

Kubernetes Services: A Beginner’s Guide, by Toye Idowu on 12/14/2018

Kubernetes Basics Tutorial: A Hands-On Intro for Getting Started, by Merron Dan on 12/13/2018

What is a Kubernetes Pod? Kubernetes Pods Explained, by Toye Idowu on 12/11/2018

What is a Kubernetes Deployment? Deployment in K8S Explained, by Toye Idowu on 12/07/2018

How to Run Self Hosted Azure DevOps Build/Release Agents, by Merron Dan on 12/07/2018

Azure DevOps: A Beginner’s Guide, by Merron Dan on 12/05/2018

What is Kubernetes (k8s)? Introduction, Glossary, and Definitions for Kubernetes, by Toye Idowu on 12/04/2018

Accelerating Agile Delivery with ITSM Integration, by Scott Davis on 11/29/2018

What is a Pipeline in Software Engineering? Intro to Deployment, CI, & CD Pipelines, by Merron Dan on 11/27/2018

How to simplify complex enterprise workflows in the DevOps world, by Iulian Ursache on 08/21/2018

Reliability vs Availability: What’s the Difference?, by Muhammad Raza on 08/02/2018

How Malwarebytes uses big data and DevOps to keep millions of computers protected around the world, by Darren Chinen on 06/26/2018

Why Collaboration and Automation are Key to DevOps, by Criss Scruggs on 06/25/2018

Jobs-as-Code: The Power of Shifting Left, by Tina Sturgis on 04/24/2018

10 Things to Consider When Considering DevOps and Containers, by Tina Sturgis on 03/13/2018

How PayPal Supercharges App Development with DevOps and Control-M, by Tina Sturgis on 02/27/2018

What is DevSecOps? DevSecOps Explained, by Rick Bosworth on 02/26/2018

DevOps is Here to Stay… Here’s Why, by Tina Sturgis on 01/30/2018

DevOps in the Cloud, by Joe Goldberg on 12/21/2017

DevOps Engineer Roles and Responsibilities, by Stephen Watts on 12/11/2017

Load Testing, Performance Testing and Stress Testing Explained, by Stephen Watts on 09/19/2017

4 Essential Takeaways from the 2017 State of DevOps Report, by Tina Sturgis on 08/31/2017

The Truth About Continuous Delivery and Automation, by Joe Goldberg on 08/23/2017

What is Infrastructure as Code? IaC Explained, by Stephen Watts on 08/18/2017

What is “Shift Left”? Shift Left Testing Explained, by Stephen Watts on 07/31/2017

Top 10 Tips to Implementing Continuous Delivery, by Mark Stocker on 07/28/2017

Leading Minds Weigh in on Flipping the Switch to Continuous Delivery, by Tina Sturgis on 06/29/2017

Microservices vs SOA: How Are They Different?, by Stephen Watts on 06/14/2017

Continuous Delivery vs Deployment vs Integration: What’s the Difference?, by Stephen Watts on 06/12/2017

How to Measure the Value of Your DevOps Organization, by Tina Sturgis on 06/05/2017

What is SOA? Service-Oriented Architecture Explained, by Stephen Watts on 05/31/2017

ITOps, DevOps, and NoOps Explained, by Stephen Watts on 05/31/2017

Digital Business Automation, DevOps, and 20/20 Vision, by Tina Sturgis on 05/09/2017

Pizza and Best Practices for Agile and DevOps Adoption, by Tina Sturgis on 03/23/2017

Lose the Ball and Chain on Your Software Development with Jobs-as-Code, by Tina Sturgis on 02/17/2017

Five Best Practices for Building Security as Code into a Continuous Delivery Pipeline, by Ajoy Kumar on 08/24/2016

Infrastructure and How “Everything as Code” changes everything, by Ajoy Kumar on 08/17/2016

9 Steps for Building Pipelines for Continuous Delivery and Deployment, by Ajoy Kumar on 08/10/2016

Getting Started with Cloud Native Applications, by Ajoy Kumar on 08/03/2016

Application Performance Management Best Practices for Launching Critical Apps, by Erin Avery on 07/07/2016

A Look at Trends in DevOps, Continuous Delivery, and the Cloud, by Shawn Jaques on 07/01/2016

DevOps Best Practices for Enterprise Architecture, by Nitin Maini on 04/27/2016

Docker Production Deployment Security Considerations, by Yogesh Dengle on 02/24/2016

Cloud Lifecycle Management: How Fast Can You Cycle?, by Bill Platt on 10/29/2015

The Operations Impact of Bimodal IT, by Ajoy Kumar on 10/27/2015

How to Unlock Enterprise IT Gridlock, by Charles Betz on 05/11/2015


Multi-Cloud Blog


Best Practices for Cloud Ops Success, by Rick Bosworth on 08/01/2019

IDC Ranks BMC Software in the Top 5 for Cloud System and Service Management Software 2018 Market Share, by Saar Shwartz on 07/08/2019

Getting Started With a Multi-Cloud Strategy, by Stephen Watts on 06/21/2019

The Cloud: Here, there and everywhere, by Alon Lebenthal on 06/19/2019

Dispelling Common Cloud Myths with Microsoft’s Steve Bohlen, by Allison Cramer on 06/19/2019

Managing Large-scale Cloud Migrations in Government Agencies: 6 Keys to Success, by Robin Reddick on 06/18/2019

SaaS vs PaaS vs IaaS: What’s The Difference and How To Choose, by Stephen Watts on 06/15/2019

What is CloudOps?, by Rick Bosworth on 06/13/2019

Key Facets of a Smart Cloud Migration Strategy, by Allison Cramer on 06/05/2019

The Role of Predictive Analytics in Cloud Operations, by Muhammad Raza on 05/15/2019

Moving from Cloud First to Cloud Smart, by Robin Reddick on 05/10/2019

SaaS Growth Trends in 2019, by Muhammad Raza on 05/09/2019

From cloud-first to cloud-smart: How enterprises are getting smarter about their AWS cloud adoption, by Robin Reddick on 04/09/2019

Advantages of Cloud Computing: 5 Benefits, by Muhammad Raza on 04/09/2019

Why Capacity Management Is Essential to Controlling Cloud Costs, by Robin Reddick on 04/08/2019

Disaster Recovery for the Cloud, by Muhammad Raza on 04/08/2019

How the USDA Takes a Pragmatic, Cloud Smart Approach to Public Cloud, by Allison Cramer on 04/03/2019

