IT Operations Blog – BMC Blogs BMC Software Wed, 18 Oct 2017 18:04:44 +0000 en-US hourly 1 IT Operations Blog – BMC Blogs 32 32 Announcing TrueSight 11 Thu, 12 Oct 2017 07:30:16 +0000 Today, at our New York BMC Exchange event, we announced the release of TrueSight 11.0. I could not be more excited about what this delivers to our customers and the market. I’d like to thank the dozens of customers and partners that participated in our beta program and the entire global community that continues to […]]]> Load Testing, Performance Testing and Stress Testing Explained Tue, 19 Sep 2017 08:15:42 +0000 Are you a looking for ways to simulate expected pressure on your software, website or application? Load testing allows you to know if your software can handle the eventual demands from the numerous end users who will be using it. Load testing is one form of performance testing that involves applying ordinary stress on a […]]]> Digital Experience Monitoring Elevates IT Operations Thu, 24 Aug 2017 11:15:44 +0000 Digital experience monitoring is rapidly becoming more relevant to most modern enterprises. They must provide multi-faceted digital experiences that consumers demand in order to keep their business. For example, we now have compute power in the palm of our hands with apps like Venmo, PayPal, and Akimbo, as well as with apps from most mainstream […]]]> IT Alerts: From Operational Trenches to AIOps Wed, 16 Aug 2017 04:15:09 +0000 Most enterprises are undergoing rapid digital transformation to keep up with their competition by embracing innovation with new ways to deliver value at greater speeds and lower cost. For example, retail stores and banks are losing their brick and mortar for online digital experiences that delight customers with convenience and services that are customized and […]]]> Integrating Service Tickets to Elevate IT Operations Thu, 10 Aug 2017 19:43:47 +0000 When reporting a problem or requesting a service from IT, we make calls, send emails—or in most modern enterprises—go directly to a web portal to create a service ticket. Service tickets can also be auto-generated when something goes down such as an ATM machine, toll scanner, or some other Internet of Things (IoT) device. Property […]]]> DevOps vs Agile: What’s the Difference and How Are They Related? Thu, 10 Aug 2017 02:50:07 +0000 Agile and DevOps are buzzy theories that many organizations are eager to employ, but there is often some confusion or overlap between the two. Only one business practice originated in software development, though both are being applied to organizational functions beyond software development. They’re not the same, but they’re not enemies. Using Agile and DevOps […]]]> AIOps and the New IT Skill Sets Wed, 09 Aug 2017 19:57:25 +0000 In an earlier post, Seth Paskin and I answered the question “What is AIOps?” in the following way: “AIOps refers to multi-layered technology platforms that automate and enhance IT operations by using analytics and machine learning to analyze big data collected from various IT operations tools and devices, in order to automatically spot and react […]]]> Real User Monitoring vs Synthetic Monitoring: What’s The Difference? Mon, 07 Aug 2017 01:40:50 +0000 In the always-on, competitive digital economy, a high-performance customer experience can mean the difference between business success and failure. However, today’s complex application ecosystem has made it increasingly difficult to ensure optimal performance across digital services and applications. Application performance management (APM), therefore, must evolve to provide real-time visibility into the app landscape—and uncover exactly […]]]> What is Synthetic Transaction Monitoring and How Does It Benefit ITOps? Tue, 01 Aug 2017 06:25:50 +0000 Don’t be caught off guard We’ve all experienced that moment when you send a valuable web link to a colleague, client, or prospect and they respond with “Oh, that link you sent me does not work.” No one likes to be caught off guard. We want to make sure that everything is ready for important […]]]> Considerations for Monitoring Cloud-Hosted Apps and Infrastructure Wed, 26 Jul 2017 02:56:24 +0000 Moving infrastructure and apps to the cloud promises agility that better aligns resources to demand. There’s also a promise for cost savings depending on what you’re planning to do. However, if you do not manage the consumption of resources—especially in public clouds like Amazon Web Services (AWS) and Microsoft Azure—you could end up paying a […]]]>