The Zoo

From wearable technology and self-quantification to the Internet of Things and ITIL, The Zoo with Alf Abuhajleh talks to industry experts about the complex issues of IT in a modern world.

The Zoo: Digital Service Management for Partners

The Zoo: Digital Service Management for Partners

Last year’s introduction of Digital Service Management opened up the door for channel partners and resellers to bring new business value to their customers. The more agile, modern and efficient solutions BMC Software launched – including MyIT, Service Broker and Smart IT – aligned with the tools most people use at home, including Nest, Facebook and … [Read more...]

The Zoo: Who Runs the Digital Workplace? With Monika Fahlbusch from HR

The Zoo: Who Runs the Digital Workplace? With Monika Fahlbusch from HR

Employees run the digital workplace, says Chief Employee Experience Officer Monika Fahlbusch. With the help of social, mobile, and gamification, businesses can jack up productivity, boost the bottom line and win the battle for top talent. Our work should be as easy and efficient as shopping on Amazon or posting on Twitter. In the digital workplace, … [Read more...]

The Zoo: How IoT Will Change Our Jobs. With Guest Jon Hall

The Zoo: How IoT Will Change Our Jobs. With Guest Jon Hall

When we talk about the Internet of Things, we often forget how the new technology will affect our day-to-day jobs. Farmers in Japan can now ration fodder based on how many steps the herd takes. Warehouse workers get more done driving forklifts equipped with dozens of sensors. Office workers pick their unassigned seats based on foot traffic and … [Read more...]

The Zoo: Evolution of IT Analytics with Rob Enderle and BMC

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Industry analyst Rob Enderle joins to “The Zoo” to discuss the use of analytics in IT. As businesses go digital, data-driven decision-making becomes the compass for offering better services, reaching new customers and even winning political elections. The discussion takes us from the missteps at Microsoft and Apple, where gut-feelings trumped … [Read more...]

The Zoo: Social Impact on Business with @CarlosGil83

The Zoo: Social Impact on Business with @CarlosGil83

Social media is marching out of the shadows, as a new tool for enterprises to raise awareness about products and innovations. While the avalanche of noise on Twitter and Facebook has turned off many marketing groups, SnapChat and Blab are emerging as the new platforms. Social media expert, Carlos Gil, explains to "The Zoo" how to reach the masses … [Read more...]

The Zoo: What’s New in MyIT 3.1

The Zoo: What’s New in MyIT 3.1

The latest edition of MyIT is now integrated with BMC HR Case Management solution – providing workflows, templates, and forms for everyday human resource issues. Employees can adjust benefits, update information, request PTO, and more with just a few clicks in MyIT. Additional feature highlights include: - One-click sharing of knowledge articles, … [Read more...]

The Zoo: What’s Hot and What’s Not with Katie Tierney

The Zoo: What’s Hot and What’s Not with Katie Tierney

Has the Internet of Things become part of our daily lives? Katie Tierney of BMC Software thinks so. She joins "The Zoo" to talk about the latest trends in IT. From gadgets that keep track of our kids' homework to virtual reality surgery, consumer technology is now part of the digital workplace. Question is, can enterprise IT keep up with the … [Read more...]