What is a Cloud Outage? Cloud Outages Explained, by Muhammad Raza on 04/02/2019

Complete Guide to Google Cloud Next 2019, by Laura Shiff on 03/06/2019

An Introduction to AWS Route 53, by Muhammad Raza on 02/26/2019

Test Drive Self-Driving Remediation, by Sushan Bhattacharjee on 02/25/2019

How Multi-Cloud Can Enable Cost Savings, by Chrissy Kidd on 02/22/2019

What is AWS Elastic Load Balancing?, by Muhammad Raza on 02/18/2019

What is AWS Elastic Block Store (EBS)?, by Muhammad Raza on 02/15/2019

Misconfigured Elasticsearch Server Exposes GB of Customer Data, by Rick Bosworth on 02/06/2019

How and Why Cloud Customers Must Protect their Data, by Muhammad Raza on 12/26/2018

What’s in a Cloud Strategy? Cloud Strategy Elements for Success, by Bhupinder Mahi on 12/11/2018

How to Reduce Risks of Shadow IT by Applying Governance to Public Clouds, by Laura Shiff on 12/03/2018

Containers in the Multi-Cloud, by Laura Shiff on 10/24/2018

Databases on AWS: How Cloud Databases Fit in a Multi-Cloud World, by Chrissy Kidd on 10/01/2018

Serverless vs PaaS: Is Serverless the New PaaS?, by Stephen Watts on 09/25/2018

Public Cloud vs Private Cloud vs Hybrid Cloud: What’s The Difference?, by Muhammad Raza on 09/12/2018

What are the Hidden Costs of Cloud Adoption?, by Muhammad Raza on 09/07/2018

Gartner Magic Quadrant for Cloud Infrastructure as a Service 2018, by Laura Shiff on 09/05/2018

10 Best Practices for Cloud Adoption, by Robin Reddick on 08/21/2018

Containers vs Virtual Machines: What’s The Difference?, by Muhammad Raza on 08/07/2018

What is Hyper-Converged Infrastructure?, by Muhammad Raza on 07/30/2018

What is Data Fabric? Data Fabric Explained, by Muhammad Raza on 07/26/2018

Introduction to AWS Reserved Instances, by Muhammad Raza on 07/20/2018

AWS ECS vs EKS: Selecting the Best Platform for Your Workload, by Chad Robinson on 07/19/2018

What is a Hyperscale Data Center?, by Chrissy Kidd on 07/11/2018

AWS Regions and Availability Zones: An Introduction, by Muhammad Raza on 07/10/2018

What’s The Difference Between Single Tenant and Multi-Tenant:?, by Stephen Watts on 06/19/2018

Public Cloud Growth Trends and the Future Outlook, by Muhammad Raza on 06/18/2018

Why Multi-Cloud Management Solutions Are Critical to Digital Transformation, by Stephen Watts on 06/14/2018

Why Application Monitoring Is Critical to Multi-Cloud Success, by Stephen Watts on 06/13/2018

Cloud Cost Optimization Strategies and Tools: How to Reduce Your Cloud Costs, by Robin Reddick on 06/12/2018

AWS Management Tools: What’s Available and How To Choose, by Stephen Watts on 06/07/2018

AWS vs Azure vs GCP: Complete Guide to Cloud Platforms for the Enterprise, by Stephen Watts on 06/05/2018

Change Management in AWS Hybrid Environment, by Muhammad Raza on 06/04/2018

AWS Serverless Applications: The Beginner’s Guide, by Stephen Watts on 05/24/2018

How Data Center Jobs Are Changing in the Age of the Cloud, by Joe Hertvik on 05/14/2018

Amazon Machine Learning and Analytics Tools, by Walker Rowe on 03/02/2018

Accelerate Cloud Migration Success with Portfolio Discovery, by Antonio Vargas on 02/21/2018

Getting Started with Governance and Compliance for AWS, by Stephen Watts on 01/19/2018

IT Leaders Highlight Their Key Multi-Cloud Challenges in New BMC Survey, by BMC Software on 01/17/2018

7 Key Requirements for Multi-Cloud Discovery, by Antonio Vargas on 01/17/2018

What Is A Software Defined Data Center?, by Stephen Watts on 12/28/2017

Hybrid Cloud vs. Multi-Cloud: What’s the Difference?, by Joy Su on 12/21/2017

3 Essential Steps for Migrating to AWS or Azure Public Cloud, by Robin Reddick on 12/14/2017

Hackers Have Gone Into Uber Drive: How You Can Protect Yourself, by Roger Hellman on 12/04/2017

Multi-Clouds Are Trending: Why You Should Care, by Ofir Nachmani on 10/26/2017

Cloud Compliance Explained: 4 Keys for Success, by Stephen Watts on 10/20/2017

Top 5 Capabilities of Multi-Cloud Discovery, by Raphael Chauvel on 10/04/2017

Truth or Myth: 5 Cloud Computing Claims Put to the Test, by Raphael Chauvel on 09/27/2017

Multi-Cloud Defined: What Is Multi-Cloud, Exactly?, by Antonio Vargas on 09/12/2017

Cloud Service Brokerages: How CSB’s Fit in a Multi-Cloud World, by Stephen Watts on 08/21/2017

Cloud Governance vs Cloud Management: What’s the Difference?, by Stephen Watts on 08/18/2017

Converged vs Hyper-Converged Infrastructure: What’s The Difference?, by Stephen Watts on 08/01/2017

ITOps, DevOps, and NoOps Explained, by Stephen Watts on 05/31/2017

Vulnerability Remediation – to the Cloud and Beyond!, by Allison Cramer on 05/03/2017

Vulnerability Management in 2017: Knowing Is Still Only Half the Battle, by David Cramer on 05/03/2017

What the New Multi-Cloud World Means for IT, by Chris Sutter on 04/21/2017

The Benefits of Consolidating Monitoring in a Multiclient, Multitenant Outsourced Environment, by Sean OBrien on 12/13/2016

Effective Cloud Management with CloudOps, by Sunil Seth on 12/13/2016

Cloud Security Trends to Watch in 2017, by Shawn Jaques on 12/09/2016

Data Center Automation Explained Simply, by Joe Hertvik on 11/21/2016

Four Essential Tips for Cloud Security, by Shawn Jaques on 11/11/2016

Bringing the Private Cloud to the Public Sector, by Wout van Wijngaarden on 09/20/2016

Five Best Practices for Building Security as Code into a Continuous Delivery Pipeline, by Ajoy Kumar on 08/24/2016

Infrastructure and How “Everything as Code” changes everything, by Ajoy Kumar on 08/17/2016

