-by Joe Goldberg, Lead Technical Marketing Consultant, Control-M Solutions Marketing, BMC Software Inc.
The same can be said for enterprise workload automation software (and probably most things).
When it comes to workload automation, it is surprising to discover that most companies don’t have a clue how much they spend for this critical IT Management function.
In some cases, the ignorance begins even with the price, which can result from purchasing tools that were bundled with server or networking hardware or in some other “bundle”. However, even if it is clear how much was spent to purchase the software, the far greater costs of actually managing workload automation is frequently completely invisible.
This is somewhat mystifying in the day of chargeback/showback and IT financial transparency initiatives. However, as hard as it may be to believe, it is nevertheless true.
Take any group of workload automation users and ask any of the following questions:
- Do you have a single workload automation standard or does your organization use several tools?
- Does anyone have a single automation solution that is deployed on every single server/computing “endpoint”?
- Of the organizations that use (SAP, Oracle eBusiness Suite, Peoplesoft, Business Objects, Informatica, VMware, SQL Server, Oracle database, IBM UDB…any of hundreds of commercial applications) how many use a single workload automation solution to manage the scheduling of those applications together with their in-house business applications?
- Of the organizations that use (File Transfer, Web Services, messaging … other technologies prevalent in the workload automation environment) how many use a single workload automation solution to manage the scheduling of these technologies together with their other business applications?
You probably get the gist of where this is going.
The typical organization uses several tools, many “driven” by business analysts and application administrators who allegedly have a day job that is NOT scheduling.
For each such situation, the organization is paying high-value staff to perform work that is not their primary responsibility.
Frequently this causes delays to projects and tasks that ARE their primary responsibility. Lack of visibility and knowledge in the IT organization hampers centralized services, results in poor or non-existent logging and auditing, failure of change management processes, SLA breaches and degraded service.
The above sad state of affairs can frequently be traced to having workload automation solutions that are “fair”.
They may have been good once. They may still be OK but you have several. Or you may have gotten them at a “wonderful price”.
However you got there, your costs are much higher that you think and will only continue to increase unless you make the move to a true enterprise workload automation solution that delivers a single point of control for the broad set of applications and technologies that you use today, that provides comprehensive auditing and compliance out of the box, that delivers sophisticated Service Level Management, empowers Business Users with intuitive self service and mobility facilities and that is supported by a vendor that has demonstrated through action, rather than just marketing hype, a deep commitment to workload automation.
If you are looking for a suggestion, I’d be happy to oblige.
The postings in this blog are my own and do not necessarily represent the opinions or positions of BMC Software