Vidhya Srinivasan – BMC Blogs http://www.bmc.com/blogs BMC Software Tue, 16 Jan 2018 12:41:40 +0000 en-US hourly 1 http://blogs.bmc.com/wp-content/uploads/2016/04/bmc_favicon-300x300-150x150.png Vidhya Srinivasan – BMC Blogs http://www.bmc.com/blogs 32 32 Service Management in an Era of Artificial Intelligence & Machine Learning http://www.bmc.com/blogs/service-management-in-an-era-of-artificial-intelligence-machine-learning/ Thu, 12 Oct 2017 10:30:35 +0000 http://www.bmc.com/blogs/?p=11325 The shift People. Process. Technology. Those three words are the golden triangle for a successful transformation. The first and the last are undergoing drastic shifts as we speak. Millenials are entering the workforce at a rapid pace. Over 50% of the workforce will be millennials by 20201 and with 3 to 4 generations working together, […]]]>