9 Steps for Building Pipelines for Continuous Delivery and Deployment, by Ajoy Kumar on 08/10/2016

Getting Started with Cloud Native Applications, by Ajoy Kumar on 08/03/2016

A Look at Trends in DevOps, Continuous Delivery, and the Cloud, by Shawn Jaques on 07/01/2016

Why Bringing in the Pros Delivers Greater Value than DIY When It Comes to Upgrades, by Brian Tong on 05/10/2016

DevOps Best Practices for Enterprise Architecture, by Nitin Maini on 04/27/2016

Docker Production Deployment Security Considerations, by Yogesh Dengle on 02/24/2016

Docker Management Tips, by David Cramer on 02/04/2016

SOA Security Best Practices, by BMC Software on 01/27/2016

Can you Solo in Cloud?, by Brian Emerson on 01/19/2016

Reduce IT Vulnerabilities by Bridging the SecOps Gap, by David Cramer on 11/30/2015

Is OpenStack a Cloud Management Platform?, by Shawn Jaques on 11/13/2015

Cloud Lifecycle Management: How Fast Can You Cycle?, by Bill Platt on 10/29/2015

Hybrid Cloud Management Tools: How to Choose, by Shawn Jaques on 10/13/2015

How To Introduce Docker Containers in Enterprise, by Ajoy Kumar on 10/08/2015

Cloud Outages: 6 Things You Need to Know, by Monica Brink on 05/15/2015

3 Fundamental Requirements for Cloud Management Platforms, by Chris Stauber on 05/06/2015

Docker 101: An Introduction, by Charles Betz on 04/17/2015

Cloud Governance Best Practices, by Monica Brink on 04/01/2015

IT Automation Best Practices in Action, by Mary Cauwels on 03/10/2015

Morningstar’s Cloud Transforms the Business, by Peter Chargin on 02/17/2015

Advantages of a Well-Managed Microsoft Azure Strategy, by Andy Spiers on 10/09/2014

Get ready for your next-generation cloud: lessons learned from first-generation private clouds, by Herb Van Hook on 08/08/2014

CLM 4 and Microsoft Azure, by Monica Brink on 06/25/2014

Homogeneous vs. Heterogeneous Clouds: Pros, Cons, and Differences, by BMC Software on 10/16/2012


The BMC Beat Blog


What is a Managed Service? Managed Services Explained, by Tarun Kumar on 07/26/2018

Service Before Self, by Rohit Singla on 05/08/2018

Strategically Growing BMC License usage collection utility, by Gomati Mahabal on 04/26/2018

BMC’s Predictions for 2018, by BMC Software on 12/27/2017

2018 Predictions & Opportunities for the VAR Channel, by Sanjay Gupta on 12/20/2017

Staying the Course: Connecting the Dots Between Change Vision and Future Mode of Operations, by Mark Gradwell on 12/14/2017

Setting Your Cloud Path: A Journey to Multi-Cloud and Beyond, by Bhupinder Mahi on 10/12/2017

Asset Management Has Moved Beyond the “Bean Counting”, by Bhupinder Mahi on 09/05/2017

Will My Team Be Ready? Assessing and Addressing Operational Needs for A Successful IT Launch, by Tom Baudry on 08/17/2017

CIO Journey – Moving IT from Cost Avoidance to Service Advancement, by Bhupinder Mahi on 04/20/2017

IT and the End User: The Tortoise and the Hare of Business Applications, by Bhupinder Mahi on 03/23/2017

How do I Accelerate Getting Value Out of My Solution?, by Dirk Braune on 02/23/2017

No Man is an Island in IT, by Jon Rendle on 12/19/2016

Finally, I Can See Reality – Making Good CIOs Great, by Bhupinder Mahi on 12/14/2016

Is Your Education Ready for Digital Transformation?, by Dirk Braune on 11/29/2016

Building Security At The Speed Of Business, by PSFK on 09/09/2016

How Rapid Application Innovation Creates Long-Lasting Impact For Your Business, by PSFK on 09/09/2016

New Tools Are Enabling Employees To Be Productive From Anywhere, by PSFK on 09/09/2016

How Big Data Can Provide Insights That Drive Businesses Forward, by PSFK on 09/09/2016

Hand Off Your “Car Keys” to BMC to Accelerate Digital Success, by Imran Khan on 07/15/2016

BMC Delivers what DevOps Teams Desire and CIO’s Require for Big Data, by Criss Scruggs on 06/27/2016

BMC’s Control-M Named Value Leader by 2016 EMA Radar Report, by Jay Blinderman on 06/23/2016

A New Services Approach for Your Digital Enterprise Journey, by David Gai on 05/26/2016

BMC’s Monika Fahlbusch Recognized as a 2016 Woman of Influence in Silicon Valley, by BMC Software on 04/14/2016

User Empowerment: Accelerating Innovation Without Jeopardizing Quality, by Chris Bingham on 10/20/2015

Transforming a Telco with Digital Services, by Peter Yates on 10/15/2015

Bimodal IT Strategy & Best Practices, by Rodney McKinney on 10/07/2015

Empowering the Family with Digital Services, by Ed Kraft on 09/24/2015

Getting Things Right on the Front & Back Ends of IT Service Management Architecture, by Douglas Tanner on 09/10/2015

The Evolution of American Football and Mainframe IT, by William Miller on 09/08/2015

Sandwiches Go Digital, by Jim Caterbone on 09/02/2015

Harnessing the Power of the Digital Services River, by Mark Easton on 08/26/2015

Digital Enterprise Management – A New Paradigm, by Saar Shwartz on 08/17/2015

Capacity Planning: A Digital Balancing Act, by Bill Berutti on 08/14/2015

How Server Automation is Fueling Breakthroughs for the State of Michigan, by Mary Cauwels on 07/09/2015

Proactive End-User Experience Management: The ‘One to Many’ Approach, by Nandu Mahadevan on 06/15/2015

Digital Service Management: A New Vision for ITSM, by Robin Purohit on 05/20/2015

How to Unlock Enterprise IT Gridlock, by Charles Betz on 05/11/2015

3 Fundamental Requirements for Cloud Management Platforms, by Chris Stauber on 05/06/2015

Customer Experience is a Top Business Priority for IT Operations, by Bill Berutti on 04/28/2015

IT Silos: Why They’re a Bad Way to Organize IT, by Ethan Banks on 04/23/2015

IT Operations Best Practices, by Shayne Higdon on 04/21/2015

IT Consumerization Grows Up, by Herb Van Hook on 09/03/2014

The BMC Vision for IT Service Management (ITSM): Deliver What the People Want, by Robin Purohit on 08/19/2014


