Criss Scruggs

Criss Scruggs

With more than 17 years in technology product marketing and management, Criss Scruggs currently drives solutions marketing for Workload Automation including Big Data and DevOps initiatives at BMC. Additional areas of focus over the past few years at BMC included IT Service Management, IT Asset Management, and Mobile Device Management at BMC. Prior to BMC, Scruggs spent several years with other IT organizations focused on Systems and Applications Performance Management, VMware Management, and VoIP/Unified Communications Management businesses. Scruggs holds a master of business administration degree from The Jones Graduate School of Management, Rice University and a bachelor of arts degree in advertising from the University of Oklahoma.

IT Asset Management Best Practices

I was told once that IT asset management is a process, not a project. Truer words could not be spoken. Yet, I think that many organizations implement IT asset management as a reactive measure to a particular incident. When that issue is resolved, the organizational focus on IT asset management is deprioritized until the next incident. Then the IT … [Read more...]

How to Make IT Sausage

I was once told that no one really cares how the sausage is made.  I suppose for me, someone not in the sausage business, that’s true.  But I am guessing that the people who make the sausage care a lot about how it’s made.  As I sat in the opening keynote at the Gartner Application Strategies and Solutions Summit, I had this revelation – while the … [Read more...]

BMC Sets Out to Land the Big “Data” Catch at Hadoop Summit

Hadoop Summit 2016 is only days away and the buzz continues to grow.  Big Data continues to get bigger every day, and this event further exhibits the continued interest organizations of all types and sizes have when it comes to mining their data. Read BMC'c Hadoop Tutorial for Beginners › This year, BMC is pleased to be a Diamond Sponsor at … [Read more...]