In the business world, you don’t have to worry about zombies wandering the halls of accounting or hiding in the closets of the legal department. But there’s a good chance you’ll find at least a few of them in IT. I’m not referring to the reanimated dead depicted in popular TV series such as The Walking Dead. I’m talking about zombie servers lurking … [Read more...]
April McPherson is an ITSM professional and Senior Systems Engineer. Along with multiple professional certifications, she graduated Magna Cum Laude from DeVry University with a B.S. in Network and Communications Management. Her accomplishments include successfully administering Remedy On Demand, including a fully functional service request portal and a federated CMDB using BMC products. She lives in Kansas.