Seth Paskin

Seth Paskin

Seth Paskin is a Principle Solutions Marketing Manager responsible for the SaaS part of the TrueSight portfolio. He has 20 years of IT industry experience with leading organizations such as BMC, Dell and Harte-Hanks. Seth has extensive experience in business intelligence and analytics solutions for IT, having designed and built solutions for enterprise customers using technologies such as Teradata, MSSQL, MySQL, JMP, Business Objects, Microsoft Reporting Services, Tableau, Qlik and now BMC’s IT analytics solution, TrueSight Intelligence.

Supervised vs Unsupervised AIOps Machine Learning

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AIOps Machine Learning

This post explains the difference between “supervised” and “unsupervised” machine learning in the context of Artificial Intelligence for IT Operations (AIOps). I’ll define the difference between the two, briefly discuss application considerations and share a couple of IT-specific examples. What is “machine learning”? Machine Learning (ML) is … [Read more...]

Concerns and Challenges of IT Leaders Considering AIOps Platforms

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In my role as Principal Solutions Marketing Manager for BMC’s TrueSight SaaS analytics and monitoring solutions, I’ve had the opportunity to talk with hundreds of customers this past year about Artificial Intelligence for IT Operations (AIOps). If you haven’t heard about AIOps before, check out this blog post and the Gartner Market Guide for … [Read more...]

AIOps Leverages Natural Language Processing for Service Tickets

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As IT service delivery becomes more complex and dynamic, forward-thinking IT leaders are turning to Artificial Intelligence for IT Operations (AIOps). By leveraging machine learning and analytics on a big data platform, AIOps can help to resolve IT issues more efficiently and help to identify opportunities for automation. An AIOps platform that … [Read more...]

Why AIOps Needs Big Data and What That Means for You

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In our previous blog post explaining what “Artificial Intelligence for IT Operations” (AIOps) is, we presented the following graphic: In this blog post, we’ll go deeper into the Big Data layer, explain why it is essential for AIOps, provide a brief overview of big data evolution and discuss what this means for your AIOps … [Read more...]

What Is AIOps? AIOps Explained

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According to Gartner, IT Operations personnel (IT Ops) are in for a major change over the next few years. This change is driven by frustration with traditional IT management techniques, methods that enterprise IT Ops teams see as unable to cope with digital business transformation. Gartner predicts we will see a significant change in current IT Ops … [Read more...]