IT Now and Then with Hal Clark

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Alf’s Zoo – This week, IT veteran Hal Clark enters the Zoo to talk about how IT management has changed over the years both for tech workers and the end users they support. And although Hal believes IT’s relevance hasn’t waned much, the role has evolved to that of a service broker. At the same time, the consumerization of IT has made users less patient and more eager to embrace self-service tools. Users are simply expected to do more for themselves today.

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These postings are my own and do not necessarily represent BMC's position, strategies, or opinion.

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Alf Abuhajleh

Alf Abuhajleh

Alf is an IT expert at BMC and the host of Alf's Zoo. Alf is focused on social, mobile and context-aware IT.