Tony Myers – BMC Blogs BMC Software Fri, 18 Jan 2019 07:44:53 +0000 en-US hourly 1 Tony Myers – BMC Blogs 32 32 The Secret to Great IT Analytics Tue, 19 May 2015 18:00:34 +0000 IT analytics is a vast subject with many areas for discussion.┬áIn this post, we will explore some common IT Service Management (ITSM) reporting and analytics problems and identify the key principles and attributes of a good solution. “This shouldn’t be so difficult! The data is there. I can see it! Why do I have to […]]]>