Joe Roush – BMC Blogs BMC Software Wed, 18 Oct 2017 18:04:44 +0000 en-US hourly 1 Joe Roush – BMC Blogs 32 32 Creating an IT Strategy Communications Plan: 5 Keys to Success Wed, 04 Oct 2017 11:50:39 +0000 This article is written from the perspective of an IT Strategy in higher education. However, many of the concepts can be applied to any strategy communications plan. Keep in mind however that the IT Strategic plan has an organization-wide impact. Because of this, the approach to communicating the IT strategy should be treated just like […]]]> IT Strategic Plans: 5 Great Examples from Higher Education and Why You Should Read Them Fri, 22 Sep 2017 11:00:30 +0000 Introduction No two strategic plans are created equal, nor should they be. An organization’s IT Strategic plan should reflect the unique needs of the organization as well as the market in which it operates. Higher education is no different. While many universities share similar challenges, the solutions to those challenges must be considered in the […]]]> IT Strategic Planning: Why is an IT Strategy So Important? Fri, 04 Aug 2017 06:42:03 +0000 All of us at some point or another have likely been involved in a strategic planning process. Sometimes planning goes well and sometimes it does not. More often than not, a strategic plan becomes what I refer to as a “dustable” Dustables are those little nick-Knack’s that are all over you grandmothers house that just […]]]> First Five IT Roles in New Organizations Tue, 11 Jul 2017 09:29:34 +0000 Small organizations oftentimes partner with consulting firms or large name vendors to provide their technology solutions. However, it eventually becomes important to bring expertise in-house so that technology solutions can be implemented to maintain efficiencies as the organization grows. For non-technical entrepreneurs, deciding where to start can be a challenge. This article provides some suggestions […]]]> Managing Big IT Projects with a Small Staff Mon, 03 Jul 2017 12:15:13 +0000 Intended audience Throughout my career, I have continually tried to improve my project management skills. For large organizations, there are extensive options for improving project management processes. I always find it challenging to find concepts that can be applied to smaller organizations. This article is intended for smaller organizations that have the following characteristics: Less […]]]> Infrastructure Monitoring vs Management: What’s The Difference Wed, 17 May 2017 10:40:44 +0000 Introduction / background “If you cannot measure it, you cannot improve it.” – Peter Drucker. This all too often misquoted phrase can be applied in a variety of ways. However, it is especially accurate when we are talking about infrastructure management. If we do not measure (monitor) the infrastructure then we certainly cannot improve (manage) […]]]> What Is IT Infrastructure and What Are Its Components? Tue, 02 May 2017 03:01:20 +0000 IT infrastructure I like to think of infrastructure as everything from wall jack to wall jack. Thinking of infrastructure in this manner enables effective conversations with those who are less familiar with the various components. The term IT infrastructure is defined in ITIL v3 as a combined set of hardware, software, networks, facilities, etc. (including […]]]> IT Infrastructure Manager Roles and Responsibilities Mon, 24 Apr 2017 15:52:49 +0000 What Does an Infrastructure Manager Do? Summary The Infrastructure Manager is responsible for the design, installation, maintenance, and retirement of the systems and personnel that are at the core of an organization. The services under the responsibility of the Infrastructure Manager are typically the underpinning (or supporting) services that enable the delivery of customer-facing IT […]]]>