Saar Shwartz – BMC Blogs BMC Software Wed, 21 Mar 2018 18:19:43 +0000 en-US hourly 1 Saar Shwartz – BMC Blogs 32 32 Faster, Better, Smarter: The Who, What, and Why of Modern Service Desks Wed, 11 May 2016 22:16:43 +0000 In a perfect world, we wouldn’t need service desks because our business systems would never fail and nothing would ever go wrong for employees, partners, and customers. However, the reality is that service desks are key to keeping an organization running smoothly. Companies that don’t prioritize modernizing service desk technology risk falling behind when it […]]]> Digital Enterprise Management – A New Paradigm Mon, 17 Aug 2015 22:31:39 +0000 If you are anything like me, and chances are that you are, you no longer talk to people you don’t know. Sure, maybe it’s the result of the childhood lesson “don’t talk to strangers,” but the more likely scenario is that you have become accustomed to tapping a digital icon when you have personal business […]]]> 37