Patrick Campbell – BMC Blogs BMC Software Wed, 23 Jan 2019 13:27:53 +0000 en-US hourly 1 Patrick Campbell – BMC Blogs 32 32 AWS re:Invent 2017: Global Enterprises Take Center Stage Thu, 21 Dec 2017 09:11:05 +0000 Last month, Amazon Web Services (AWS) hosted their annual re:Invent conference that brought together over 40,000 IT professionals to connect with each other and cloud experts for collaboration and opportunities to learn more about AWS. As the leading vendor in public cloud services, many enterprises currently leverage AWS to provide the infrastructure and services that […]]]> Digital Experience Monitoring Elevates IT Operations Thu, 24 Aug 2017 11:15:44 +0000 Digital experience monitoring is rapidly becoming more relevant to most modern enterprises. They must provide multi-faceted digital experiences that consumers demand in order to keep their business. For example, we now have compute power in the palm of our hands with apps like Venmo, PayPal, and Akimbo, as well as with apps from most mainstream […]]]> IT Alerts: From Operational Trenches to AIOps Wed, 16 Aug 2017 04:15:09 +0000 Most enterprises are undergoing rapid digital transformation to keep up with their competition by embracing innovation with new ways to deliver value at greater speeds and lower cost. For example, retail stores and banks are losing their brick and mortar for online digital experiences that delight customers with convenience and services that are customized and […]]]> What is Synthetic Transaction Monitoring and How Does It Benefit ITOps? Tue, 01 Aug 2017 06:25:50 +0000 Don’t be caught off guard We’ve all experienced that moment when you send a valuable web link to a colleague, client, or prospect and they respond with “Oh, that link you sent me does not work.” No one likes to be caught off guard. We want to make sure that everything is ready for important […]]]> Considerations for Monitoring Cloud-Hosted Apps and Infrastructure Wed, 26 Jul 2017 02:56:24 +0000 Moving infrastructure and apps to the cloud promises agility that better aligns resources to demand. There’s also a promise for cost savings depending on what you’re planning to do. However, if you do not manage the consumption of resources—especially in public clouds like Amazon Web Services (AWS) and Microsoft Azure—you could end up paying a […]]]> IT Infrastructure Capacity: Optimizing for Digital Maturity Wed, 19 Jul 2017 06:40:16 +0000 Digital transformation has changed how we do almost everything. Our consumer expectations have evolved so that established services like banking now have mobile apps that work in the palm of our hands to win or keep our business. Hailing a ride or purchasing just about anything happens in seconds—the apps must run without a hitch. […]]]> Multi-Cloud Best Practices: How IT Ops Can Champion Thu, 13 Jul 2017 01:15:12 +0000 Clouds—A playing field for innovation For years, we’ve been innovating with cloud technologies. Within minutes we spin up infrastructure that is publicly accessible to users across the globe for just about any web-based application or service. The promise of agility and lower cost drives many innovators to self-provision cloud resources instead of going through the […]]]> Reduce MTTR: Machine Learning to the Rescue Wed, 28 Jun 2017 14:00:26 +0000 It’s not uncommon for performance monitoring strategies to leverage thresholds to alert operators when certain metrics for key performance indicators (KPIs) go outside what is generally considered acceptable for IT apps and services to run smoothly. To better understand this, consider when an app on your computer starts consuming a lot of memory and everything […]]]> Self-Service IT Thrives in the Clouds Thu, 19 Jan 2017 04:05:49 +0000 IT services now sprawl from a wider range of resources to a wider range of audiences in most digital business environments—thanks to the cloud.  A lot of IT services are now offered with just three or four clicks on the Internet and a credit card to make it easier than ever. For example, let’s take […]]]> Seeing Beyond a “Single Pane of Glass” for Modern, Industrial IT Wed, 23 Mar 2016 22:18:29 +0000 You’ve probably heard the buzz phrase “single pane of glass” more times than you care to admit. It’s typically used to convey the benefits of an enterprise-level solution that unifies a bunch of data into a single dashboard interface. Questions to Ask When you are talking to someone extolling the virtues of their “single pane”, […]]]>