The Business of IT Blog


Introduction to Zachman Framework, by Stephen Watts on 08/23/2019

5 Questions to Assess Teamwork Within IT, by Jason Meserve on 08/22/2019

3 Steps to Aligning IT Goals with Business Goals, by Jason Meserve on 08/15/2019

SLA vs KPI: What’s the difference?, by Muhammad Raza on 08/14/2019

6 Ways to Improve IT / Business Collaboration, by Jason Meserve on 08/08/2019

Must-Read Emotional Intelligence Books for CIOs and IT Leaders, by Laura Shiff on 08/05/2019

CIO vs CTO: What’s the Difference?, by Chrissy Kidd on 08/01/2019

BMC’s Cloud Approach Combines Private and Public Cloud to Maximize Value, by Allison Cramer on 07/29/2019

How BMC Transformed to Better Run and Reinvent the Business, by Allison Cramer on 07/25/2019

12 Hilarious IT Memes, by Muhammad Raza on 07/17/2019

My Passion for Riding Applied to Business, by Saar Shwartz on 07/15/2019

The IT Skill Gap Explained, by Stephen Watts on 07/15/2019

Whatever happened to SMAC: Social, Mobile, Analytics, and Cloud?, by Stephen Watts on 07/01/2019

IT Certifications: A Beginner’s Guide, by Laura Shiff on 06/27/2019

COBIT Basics: An Introduction, by Chrissy Kidd on 06/21/2019

Managed Services vs. Traditional IT Support: What’s the Difference?, by DiAnna Huntsman on 06/04/2019

IT Director Role and Responsibilities: What Does a Director of Technology Do?, by Chrissy Kidd on 05/31/2019

Top TED Talks on Digital Transformation, by Laura Shiff on 05/31/2019

5 Examples of IT Network Outages from 2018, by Muhammad Raza on 05/17/2019

IT Recruiting: Strategy and Tips for Success, by Muhammad Raza on 05/15/2019

Agile Roles and Responsibilities, by Muhammad Raza on 05/13/2019

Defining “Competitive Advantage” in the Enterprise, by Muhammad Raza on 05/08/2019

5 Tips for Successful Digital Transformation, by Laura Shiff on 05/07/2019

How to apply Lean Startup concepts to the enterprise, by Muhammad Raza on 05/03/2019

What is a Technical Support Engineer? Explore Roles, Responsibilities, and More, by Chrissy Kidd on 05/02/2019

How to Plan for Education When Purchasing Software, by Gary Bersh on 04/25/2019

Intro to Agile with Scrum: 4 Tips for Getting Started, by Muhammad Raza on 04/25/2019

IT Strategies for Severe Weather & Storms: Reducing Downtime & Data Risks, by Muhammad Raza on 04/22/2019

Containers Aren’t Always the Solution, by Chrissy Kidd on 04/19/2019

Introduction to Innovation: What is Corporate Innovation?, by Muhammad Raza on 04/18/2019

10 Great Books for CIOs, by Muhammad Raza on 04/01/2019

How to Secure a Server Room, by Chrissy Kidd on 03/29/2019

IT Budget Trends for 2019, by Laura Shiff on 03/28/2019

IT Silos: How To Dismantle IT Silos Effectively, by Muhammad Raza on 03/28/2019

Five Elements for Enabling Digital Transformation, by Imran Khan on 03/20/2019

R&D and Innovation: What’s the difference, how they work together, and how to fund both, by Chrissy Kidd on 03/05/2019

Will Robots Replace My Service Desk?, by Kenneth Martin on 02/27/2019

Digital Transformation’s Secret Sauce: Collaboration, by Jason Meserve on 02/19/2019

The Center of Excellence: Necessity or Fad?, by Michael Met on 02/06/2019

Digital Transformation in 2019: The Good, Bad, and Ugly, by Jason Meserve on 02/06/2019

Complete Guide to 2019 Gartner Events, by Laura Shiff on 01/29/2019

Top 14 Programming & Software Dev Conferences of 2019, by Stephen Watts on 01/15/2019

N, N+1, N+2, 2N, 2N+1, 2N+2, 3N/2 Redundancy Explained, by Muhammad Raza on 01/11/2019

How to Solve the IT Skills Shortage, by Muhammad Raza on 01/08/2019

IT Budget Management Overview and Tips for Success, by Chrissy Kidd on 01/07/2019

Top 23 IT/Tech Conferences of 2019, by Stephen Watts on 01/07/2019

How Google is Using AI for Data Center Cooling, by Muhammad Raza on 01/03/2019

What is ‘Dark Debt’? How to Eliminate the Dark Debt in your IT Organization, by Chrissy Kidd on 12/28/2018

5 Great IT Governance Books for 2019 and Beyond, by Stephen Watts on 12/24/2018

What are Accidental Software Pirates and What Does It Mean to “True-Up”?, by Stephen Watts on 12/21/2018

Are you following a Cloud First or Cloud Smart initiative?, by Allison Cramer on 12/13/2018

Low Code vs No Code: Is it The Future of Coding in the Enterprise?, by Stephen Watts on 12/11/2018

Offensive vs Defensive Strategies for IT Leadership, by Chrissy Kidd on 12/04/2018

What is Digital Transformation?, by Sandra Duncan on 11/15/2018

Will Robots Replace My Service Desk?, by Kenneth Martin on 11/01/2018

How (and Why) to Enforce and Measure Data Quality, by Stephen Watts on 10/23/2018

What is Disruptive Innovation?, by Muhammad Raza on 10/22/2018

Application Developer Roles and Responsibilities, by Stephen Watts on 10/19/2018

7 Tips for Creating a Successful IT Newsletter, by Joe Roush on 10/10/2018

An Overview of Monolithic vs Microservices Architecture (MSA), by Stephen Watts on 10/09/2018

Public vs Private Blockchains: What’s the Difference?, by Laura Shiff on 10/01/2018

Rise of Data Centers and Private Clouds in Response to Amazon’s Hegemony, by Stephen Watts on 09/28/2018

The State of the CIO, by Laura Shiff on 09/24/2018

How Dropbox Reduced OpEx by Moving to a Multi-Cloud, by Chrissy Kidd on 09/21/2018

GitHub vs GitLab vs Bitbucket: What’s The Difference and How To Choose, by Walker Rowe on 09/18/2018

Gartner Magic Quadrant for Analytics and Business Intelligence Platforms, by Laura Shiff on 09/14/2018

IT Disaster Recovery Planning: How To Craft A Plan For Your Organization, by Stephen Watts on 09/13/2018

