Mike Roper – BMC Blogs https://www.bmc.com/blogs BMC Software Fri, 07 Dec 2018 13:50:33 +0000 en-US hourly 1 https://blogs.bmc.com/wp-content/uploads/2016/04/bmc_favicon-300x300-150x150.png Mike Roper – BMC Blogs https://www.bmc.com/blogs 32 32 Building an IT Service Catalog: 7 Steps to Success (Part 2) https://www.bmc.com/blogs/building-an-it-service-catalog-7-steps-to-success-part-2/ Thu, 28 Jun 2018 13:05:38 +0000 http://www.bmc.com:80/blogs/?p=12535 In my previous blog post, I wrote about the first three steps in building an IT service catalog. If you missed that, check it out first. Up to this point, we’ve gathered all the relevant information needed to build the catalog using the tools and technology that the business has at hand. Next, we’ll focus […]]]> Building an IT Service Catalog: 7 Steps to Success (Part 1) https://www.bmc.com/blogs/building-an-it-service-catalog-7-steps-to-success-part-1/ Wed, 21 Feb 2018 18:08:39 +0000 http://www.bmc.com/blogs/?p=11881 In this 2-part series, we’ll take a close look at what it takes to plan, create and deploy an IT Service Catalog. Whether you are delivering IT services to a large enterprise-level user community or small groups of independent users, the service catalog plays a critical role by acting as the common interface for users […]]]>