Michael Samboy

Michael Samboy

Principal Solutions Marketing Manager on the BMC Data Center Automation/Cloud Team. Focused on BMC Atrium Orchestrator and all things related to service desk automation. 20 years in software sales and marketing.

Forrester’s Key Initiatives to “Wowing” Your Workforce with Your Service Desk

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Your workforce can’t afford to be locked out of an application, run out of storage space, or experience other disruptions that slow down their ability to do their jobs. Plus, when these inconvenient things happen, it can also impact the reputation of your infrastructure and operations teams. Forrester recently published a study which looks at … [Read more...]

Six Reasons to Love Service Desk Automation

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Valentine’s Day is traditionally known as a time to express feelings of love, appreciation, or affection. How you celebrate is up to you. Maybe you send out cards, buy flowers, go to a restaurant, or find other ways to share your thoughts on that special day. But you don’t have to just thank or recognize people (or even your dogs or cats, for that … [Read more...]