Why Business Value is Key to IT Success, by Stephen Watts on 09/11/2018

Future of Java for the Enterprise, by Stephen Watts on 09/06/2018

Testing Frameworks: Unit Tests, Functional Tests, TDD & BDD Explained, by Walker Rowe on 09/04/2018

What is a Digital Business Technology Platform?, by Chrissy Kidd on 09/03/2018

What is ChatOps? A Brief Introduction, by Muhammad Raza on 08/31/2018

Why Stakeholder Relationships are Critical to IT Success, by Joe Roush on 08/30/2018

Introduction to Database Management Systems (DBMS), by Muhammad Raza on 08/29/2018

Why Incident Response Plans are Critical for IT, by Muhammad Raza on 08/23/2018

IT Postmortems: How to continuously improve by learning from failure and success, by Chrissy Kidd on 08/22/2018

10 Best TED Talks for Service Desk Professionals, by Muhammad Raza on 08/20/2018

How to Hire for the Multi-Cloud and Avoid a Skill Shortage, by Chad Robinson on 08/16/2018

An Introduction to Shadow IT, by Muhammad Raza on 08/15/2018

Internal vs External Customers: How Are They Different?, by Chrissy Kidd on 08/06/2018

Enterprise Blockchain: 4 Ways Blockchain Can Be Used in the Digital Enterprise, by Laura Shiff on 08/01/2018

What are Smart Contracts and How are Enterprises Using Them?, by Muhammad Raza on 07/31/2018

Anti-Patterns vs Patterns: What is an Anti-Pattern?, by Chad Robinson on 07/25/2018

What is the “Intelligent Edge”?, by Muhammad Raza on 07/24/2018

What is Edge Computing? Edge Computing Explained with Examples, by Muhammad Raza on 07/18/2018

What is driving the boom in on-premises hardware?, by Chrissy Kidd on 07/17/2018

What Exactly Does a System Architect Do?, by Stephen Watts on 07/12/2018

17 Must-Read Digital Transformation Books, by Stephen Watts on 07/10/2018

What is Software-defined infrastructure? SDI Explained, by Muhammad Raza on 07/10/2018

Reduce IT Spending: 5 Tips for Enterprise IT, by Muhammad Raza on 07/09/2018

Power Outages at Public Cloud Data Centers: How To Mitigate Risks, by Muhammad Raza on 07/06/2018

Complete Guide to AWS re:Invent, by Laura Shiff on 07/02/2018

What is the OSI Model? Explore the 7 Layers of the Open Systems Interconnection Model, by Muhammad Raza on 06/29/2018

Design Thinking: The Key To Building Customer-Driven Products, by Deepa Bhat on 06/28/2018

BYOD Policies: Best Practices for BYOD in the Enterprise, by Muhammad Raza on 06/27/2018

What is Data Lifecycle Management? DLM Explained, by Stephen Watts on 06/26/2018

What is Data Masking? Data Masking Explained, by Stephen Watts on 06/22/2018

Smart Cities: Applying the Tech of Enterprise IT to Local Governments, by Chrissy Kidd on 06/20/2018

What is Software Defined Networking? SDN Explained, by Muhammad Raza on 06/20/2018

IT Spending Trends, by Muhammad Raza on 06/06/2018

5 Tips for a Better IT Strategic Plan, by Joe Roush on 06/01/2018

IT Roadmaps that Work: 4 Types and How You Can Use Them, by Joe Roush on 05/30/2018

Top 14 Podcasts for Tech/IT Professionals, by Stephen Watts on 05/22/2018

What is IT Cost Transparency? IT Cost Transparency Explained, by Laura Shiff on 05/09/2018

IT Management: The Beginners Guide, by Joe Roush on 05/07/2018

Data Governance vs Data Management: What’s the Difference?, by Chrissy Kidd on 05/02/2018

The Basics of IT Virtualization, by Joe Hertvik on 04/09/2018

What is Root Cause Analysis? Root Cause Analysis Explained, by Laura Shiff on 04/06/2018

Beginner’s Guide to Test Automation Frameworks, by Chrissy Kidd on 04/05/2018

What is IT Agility? IT Agility Explained, by Laura Shiff on 03/27/2018

What is a Canonical Data Model? CDMs Explained, by Chrissy Kidd on 03/23/2018

Greatest Difficulties in Driving Digital Growth, by Mike Flache on 03/20/2018

What is Code Refactoring? How Refactoring Resolves Technical Debt, by Stephen Watts on 03/19/2018

NoSQL vs SQL: Examining The Differences and Deciding Which To Choose, by Laura Shiff on 03/05/2018

What is TOGAF? The Beginner’s Guide to TOGAF, by Stephen Watts on 03/02/2018

Enterprise Architecture Frameworks (EAF): The Complete Beginner’s Guide, by Stephen Watts on 02/20/2018

Building an IT Network for a Remote Facility, by Joe Hertvik on 02/15/2018

What is Stream Processing? Event Stream Processing Explained, by Stephen Watts on 02/09/2018

The Follow-Through: How to Ensure Digital Transformation Endures, by Mark Gradwell on 02/07/2018

What is Software License Management? SLM Explained, by Stephen Watts on 02/05/2018

What is Bimodal IT? Bimodal IT Explained, by Stephen Watts on 01/31/2018

IT Operating Models: 4 Examples for Digital Enterprises, by Stephen Watts on 01/30/2018

What is Serverless Computing? Serverless Computing Explained, by Stephen Watts on 01/29/2018

What is a Container? Containerization Explained, by Stephen Watts on 01/25/2018

5 Steps to get Started with Risk Management, by Joe Roush on 01/24/2018

How to Write Test Cases for Software, by Stephen Watts on 01/24/2018

What is “Data Center Colocation”? Data Center Colocation Explained, by Stephen Watts on 01/23/2018

Top 7 Agile Certifications, by Stephen Watts on 01/22/2018

What is Sprint Zero? Sprint Zero Explained, by Stephen Watts on 01/19/2018

REST vs CRUD: Exploring The Differences?, by Stephen Watts on 01/18/2018

What is Serverless Architecture? Serverless Architecture Explained, by Stephen Watts on 01/17/2018

SIEM vs Log Management: What’s the difference?, by Stephen Watts on 01/16/2018

What is an Operational-Level Agreement? OLAs Explained, by Stephen Watts on 01/09/2018

From Small to Big: Growing an IT Ops Organization, by Joe Hertvik on 01/08/2018

IT Infrastructure Planning: How To Get Started, by Joe Roush on 01/05/2018

CapEx vs OpEx for IT & Cloud: What’s The Difference?, by Stephen Watts on 01/02/2018

