Tami Casey

Tami Casey

I joined the BMC communications team in early 2014 as a senior PR manager with responsibility for corporate and product initiatives. My career spans in-house PR roles at Intel Corp., Borland and security startup ForeScout as well as several years at a boutique PR firm serving technology start-ups.

BMC Remedyforce Spring ’15 for Efficient, Modern Service Management

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BMC today announced Remedyforce Spring ’15 with productivity enhancements that deliver a streamlined, high-speed service management experience in the cloud. “Modern digital enterprises need a more dynamic and expansive approach to service management incorporating mobile, cloud, social, and Internet of Things,” said Robin Purohit, president … [Read more...]

Customer Voices: Spark Ventures’ Remedyforce Adoption

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Spark Ventures is creating fantastic new digital experiences for its customers in New Zealand, and it has set up a number of exciting new businesses from video-on-demand to WiFi and cloud computing that all provide savings and quality service to its customers. The BMC Beat recently set down with Peter Yates, head of operations and platform delivery … [Read more...]

World-Class Engineering Leader Joins BMC

Elizabeth Xu

One major benefit of going private is the ability to invest in longer-term business initiatives – including recruitment of smart talent to drive growth. To that end, BMC has added some serious talent to the executive team in 2014 – from global sales and business unit leaders to world-class customer service and marketing leaders. One of the … [Read more...]

Service Management in the Cloud with Mitchell International

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We recently sat down with Pauline Mulvey, vice president of enterprise business technology for Mitchell International, a leading software service provider, to discuss how Remedyforce helps the company run leaner, be more efficient and deliver better services to its customers. In the interview, Pauline discusses moving all internal applications … [Read more...]

BMC Delivers Foundation for Storage-Aware Application Models

Atrium Discovery for Storage

BMC today unveiled new software that helps IT teams automatically inventory their storage assets and map the links between storage infrastructure, business applications and digital services. The new software – BMC Atrium Discovery for Storage – automates a manual process for most companies, made increasingly difficult by virtualization. According … [Read more...]

Bringing IT and the Mainframe to Life

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The BMC Beat recently caught up with Jonathan Adams, vice president and general manager of Z Solutions & Select Technologies at BMC. Jonathan discusses highlights from a worldwide survey of 1,200 IT leaders which found that despite the mainframe’s perception as a legacy platform, customers who report that one of their top priorities is cloud, … [Read more...]

Ameritas Invests in Remedyforce, Earns 96% Annual ROI

Remedyforce

Ameritas is a mutual insurance company with a long tradition of striving to deliver the very best in products and services. It measures success by how many people they’ve helped – a philosophy that also plays a key role in its IT group. In early 2012, IT VP Tom Schroeck and team were tasked with finding a solution that would integrate Ameritas’ … [Read more...]