Rod McLane

Yakult cuts help desk costs with BMC RemedyForce

yakult

When it comes to the roles, responsibilities and challenges for IT, smaller organizations don’t necessarily have it easier.  IT departments of any size must solve problems quickly and respond to their user requests as quickly as possible.  For the small and mid size companies this can be an even bigger challenge as they are constrained in the … [Read more...]

Lockheed Martin aims for the sky with BMC Remedy

f35

When it comes to building high performance aircraft, nobody is better at it than Lockheed Martin but gearing up to build the F35, one of the most advanced modern fighters, requires more than just a history of success. To keep Lockheed Martin’s manufacturing systems running at peak performance it takes a comprehensive understanding of the hardware … [Read more...]

Wood Group sees quick returns with Remedy OnDemand

screenshot

As a market leader in the IT service Management space for more than a decade, BMC has thousands of customers that have selected our solutions to help them better manage their IT infrastructure and build the bridge between IT and the business.  In this new installment on ITSMtoday I will be covering examples on how are customers are utilizing BMC’s … [Read more...]