Comments on: How To Build Your ITSM Business Case BMC Software Tue, 03 Nov 2015 23:59:00 +0000 hourly 1 By: Charanjit Thu, 24 Sep 2015 18:15:00 +0000 This is an Excellent blog. Not sure many people are in such a position, but incidently I happen to be in this very situation where I am pitching ITSM transformation strategy for my organization. Your recommendations on how to pitch for a change are insightful and practical.