Andrew Harsch

The Buzz on IT Automation: The Automation Maturity Model

Automation tools play an increasingly important role in day-to-day IT operations, however automation can be found in a wide range of software and IT management tools. In IT operations, automation is a word used everywhere. To understand and measure automation, value can be very hard to quantify and in many cases describe. Automation lives at many … [Read more...]

Getting the lowdown on DevOps: Part 1

BMC recently announced that it had acquired Streamstep, an innovative player in the quickly emerging area of Development operations application management or DevOps.  I had a chance to recently sit down with Jody Hunt, Lead Solutions Manager, and Christopher Little, Lead Solutions Manager, to find out more about this acquisition and the added … [Read more...]