Vidhya Srinivasan

Vidhya Srinivasan

Vidhya Srinivasan is the Head of Marketing for the Service Management Business Unit. Prior to BMC, Vidhya was at ServiceNow where as a Marketing leader she led Community and Digital strategies. She built a vibrant customer, developer and partner ecosystem and drove customer acquisition, adoption and retention strategies and programs. Vidhya has held various leadership roles driving Platform, Product Management and Customer Engagement strategies at Cisco and Sun Microsystems. She holds a Masters in Information Systems and an MBA. Her passion includes customer experience, digital engagement and advocacy.

The 3 Core Components of BMC Helix, Part 3: Containers

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In this blog series, we’ve covered the core components of the new BMC Helix Cognitive Service Management solution. We call them the 3 Cs: Cognitive, Cloud, and our topic for today, Containers. Containers enable greater freedom and flexibility in today’s complex multi-cloud environments. Many people outside of IT, however, aren’t exactly sure … [Read more...]

The 3 Core Components of BMC Helix, Part 2: Everything-as-a-Service and Operating in the Multi-Cloud

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BMC Helix, our new end-to-end Cognitive Service Management offering, delivers the future of service management with three core components: Cognitive, Cloud, and Containers. We covered the first “C”, Cognitive, in our initial blog post of this series. BMC Helix embeds cognitive capabilities powered by AI and ML into every step of the service … [Read more...]

La gestion de services à l’ère de l’intelligence artificielle et de l’apprentissage automatisé

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Service Management AI

Les notions de personnel, processus et technologie évoluent : ces trois éléments sont les piliers d'une transformation réussie. Le premier et le dernier d'entre eux sont actuellement soumis à d'importants changements. La génération Y arrive sur le marché du travail à grands pas. D'ici 2020, la génération Y représentera plus de 50 % de la … [Read more...]

La gestión de servicios en la era de la inteligencia artificial y el aprendizaje automático

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Service Management AI

El cambio Personas. Proceso. Tecnología. Esas tres palabras son el triángulo de oro para el éxito de la transformación. Las primeras y la última están experimentando cambios drásticos en estos mismos instantes. Los «millenials» están accediendo al mercado laboral a un ritmo rápido. Más del 50 % de la población activa serán «millenials» el año … [Read more...]