What is Enterprise Output Management? EOM Explained, by Stephen Watts on 12/29/2017

What is Parallel Testing? Parallel Testing Explained, by Stephen Watts on 12/18/2017

Application Engineer Roles and Responsibilities, by Stephen Watts on 12/15/2017

Staying the Course: Connecting the Dots Between Change Vision and Future Mode of Operations, by Mark Gradwell on 12/14/2017

What is ETL (Extract, Transform, Load)? ETL Explained, by Stephen Watts on 12/14/2017

What is a Technical Support Engineer? Explore Roles, Responsibilities, and More, by Stephen Watts on 12/13/2017

Server Consolidation: 6 Steps for Addressing Server Sprawl, by Joe Roush on 12/12/2017

What is an IT Steering Committee? IT Steering Committees Explained, by Stephen Watts on 11/20/2017

Top 6 Traits Employers are Looking for in IT Staff, by Joe Roush on 11/09/2017

Five Ways IT Ops Pros Can Avoid and Deal With a Crisis, by Joe Hertvik on 11/02/2017

System Administrator vs Security Administrator: What’s the Difference?, by Stephen Watts on 10/27/2017

Java Developer Roles and Responsibilities, by Stephen Watts on 10/20/2017

Network Engineer vs Network Administrator: Roles, Responsibilities, and Job Descriptions, by Stephen Watts on 10/16/2017

Setting Your Cloud Path: A Journey to Multi-Cloud and Beyond, by Bhupinder Mahi on 10/12/2017

Creating an IT Strategy Communications Plan: 5 Keys to Success, by Joe Roush on 10/04/2017

IT Salary Trends for 2017-2018, by Stephen Watts on 10/03/2017

IT Steering Groups Explained: 7 Tips for IT Steering Groups, by Joe Roush on 10/01/2017

Technical Debt Explained: The Complete Guide to Understanding and Dealing with Technical Debt, by Stephen Watts on 09/29/2017

Creating a Change Vision is a Team Sport, by Mark Gradwell on 09/28/2017

Data Lake vs. Data Warehouse vs. Database: What’s The Difference?, by Stephen Watts on 09/25/2017

Scaled Agile Framework (SAFe) Explained, by Stephen Watts on 09/25/2017

IT Strategic Plans: 5 Great Examples from Higher Education and Why You Should Read Them, by Joe Roush on 09/22/2017

Service Integration and Management (SIAM) For Beginners, by Stephen Watts on 09/21/2017

Software Requirements Specifications: How To Write SRS with Examples, by Stephen Watts on 09/18/2017

Why Certify? The Top 5 Benefits of IT Certifications, by Debra B. McCraw on 09/15/2017

Asset Management Has Moved Beyond the “Bean Counting”, by Bhupinder Mahi on 09/05/2017

Will My Team Be Ready? Assessing and Addressing Operational Needs for A Successful IT Launch, by Tom Baudry on 08/17/2017

Enterprise Application Software Defined: How Is It Different from Other Software?, by Stephen Watts on 08/16/2017

IT Strategic Planning: Why is an IT Strategy So Important?, by Joe Roush on 08/04/2017

What is Shadow IT? Shadow IT Explained, by Stephen Watts on 08/04/2017

N-Tier Architecture: Tier 2, Tier 3, and Multi-Tier Explained, by Stephen Watts on 07/26/2017

First Five IT Roles in new Organizations, by Joe Roush on 07/11/2017

IT Certifications 101: The What, Why and How of IT Certifications, by Debra B. McCraw on 07/11/2017

Managing Big IT Projects with a Small Staff, by Joe Roush on 07/03/2017

IT Best Practices for Management, Ops, Automation, Mainframe & More, by Stephen Watts on 05/04/2017

CIO Journey – Moving IT from Cost Avoidance to Service Advancement, by Bhupinder Mahi on 04/20/2017

How do I Accelerate Getting Value Out of My Solution?, by Dirk Braune on 02/23/2017

Data Center Tiers: What Are They and Why Are They Important?, by Joe Hertvik on 01/12/2017

Data Center Management Tools: Features, Functions, and How To Choose, by Joe Hertvik on 12/20/2016

The Digital Natives: How to Get Ready for Gen Z Workers, by BMC Software on 07/26/2016

Data Center Migration: Planning, Strategy, and Execution, by Joe Hertvik on 07/22/2016



AIOps Blog


How Automation Maximizes AIOps Value, by Monica Brink on 08/23/2019

Park Place Uses AIOps to Find Problems Faster, Better Serve Customers, by Bill Talbot on 08/07/2019

Key Capabilities to Look for in a Genuinely Useful AIOps Solution, by Bill Talbot on 08/02/2019

Learn AIOps webinar series, by Monica Brink on 08/02/2019

Probable Cause Analysis: A Key Value Driver of AIOps, by Monica Brink on 07/18/2019

Why Event Noise Reduction and Predictive Alerting are Critical for AIOps, by Monica Brink on 07/05/2019

National Bank of Canada Boosts Security with Improved Vulnerability Management, by Roger Hellman on 07/03/2019

AIOps Machine Learning: Supervised vs Unsupervised, by Seth Paskin on 05/16/2019

AIOps Use Cases: From Theory to Practice, by Monica Brink on 04/25/2019

New Gartner Market Guide for AIOps 2018, by Monica Brink on 01/09/2019

What is AIOps? Artificial Intelligence for IT Operations Explained, by Seth Paskin on 10/29/2018

AIOps and the New IT Skill Sets, by Monica Brink on 10/17/2018

A Roadmap to AIOps, by Seth Paskin on 06/18/2018

Machine Learning, Data Science, Artificial Intelligence, Deep Learning, and Statistics, by Seth Paskin on 02/16/2018

Concerns and Challenges of IT Leaders Considering AIOps Platforms, by Seth Paskin on 01/11/2018

AIOps Leverages Natural Language Processing for Service Tickets, by Seth Paskin on 11/30/2017

Why AIOps Needs Big Data and What That Means for You, by Seth Paskin on 11/16/2017

What AIOps Products and Vendors Should You be Looking at?, by Joe Hertvik on 10/25/2017

IT Alerts: From Operational Trenches to AIOps, by Patrick Campbell on 08/16/2017


Machine Learning & Big Data Blog


How to Load CSV File into ElasticSearch with Logstash, by Walker Rowe on 08/22/2019

ElasticSearch Machine Learning, by Walker Rowe on 08/05/2019

How Big Data and Automation Keep Malwarebytes Ahead of the Bad Guys, by Joe Goldberg on 07/24/2019

