Joe Roush

Joe Roush

Joe Roush has managed information technology in a variety of roles in several different industries. After getting his start managing systems migrations in Banking and Manufacturing, he has spent the past 15 years providing IT services to small government and education. Joe currently serves as a senior IT leader in higher education, specializing in IT strategy and helping organizations understand the value of technology infrastructure in delivering organizational results.

Creating an IT Strategy Communications Plan: 5 Keys to Success

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This article is written from the perspective of an IT Strategy in higher education. However, many of the concepts can be applied to any strategy communications plan. Keep in mind however that the IT Strategic plan has an organization-wide impact. Because of this, the approach to communicating the IT strategy should be treated just like an … [Read more...]

IT Strategic Planning: Why is an IT Strategy So Important?

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All of us at some point or another have likely been involved in a strategic planning process. Sometimes planning goes well and sometimes it does not. More often than not, a strategic plan becomes what I refer to as a “dustable” Dustables are those little nick-Knack’s that are all over you grandmothers house that just sit around and collect dust. … [Read more...]

First Five IT Roles in New Organizations

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Small organizations oftentimes partner with consulting firms or large name vendors to provide their technology solutions. However, it eventually becomes important to bring expertise in-house so that technology solutions can be implemented to maintain efficiencies as the organization grows. For non-technical entrepreneurs, deciding where to start … [Read more...]

Managing Big IT Projects with a Small Staff

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Intended audience Throughout my career, I have continually tried to improve my project management skills. For large organizations, there are extensive options for improving project management processes. I always find it challenging to find concepts that can be applied to smaller organizations. This article is intended for smaller organizations … [Read more...]

Infrastructure Monitoring vs Management: What’s The Difference

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Introduction / background “If you cannot measure it, you cannot improve it.” – Peter Drucker. This all too often misquoted phrase can be applied in a variety of ways. However, it is especially accurate when we are talking about infrastructure management. If we do not measure (monitor) the infrastructure then we certainly cannot improve (manage) it … [Read more...]

What Is IT Infrastructure and What Are Its Components?

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IT infrastructure I like to think of infrastructure as everything from wall jack to wall jack. Thinking of infrastructure in this manner enables effective conversations with those who are less familiar with the various components. The term IT infrastructure is defined in ITIL v3 as a combined set of hardware, software, networks, facilities, … [Read more...]

IT Infrastructure Manager Roles and Responsibilities

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What Does an Infrastructure Manager Do? Summary The Infrastructure Manager is responsible for the design, installation, maintenance, and retirement of the systems and personnel that are at the core of an organization. The services under the responsibility of the Infrastructure Manager are typically the underpinning (or supporting) services that … [Read more...]