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It’s a New World for IT – Trends to Look for in 2016

Bill Platt
by Bill Platt

When the end of each year rolls around, inevitably the conversation at some point touches on the increasing pace of doing business. In a world where mobility and ubiquitous connectivity are enabling global workforces to collaborate instantaneously, we’re now able to do much more much faster.


Behind all of this is the IT infrastructure that makes it all happen. To keep up, most organizations have already begun their transformation to become digital enterprises. Some are further along than others, but most are embracing a bimodal IT approach where they can leverage new digital IT services that build upon a strong legacy IT systems infrastructure that is already in place.

In short, “New World IT” enables enterprises to introduce new digital services and scale while still maintaining and enhancing the best aspects of traditional IT. With that said, here are a few predictions for what 2016 holds for the future of IT.



In 2015, Gartner stated that digital business currently accounts for 18 percent of overall revenue, and predicts a jump to 43 percent by 2020. That seems modest given how digital natives like Uber, AirBNB and Amazon continue to disrupt the market.

Still, only 5 percent of respondents in BMC’s 2015 survey had fully implemented the necessary digital services and mobile technologies to drive new revenue, open up new markets and deliver new operational efficiencies.

In 2016, we see this number growing significantly across FORTUNE 500 and traditional businesses, as they accelerate the adoption of digital practices to enter new markets, streamline operations in their current lines of business, and strengthen their competitive advantage.



Across every market, employees want the companies they work for to catch up with the smart, user-friendly technologies they use at home. It’s a pivotal time for companies that want to remain competitive and attract top talent to go digital or go extinct.

In 2016, enterprises will accelerate the shift to a more consumer-like computing environment based on crowd-sourcing technology and persona-based approaches that enable employees to choose the productivity tools and technology they want to use – be it inside or outside the office. This will set a new IT standard in delivering personalized services to employees and allowing them to be the curator of their own work experiences.



While traditional modes of IT must continue to drive down technology costs, the new mode of IT focuses on time-to-market, rapid application evolution (DevOps) as well as tight alignment with lines of business inside of organizations. This is driving the need to automate.

We’ve already seen traditional businesses such as banking, insurance and transportation turn to DevOps in order to continuously introduce innovative, secure and easy-to-use solutions that strengthen their competitive edge. At the same time online businesses are looking for solutions to protect new digital services from expensive outages that could potentially cause lost revenue and damaged brands.

In 2016, “the second becomes the new minute.” Speed to react is more critical than ever, from the developer all the way up to the CEO. Organizations that prepare for incidents ahead of time and have a development solution in place for fast, automated deployments will be best positioned to manage problems head on when unfortunate incidents occur.



Going into 2015, many predicted that the adoption of public cloud in the enterprise would slow due to concerns about data security. Instead, public cloud adoption has increased significantly as the public cloud has become more secure, reliable and easier for distributed workforces to use.

At the same time, private clouds have become cheaper and easier for IT to manage, but those advantages have not proven to be enough to replace the convenience of using the public cloud as security concerns become less of an issue.

Our prediction for 2016 is greater adoption of public cloud solutions in the enterprise, as well as hybrid cloud strategies that leverage the best features of both private and public clouds to drive new revenue streams and open up new markets.



This year we saw security become a board-level discussion, as many high profile brands such as Sony and Anthem fell victim to vulnerabilities, cyber attacks and data breaches. It is taking far too long to address vulnerabilities, essentially giving hackers an open door to access anything they consider valuable.

Eighty percent of vulnerabilities are known, yet it takes an average of 193 days to patch these vulnerabilities. That means companies are knowingly exposing themselves to a potential breach for more than six months at a time.

In 2016 it’s not a matter of if your enterprise is going to get hacked, it’s a matter of how and when. BMC expects more organizations to seek out internationally recognized data protection accreditations, like Binding Corporate Rules (BCRs), which allow secure data transfer across borders while continuing to comply with local rules and regulations.



The digital transformation businesses are undertaking to remain competitive will continue throughout 2016 and beyond, as companies optimize their IT infrastructure to become faster, more agile, and scale to meet the changing expectations of customers, partners, and the digital workforce. We wish you and your business a prosperous 2016 and look forward to helping you in your digital transformation journey.

These postings are my own and do not necessarily represent BMC's position, strategies, or opinion.

About the author

Bill Platt

Bill Platt

Bill Platt is senior vice president and chief architect for BMC Software. He is responsible for innovating and developing technologies that evolve with the ever-changing digital enterprise. Prior to joining BMC, Bill was general manager for Amazon Web Services with an impressive 25-year career in IT, including working in the software and cloud industries, the PaaS industry, desktop virtualization, distributed computing, internet and ecommerce, enterprise software, services and support. He holds bachelor of science degrees in systems engineering and in economics from the Wharton School at the University of Pennsylvania.