Charles Betz – BMC Blogs BMC Software Fri, 18 Jan 2019 07:44:53 +0000 en-US hourly 1 Charles Betz – BMC Blogs 32 32 ITIL and DevOps: Differences & Frameworks Working Together Tue, 31 Jan 2017 01:01:20 +0000 With the rise of Agile and DevOps, what becomes of ITIL®? Gene Kim, the author of The Phoenix Project (along with Keven Behr & George Spafford), states: “ITIL and ITSM still are best codifications of the business processes that underpin IT Operations, and actually describe many of the capabilities needed in order for IT Operations […]]]> 16 How to Unlock Enterprise IT Gridlock Mon, 11 May 2015 17:50:05 +0000 “We can get you a new virtual machine in about 6 weeks.” “Approval of a new data attribute is a standard 100 hours.” “One year and a million dollars.” How often do you find yourselves facing this conundrum? Why can coordinating resources between development and operations teams resemble Dhaka, Bangladesh (above) at rush hour? The reasons are many […]]]> Docker 101: An Introduction Fri, 17 Apr 2015 20:21:45 +0000 Part of our series on Docker. Check out How to Introduce Docker Containers in Enterprise, Docker Production Deployment Security Considerations, and Top 4 Docker Management Tips I’ve been working with Vagrant over the past few months, and recently started investigating Docker hands-on in my lab. Both container technologies are impressive and useful and are changing […]]]> 3