Tom Parish – BMC Blogs http://www.bmc.com/blogs BMC Software Wed, 17 Jan 2018 04:48:47 +0000 en-US hourly 1 http://blogs.bmc.com/wp-content/uploads/2016/04/bmc_favicon-300x300-150x150.png Tom Parish – BMC Blogs http://www.bmc.com/blogs 32 32 ITIL Principles Series Part 2 – Service Design.  Escape the ITSM Silos, with Anthony Orr http://www.bmc.com/blogs/itil-principles-series-service-design-principles-escape-the-itsm-silos/ Mon, 29 Oct 2012 00:00:00 +0000 http://bmcsoftware.wpengine.com/itil-principles-series-service-design-principles-escape-the-itsm-silos/ “A holistic approach ensures that everything comes together in the right way.” — Anthony Orr The ITIL Service Design principle helps IT organizations move away from a “siloed” approach to service management, so they can deliver services faster and more efficiently. But what’s really involved with holistic service design? Find out in Part 2 of […]]]>