What Is IT Infrastructure and What Are Its Components?

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IT infrastructure I like to think of infrastructure as everything from wall jack to wall jack. Thinking of infrastructure in this manner enables effective conversations with those who are less familiar with the various components. The term IT infrastructure is defined in ITIL v3 as a combined set of hardware, software, networks, facilities, … [Read more...]

IT Infrastructure Manager Roles and Responsibilities

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What Does an Infrastructure Manager Do? Summary The Infrastructure Manager is responsible for the design, installation, maintenance, and retirement of the systems and personnel that are at the core of an organization. The services under the responsibility of the Infrastructure Manager are typically the underpinning (or supporting) services that … [Read more...]