We recommend Gartner’s report “Vendor Rating: BMC Software” for anyone considering a new ITSM solution– or adding functionality to an existing installation.
The report provides an expert 3rd party rating using Gartner’s well-defined methodology for rating IT vendors including: financial, strategy, and market offerings.
A few initiatives you’ll be interested in:
- Financial – You likely chose your ITSM solution anticipating a vendor with solid financials that will be around for a long time.
- How does Gartner think we’re doing?
- Strategy – You expect solid performance and a clear vision from a company that demonstrates leadership within a complex and changing ITSM landscape.
- Are we delivering?
- Market Offerings – Will everything work well together? Are we building what you will need next?
Read the report today – and compare it with reports of other vendors you may be considering.