Having Actionable Data All the Time for IT Operations

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Decisions and Actionable Data for IT Operations Everyone in IT knows that data makes all the difference in making key decisions. Simply having the data is one thing. But what about having the actionable data you need right in front of you any time you need it? Managing IT services has gotten so complex that data streams of performance and … [Read more...]

IT Monitoring: The Second Is the New Minute

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Modern applications dominate our daily actions from online reservations to transferring funds to purchasing merchandise to applying for a loan. These service apps must perform without delay, keeping in mind that the average time it takes for customers to abandon a web page has gotten much shorter over the years. As consumers, our expectations … [Read more...]

Virtualization Management Strategies & Benefits

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Don’t Accelerate IT and Have Your Virtualization Strategies Backfire Virtualized computing environments have become the norm for many business processes. At a minimum, most small companies rely on cloud-based applications for email, web, and banking services. If you don’t have some form of virtualization, chances are you’re running a small … [Read more...]

What Happens When Big Data Becomes Bad Data?

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Most competitive enterprises now use big data for business intelligence activities. For example, Facebook leverages its big data sets—in real time—to determine what ads to place in your sidebar while you’re checking your social feeds or updating your status. In another example, you probably receive emails from your service provider, such as … [Read more...]

IT Operations Analytics and the Power of Proactive Log Analysis

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IT Operations Analytics

Remember having to package log files for IT to troubleshoot apps? Everything has changed. We now need complete visibility from anywhere. In the past, IT support received a trouble ticket from an unhappy end user and began troubleshooting the issue by asking the now, grumpier end user, to package their log files and send to the support center along … [Read more...]