AIOps Blog – BMC Blogs BMC Software Fri, 18 Jan 2019 07:44:53 +0000 en-US hourly 1 AIOps Blog – BMC Blogs 32 32 New Gartner Market Guide for AIOps 2018 Wed, 09 Jan 2019 00:00:53 +0000 Towards the end of 2018, Gartner released the much-anticipated update to their Market Guide for AIOps, covering AIOps platforms and how they support the application of artificial intelligence to IT operations. Overall, the report indicates a market that is still in its early stages (as evidenced by the Gartner Hype Cycle on this topic) but […]]]> What is AIOps? Artificial Intelligence for IT Operations Explained Mon, 29 Oct 2018 00:00:37 +0000 According to Gartner, IT Operations personnel (IT Ops) are in the midst of a revolution. The forces of digital business transformation are necessitating a change to traditional IT management techniques. Consequently, we are seeing a significant change in current IT Ops procedures and a restructuring in how we manage our IT ecosystems. And Gartner’s term […]]]> AIOps and the New IT Skill Sets Wed, 17 Oct 2018 00:00:25 +0000 This post is about how AIOps will change the way IT Operations personnel (IT Ops) work and the new skill sets they have to adopt in an AIOps world. For a definition of AIOps, refer to the blog post: “What is AIOps?” How does AIOps work, again? Gartner explains that an AIOps platform (figure 1) […]]]> A Roadmap to AIOps Mon, 18 Jun 2018 00:00:47 +0000 In my conversations with customers about AIOps, I frequently hear concerns about maturity. Customers may believe, for example, they aren’t mature enough to implement analytics, or that there is a linear progression for AIOps capabilities and they must start from a certain point corresponding to their own maturity self-assessment. Oftentimes they say something like ‘I […]]]> Machine Learning, Data Science, Artificial Intelligence, Deep Learning, and Statistics Fri, 16 Feb 2018 00:00:34 +0000 Machine learning. Data science. Artificial intelligence. Deep learning. Statistics. Most organizations, companies and individuals today are using these technologies – whether they know it or not. If your work involves computers, you’re likely familiar with at least some of them – but the terms can be confusing, and their use sometimes conflicting. The 21st century […]]]> Supervised vs Unsupervised AIOps Machine Learning Wed, 31 Jan 2018 00:00:05 +0000 This post explains the difference between “supervised” and “unsupervised” machine learning in the context of Artificial Intelligence for IT Operations (AIOps). I’ll define the difference between the two, briefly discuss application considerations and share a couple of IT-specific examples. What is “machine learning”? Machine Learning (ML) is frequently characterized as the effort to give machines […]]]> Concerns and Challenges of IT Leaders Considering AIOps Platforms Thu, 11 Jan 2018 18:52:16 +0000 In my role as Principal Solutions Marketing Manager for BMC’s TrueSight SaaS analytics and monitoring solutions, I’ve had the opportunity to talk with hundreds of customers this past year about Artificial Intelligence for IT Operations (AIOps). If you haven’t heard about AIOps before, check out this blog post and the Gartner Market Guide for AIOps. […]]]> AIOps Leverages Natural Language Processing for Service Tickets Thu, 30 Nov 2017 00:00:41 +0000 As IT service delivery becomes more complex and dynamic, forward-thinking IT leaders are turning to Artificial Intelligence for IT Operations (AIOps). By leveraging machine learning and analytics on a big data platform, AIOps can help to resolve IT issues more efficiently and help to identify opportunities for automation. An AIOps platform that ingests large volumes […]]]> Why AIOps Needs Big Data and What That Means for You Thu, 16 Nov 2017 06:36:26 +0000 In our previous blog post explaining what “Artificial Intelligence for IT Operations” (AIOps) is, we presented the following graphic: In this blog post, we’ll go deeper into the Big Data layer, explain why it is essential for AIOps, provide a brief overview of big data evolution and discuss what this means for your AIOps initiative. […]]]> What AIOps Products and Vendors Should You be Looking at? Wed, 25 Oct 2017 12:03:42 +0000 Gartner recently released their Market Guide for AIOps Platforms, which discusses what the AIOps software marketplace looks like and how Gartner believes Infrastructure and Operations (I&O) leaders should begin implementing their AIOps deployments over the next five years. Why it’s important AIOps stands for Artificial Intelligence for IT Operations. AIOps refers to multi-layered technology platforms […]]]>