Using Kibana to Execute Queries in ElasticSearch using Lucene and Kibana Query Language, by Walker Rowe on 07/18/2019

Introduction to ElasticSearch Aggregations, by Walker Rowe on 07/08/2019

How to send logs to ElasticSearch using Beats and Logstash, by Walker Rowe on 07/05/2019

How to Configure Filebeat for nginx and ElasticSearch, by Walker Rowe on 07/03/2019

Introduction to Elastic Cloud, by Walker Rowe on 07/01/2019

How to Setup up an Elastic Version 7 Cluster, by Walker Rowe on 06/24/2019

Who Cares How Big the Data Is? It Doesn’t Really Matter, by Alon Lebenthal on 06/10/2019

ElasticSearch Tutorial for Beginners: ElasticSearch Basics, by Walker Rowe on 05/31/2019

How To Write Kubectl Subcommands, by Merron Dan on 05/06/2019

Introduction to MongoDB Indexes, by Walker Rowe on 05/03/2019

Introduction to MongoDB Transactions, by Walker Rowe on 04/26/2019

How Prediction Enables Innovation: Four Quick Insights from Avi Goldfarb, by BMC Software on 04/22/2019

10 Great Ted Talks on AI, ML, & Automation Trends, by Laura Shiff on 04/18/2019

Using Python for Big Data and Analytics, by Walker Rowe on 04/11/2019

Neo4j Graph Database Queries, by Walker Rowe on 03/29/2019

What Democratization of AI Means for Enterprise IT, by Chrissy Kidd on 03/27/2019

Use Cases for Graph Databases, by Walker Rowe on 03/26/2019

Introduction to the Neo4j Graph Database, by Walker Rowe on 03/21/2019

How Machine Learning Benefits Businesses, by Muhammad Raza on 03/14/2019

MongoDB vs Cassandra: NoSQL Databases Compared, by Walker Rowe on 03/08/2019

How to Setup a MongoDB Cluster, by Walker Rowe on 03/06/2019

Will Robots Replace My Service Desk?, by Kenneth Martin on 02/27/2019

MongoDB Memory Usage and Management, by Walker Rowe on 02/27/2019

How To Track Tweets by Geographic Location, by Walker Rowe on 02/15/2019

Deep Learning vs Machine Learning: What’s the Difference?, by Chrissy Kidd on 02/11/2019

MongoDB GeoLocation Query Examples, by Walker Rowe on 02/07/2019

Is Hadoop Dead? How Kubernetes and Cloud-Native Could Displace Hadoop, by Chrissy Kidd on 02/05/2019

How to Install MongoDB on Ubuntu and Mac, by Walker Rowe on 01/23/2019

Data Engineer vs Data Scientist: What’s the Difference?, by Chrissy Kidd on 01/22/2019

The Differences Between Partition key, Composite key, and Clustering Columns in Cassandra, by Walker Rowe on 01/21/2019

Using Tokens to Distribute Cassandra Data, by Walker Rowe on 01/16/2019

Configuring Apache Cassandra Data Consistency, by Walker Rowe on 01/07/2019

Using JSON with Cassandra, by Walker Rowe on 01/02/2019

Stress Testing and Performance Tuning Apache Cassandra, by Walker Rowe on 12/20/2018

Python vs Java: Why Python is Becoming More Popular than Java, by Walker Rowe on 12/20/2018

Why does Gartner predict up to 85% of AI projects will “not deliver” for CIOs?, by Chrissy Kidd on 12/18/2018

Cassandra SQL Batches and Maps, by Walker Rowe on 12/12/2018

How to Setup a Cassandra Cluster, by Walker Rowe on 12/06/2018

ElasticSearch Joins: Has_Child, Has_parent query, by Walker Rowe on 12/06/2018

ElasticSearch Nested Queries: How to Search for Embedded Documents, by Walker Rowe on 11/16/2018

ElasticSearch Search Syntax and Boolean and Aggregation Searches, by Walker Rowe on 11/13/2018

How to Setup An ElasticSearch 6.x Cluster on Amazon EC2, by Walker Rowe on 11/09/2018

Will Robots Replace My Service Desk?, by Kenneth Martin on 11/01/2018

How to write Apache Spark data to ElasticSearch using Python, by Walker Rowe on 10/26/2018

Spark ElasticSearch Hadoop Update and Upsert Example and Explanation, by Walker Rowe on 10/25/2018

ElasticSearch Commands Cheat Sheet, by Walker Rowe on 10/15/2018

Installing Jupyter for Big Data and Analytics, by Walker Rowe on 10/11/2018

How to Create a Matplotlib Stacked Bar Chart, by Walker Rowe on 10/08/2018

Data Architecture vs Information Architecture: What’s The Difference?, by Alon Lebenthal on 10/05/2018

Using scikit-learn Permutation Importance to Weight the Importance of Variables in a Regression Model of the US Election, by Walker Rowe on 10/03/2018

Data Visualization: Getting Started with Examples, by Walker Rowe on 09/20/2018

Big Data vs Analytics vs Data Science: What’s The Difference?, by Walker Rowe on 09/10/2018

Introduction to Google Cloud TPUs (Tensor Processing Unit) for ML Acceleration, by Walker Rowe on 08/24/2018

How Keras Machine Language API Makes TensorFlow Easier, by Walker Rowe on 08/03/2018

What is Data Quality Management?, by Criss Scruggs on 07/30/2018

4 Reasons to Automate the Ingestion of Data, by Chrissy Kidd on 07/23/2018

Tuning Machine Language Models for Accuracy, by Walker Rowe on 07/20/2018

Bias and Variance in Machine Learning, by Walker Rowe on 07/10/2018

Five Reasons You Need a Step-by-Step Approach to Workflow Orchestration for Big Data, by Alon Lebenthal on 07/09/2018

Mean Squared Error, R2, and Variance in Regression Analysis, by Walker Rowe on 07/05/2018

Data Integrity vs Data Quality: What’s the Difference?, by Muhammad Raza on 07/03/2018

Getting Started with scikit-learn, by Walker Rowe on 06/27/2018

Top 5 Machine Learning Algorithms for Beginners, by Chrissy Kidd on 06/08/2018

Introduction to Spark’s Machine Learning Pipeline, by Walker Rowe on 06/06/2018

NLU vs NLP: What’s the Difference?, by Chrissy Kidd on 05/28/2018

How to use Apache Spark to make predictions for preventive maintenance, by Walker Rowe on 05/25/2018

Predictive and Preventive Maintenance using IoT, Machine Learning & Apache Spark, by Walker Rowe on 05/23/2018

