A Revolution in IT Service Management

We’ve been running mainframes for a long time now (50 years), but every time we think there is nothing new to be done, along come some more innovative mainframe management solutions.  Managing service desks is similar in some ways – it has been done for so long you’re not sure it is possible for there to be anything new.


If that’s what you think, check out the Pink conference this week https://www.pinkelephant.com/pink14/, where BMC is once again shattering the myth that everything has already been accomplished with the launch of the New IT.  You can learn more at http://www.bmc.com/solutions/new-it-experience/consumerization-of-it-overview.html

These postings are my own and do not necessarily represent BMC's position, strategies, or opinion.

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Jay Lipovich

Jay Lipovich

G. Jay Lipovich is a Principal Product Manager for mainframe systems management and cost optimization at BMC Software. He has many years’ experience in the design and development of strategies and solutions for infrastructure and data management. This includes design strategy and performance evaluation for a mainframe hardware vendor; infrastructure performance consulting for industry and US government agencies; and design and development of strategies and solutions for infrastructure management solutions. He has published numerous articles in trade journals defining approaches to infrastructure performance management and cost optimization. Mr. Lipovich is ITIL Foundation and CDE certified.