Robin Purohit – BMC Blogs https://www.bmc.com/blogs BMC Software Wed, 19 Sep 2018 11:55:19 +0000 en-US hourly 1 https://blogs.bmc.com/wp-content/uploads/2016/04/bmc_favicon-300x300-150x150.png Robin Purohit – BMC Blogs https://www.bmc.com/blogs 32 32 The Journey from ITSM to DSM https://www.bmc.com/blogs/the-journey-from-itsm-to-dsm/ Tue, 30 Jun 2015 23:53:27 +0000 http://www.bmc.com/blogs/?p=8503 In my first year at BMC, I’ve met with 100s of customers and have been amazed at the common passion they have to transform how IT services are delivered, managed, and consumed for a new digital future that is here now. In my previous blog on our new vision for the industry, Digital Service Management: […]]]> Digital Service Management: A New Vision for ITSM https://www.bmc.com/blogs/a-new-vision-for-itsm-digital-service-management/ Wed, 20 May 2015 19:41:42 +0000 http://www.bmc.com/blogs/?p=8418 Human productivity in the age of the digital enterprise I have been on the road talking to hundreds of customers, and it seems nearly every company in every industry, geography, and size is actively thinking about how to become a digitally-oriented business. Every customer I meet with is now looking for a path to embrace […]]]> The BMC Vision for IT Service Management (ITSM): Deliver What the People Want https://www.bmc.com/blogs/bmc-vision-service-management-itsm-deliver-people-want/ https://www.bmc.com/blogs/bmc-vision-service-management-itsm-deliver-people-want/#comments Tue, 19 Aug 2014 03:35:17 +0000 http://www.bmc.com/blogs/?p=7296 Eliminate IT Friction, Drive Productivity, and Create Meaningful IT Experiences for Everyone Newly appointed BMC ITSM president, Robin Purohit, discusses the BMC vision for ITSM in this blog aimed at identifying the responsibilities of the CIO and IT organization in this era of IT transformation, and the strategy, team, and resources needed to address this shift—and […]]]> https://www.bmc.com/blogs/bmc-vision-service-management-itsm-deliver-people-want/feed/ 8 How To Build Your ITSM Business Case https://www.bmc.com/blogs/how-to-build-your-case-for-investment-in-itsm/ https://www.bmc.com/blogs/how-to-build-your-case-for-investment-in-itsm/#comments Fri, 06 Jun 2014 00:00:00 +0000 http://bmcsoftware.wpengine.com/how-to-build-your-case-for-investment-in-itsm/ Familiarity breeds comfort—no matter how dysfunctional the situation. Despite your best efforts to communicate the challenges facing your organization and build an indisputable case for change, you face an uphill battle. Not everyone will be enthusiastic about the weaknesses you’ve exposed and the prospect of embarking on a project that radically change the status quo. […]]]> https://www.bmc.com/blogs/how-to-build-your-case-for-investment-in-itsm/feed/ 1