What is Regression Testing? Regression Testing Explained

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When making changes to a system, application, or component, you may find that the error or new feature you addressed is functioning – but now several other issues exist. This is a common issue in software development. There are many ways to test software, but one test focuses on post-modification testing to ensure the fix doesn’t cause harm or … [Read more...]

What is IT Asset Management? ITAM Explained

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We talk a lot about coordinating the skills and services of IT teams with business needs – anything from overseeing hard skills like programming, developing agile and DevOps cultures, and prioritizing projects based on needs, skill sets, timelines budgets, and even politics. But one thing we hear less about: how to accurately manage the … [Read more...]

What is an Operational-Level Agreement? OLAs Explained

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In today’s technology-driven marketplace, delivering superior IT service management is a requirement to remain relevant. As such, organizations must monitor key infrastructure performance indicators and business services defined under Service Level Agreements (SLAs), Operational Level Agreements (OLAs) and Underpinning Contracts (UCs). However, … [Read more...]

Top 34 Tech/IT Conferences of 2018

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Last updated: 5/23/2018 Conferences are designed to not only promote fellowship and create networking opportunities among like-minded peers, but they also provide access to the newest ideas and concepts. Fortunately, there are hundreds of tech and IT conferences around the globe each year, so you have the chance to find the right ones that will … [Read more...]

CapEx vs OpEx for IT & Cloud: What’s The Difference

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IT professionals generally have two options when it comes to procuring new equipment, capabilities, and software: they can obtain new capabilities and equipment as a capital expense (CapEx) or they can obtain them as an operating expense (OpEx). As many companies are shifting from a model of hardware and software ownership to a SaaS model, IT and … [Read more...]

What is Enterprise Output Management? EOM Explained

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  Enterprise Output Management (EOM) refers to the process by which enterprise organizations manage, format and distribute data created from operational applications. These include CRMs, banking systems, insurance information systems, ERPs, retail POS systems, accounting software and more. Sometimes categorized as middleware, this … [Read more...]

ITIL Change Advisory Board (CAB) Explained

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ITIL Change Management & the CAB In the ITIL framework, change management is one of the main processes of the Service Transition phase. Other processes that work in tandem with change management in the Service Transition phase include: Change evaluation Product management Application development Release management Service … [Read more...]

What Is A Software Defined Data Center?

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An increasing number of enterprises are realizing the benefits of utilizing cloud platforms to support employee productivity, collaboration and business innovation. The benefits of switching to the cloud are far-reaching and can include reduced operational costs, higher accessibility and lower maintenance. These technological advancements have … [Read more...]