Stephen Watts

Stephen Watts

Stephen Watts is an IT marketing professional based in Birmingham, AL. Stephen began working at BMC in 2012 and focuses on creating best-in-class web content.

SaaS vs PaaS vs IaaS: What’s The Difference and How To Choose

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While the cloud is an extremely hot topic from small businesses all the way to global enterprises, it is still a pretty broad concept that covers a lot of online territory. As you begin to consider switching your business to the cloud, whether it be for application or infrastructure deployment, it is more important than ever to understand the … [Read more...]

Service Integration and Management (SIAM) For Beginners

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There are few industries more demanding than IT when it comes to exceeding expectations. Tech startups and large businesses alike, feel the pressure to perform in innovative ways beyond industry standards as they navigate a competitive market. Oftentimes, this leads to outsourcing of services to provide value and savings to end users. Why All the … [Read more...]

What is Batch Processing? Batch Processing Explained

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Simply put, Batch Processing is the process by which a computer completes batches of jobs, often simultaneously, in non-stop, sequential order. It’s also a command that ensures large jobs are computed in small parts for efficiency during the debugging process. This command goes by many names including Workload Automation (WLA) and Job … [Read more...]

Load Testing, Performance Testing and Stress Testing Explained

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Are you a looking for ways to simulate expected pressure on your software, website or application? Load testing allows you to know if your software can handle the eventual demands from the numerous end users who will be using it. Load testing is one form of performance testing that involves applying ordinary stress on a software, application or … [Read more...]

Known Error Database: An Introduction to KEDBs

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ITIL is a set of best practices that help IT teams function efficiently and align with the needs of business. One important piece of the ITIL that contributes to both of these goals is the Known Error Database, often shortened to KEDB. This is a database that tracks and describes all of the known errors within an overall system. In this article, … [Read more...]

IT Balanced Scorecard Explained: Using BSC for IT Performance

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The Balanced Scorecard is a management system that clarifies the strategy and vision of an organization, and then translates them into action that can be tracked. In simple terms, it’s a way of understanding how well the department or entire organization is doing. At first glance the balanced scorecard (BSC) can seem to be only a way of turning … [Read more...]

IT Security vs IT Compliance: What’s the Difference?

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For some IT professionals, the line between security and compliance becomes easily blurred and may seem like a moving target. How do we create comprehensive security programs while meeting compliance obligations? Is checking the compliance box really enough? And how does all this enable the business to function and move forward? These are questions … [Read more...]