Using TensorFlow Neural Network for Machine Learning Predictions with TripAdvisor Data, by Walker Rowe on 05/21/2018

Introduction to Google Cloud Machine Learning Engine, by Walker Rowe on 05/10/2018

What is AI-as-a-Service? AIaaS Explained, by Chrissy Kidd on 04/25/2018

Real Time vs Batch Processing vs Stream Processing: What’s The Difference?, by Laura Shiff on 04/17/2018

AWS Linear Learner: Using Amazon SageMaker for Logistic Regression, by Walker Rowe on 04/16/2018

Amazon SageMaker: A Hands-On Introduction, by Walker Rowe on 03/29/2018

Linear Regression with Amazon AWS Machine Learning, by Walker Rowe on 03/22/2018

Intro to Amazon Machine Learning with Logistic Regression, by Walker Rowe on 03/07/2018

Amazon Machine Learning and Analytics Tools, by Walker Rowe on 03/02/2018

Machine Learning, Data Science, Artificial Intelligence, Deep Learning, and Statistics, by Seth Paskin on 02/16/2018

Google Natural Language API and Sentiment Analysis, by Walker Rowe on 02/14/2018

Machine Learning and AI Frameworks: What’s the Difference and How to Choose?, by Walker Rowe on 02/12/2018

Redis Data Types, by Walker Rowe on 02/02/2018

Apache Redis In Memory Database, by Walker Rowe on 01/23/2018

Redis Clustering and Partitioning for Beginners, by Walker Rowe on 01/22/2018

Using GPUs (Graphical Processing Units) for Machine Learning, by Walker Rowe on 01/04/2018

Using TensorFlow to Create Neural Network with TripAdvisor Data: Part II, by Walker Rowe on 12/29/2017

Using TensorFlow to Create Neural Network with Tripadvisor Data: Part I, by Walker Rowe on 12/27/2017

Introduction to Neural Networks Part II, by Walker Rowe on 12/07/2017

AIOps Leverages Natural Language Processing for Service Tickets, by Seth Paskin on 11/30/2017

Why AIOps Needs Big Data and What That Means for You, by Seth Paskin on 11/16/2017

What is a Neural Network? Introduction to Neural Networks Part I, by Walker Rowe on 11/15/2017

Keep Machine Learning Teams Focused on Data Science, Not Data Processing, by Basil Faruqui on 11/14/2017

Introduction to TensorFlow and Logistic Regression, by Walker Rowe on 11/06/2017

Working with MongoDB Aggregate Functions, by Walker Rowe on 10/31/2017

MongoDB Sharding Explained, by Walker Rowe on 10/30/2017

How to Use Mongoose for MongoDB and NodeJS, by Walker Rowe on 10/27/2017

MongoDB Overview: Getting Started with MongoDB, by Walker Rowe on 10/24/2017

Using Apache Hive with ElasticSearch, by Walker Rowe on 10/24/2017

Service Management in an Era of Artificial Intelligence & Machine Learning, by Vidhya Srinivasan on 10/12/2017

Apache Pig and Hadoop with ElasticSearch: The Elasticsearch-Hadoop Connector, by Walker Rowe on 10/11/2017

Using ElasticSearch with Apache Spark, by Walker Rowe on 10/11/2017

Using Spark with Hive, by Walker Rowe on 09/15/2017

Using Hive Advanced User Defined Functions with Generic and Complex Data Types, by Walker Rowe on 09/07/2017

How to write a Hive User Defined Function (UDF) in Java, by Walker Rowe on 08/24/2017

What is Apache HCatalog? HCatalog Explained, by Walker Rowe on 08/21/2017

Apache Hive Beeline Client, Import CSV File into Hive, by Walker Rowe on 08/14/2017

Graphing Spark Data with HighCharts, by Walker Rowe on 07/25/2017

Basics of Graphing Streaming Big Data, by Walker Rowe on 07/21/2017

K-means Clustering with Apache Spark, by Walker Rowe on 07/19/2017

Apache Spark: Working with Streams, by Walker Rowe on 07/10/2017

Reading Streaming Twitter feeds into Apache Spark, by Walker Rowe on 07/06/2017

Working with Streaming Twitter Data Using Kafka, by Walker Rowe on 07/05/2017

Reduce MTTR: Machine Learning to the Rescue, by Patrick Campbell on 06/28/2017

Using Zeppelin with Big Data, by Walker Rowe on 06/27/2017

Spark Decision Tree Classifier, by Walker Rowe on 06/22/2017

Using Logistic Regression, Scala, and Spark, by Walker Rowe on 06/09/2017

SGD Linear Regression Example with Apache Spark, by Walker Rowe on 05/23/2017

Hadoop Interview Questions, by Walker Rowe on 05/10/2017

An Introduction to Hadoop Clusters, by Walker Rowe on 05/10/2017

An Introduction to Hadoop Administration, by Walker Rowe on 04/25/2017

Introduction to Apache Spark, by Walker Rowe on 04/25/2017

An Introduction to Hive, by Walker Rowe on 04/25/2017

An Introduction to Hadoop Analytics, by Walker Rowe on 04/25/2017

Introduction to Apache Pig, by Walker Rowe on 04/25/2017

Introduction to Apache Cassandra, by Walker Rowe on 04/25/2017

An Introduction to Hadoop Architecture, by Walker Rowe on 04/25/2017

An Introduction to HDFS, by Walker Rowe on 04/24/2017

Introduction to Hbase, by Walker Rowe on 04/24/2017

An Introduction to Apache Yarn, by Walker Rowe on 04/21/2017

Introduction to Apache Flume, by Walker Rowe on 04/20/2017

Hiring for Big Data – Interview Questions, Conferences, and More, by Lillian Pierson on 04/01/2017

5 Fantastic Books to Read on Big Data and Data Science, by Lillian Pierson on 08/26/2016

Hadoop Tutorial for Beginners: Hadoop Basics, by Walker Rowe on 07/05/2016

Hadoop Certifications, by Walker Rowe on 07/05/2016

Introduction to Hadoop Security, by Walker Rowe on 07/05/2016

Hadoop Examples: 5 Real-World Use Cases, by Walker Rowe on 07/05/2016

Hadoop Careers: Getting Hired, by Walker Rowe on 07/05/2016

Benefits & Advantages of Hadoop, by Walker Rowe on 07/05/2016

Hadoop Ecosystem and Components, by Walker Rowe on 04/06/2016

Hadoop Resources: Training, Conferences & More, by Walker Rowe on 04/06/2016