When I joined BMC about 18 months ago, the time had come to reshape our talented services organization. BMC technologies had become so integral to the transformation of their business, that customers were turning to us for strategic guidance on how, where and when to achieve their digital enterprise IT objectives. It was only natural our services … [Read more...]
David Gai is president of Customer Success and chief customer officer for BMC Software, Inc. Prior to joining BMC, Gai was executive vice president of Worldwide Services at JDA Software, where he managed the P&L for all lines of service, including cloud, consulting, customer support and education. Previously he led worldwide customer support, consulting and education teams at both EMC and BEA Systems. Gai has also served as CEO and president of Equitant, an international business process operations company in Dublin, Ireland; served as general manager of North American Operations for HP; and led his own company providing consulting services to global customers including American Express, Universal Studios and Chevron. Gai holds a bachelor of science in computer software engineering from California State University of Sacramento. He serves on the advisory board of the Technology Services Industry Association.