Comments on: Getting Things Right on the Front & Back Ends of IT Service Management Architecture http://www.bmc.com/blogs/getting-things-right-on-the-front-back-ends-of-it-service-management-architecture/ BMC Software Tue, 03 Nov 2015 23:59:00 +0000 hourly 1 By: Jim Coryat http://www.bmc.com/blogs/getting-things-right-on-the-front-back-ends-of-it-service-management-architecture/#comment-446 Wed, 21 Oct 2015 19:05:00 +0000 http://www.bmc.com/blogs/?p=8708#comment-446 Good read, I believe that automation is a huge part of making this transformation successful.

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By: Pekka Tiittanen http://www.bmc.com/blogs/getting-things-right-on-the-front-back-ends-of-it-service-management-architecture/#comment-441 Tue, 20 Oct 2015 05:47:00 +0000 http://www.bmc.com/blogs/?p=8708#comment-441 Really insightful

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By: Francesco Paladino http://www.bmc.com/blogs/getting-things-right-on-the-front-back-ends-of-it-service-management-architecture/#comment-418 Fri, 09 Oct 2015 16:58:00 +0000 http://www.bmc.com/blogs/?p=8708#comment-418 Thanks for this great article

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By: Regie Mangubat http://www.bmc.com/blogs/getting-things-right-on-the-front-back-ends-of-it-service-management-architecture/#comment-408 Thu, 08 Oct 2015 13:48:00 +0000 http://www.bmc.com/blogs/?p=8708#comment-408 Good read!

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By: Carey Walker http://www.bmc.com/blogs/getting-things-right-on-the-front-back-ends-of-it-service-management-architecture/#comment-393 Mon, 05 Oct 2015 21:47:00 +0000 http://www.bmc.com/blogs/?p=8708#comment-393 Thanks Doug. MyIT is helping us get some way towards this, and we then need to look at Remedy and the backend integration and automation that follows.

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By: Nikhil http://www.bmc.com/blogs/getting-things-right-on-the-front-back-ends-of-it-service-management-architecture/#comment-392 Mon, 05 Oct 2015 19:43:00 +0000 http://www.bmc.com/blogs/?p=8708#comment-392 Great example on automation with the virtual machine request fulfillment !! Overall great article !!

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By: Kelly Deaver http://www.bmc.com/blogs/getting-things-right-on-the-front-back-ends-of-it-service-management-architecture/#comment-371 Thu, 01 Oct 2015 18:08:00 +0000 http://www.bmc.com/blogs/?p=8708#comment-371 Good discussion of the balance between making life easy for the customer and productive for the IT Support Organization!

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By: Dave Campbell http://www.bmc.com/blogs/getting-things-right-on-the-front-back-ends-of-it-service-management-architecture/#comment-362 Wed, 30 Sep 2015 14:32:00 +0000 http://www.bmc.com/blogs/?p=8708#comment-362 I completely agree with your article. Keeping things simple for users is definitely high on the list of things that need to be done

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By: RHBeatty http://www.bmc.com/blogs/getting-things-right-on-the-front-back-ends-of-it-service-management-architecture/#comment-361 Wed, 30 Sep 2015 12:03:00 +0000 http://www.bmc.com/blogs/?p=8708#comment-361 I really enjoyed reading this.

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By: other dude http://www.bmc.com/blogs/getting-things-right-on-the-front-back-ends-of-it-service-management-architecture/#comment-345 Fri, 25 Sep 2015 16:43:00 +0000 http://www.bmc.com/blogs/?p=8708#comment-345 #AutomationIsKey

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