Daniel Nelson
Prevent Cryptojacking by Securing Kubernetes
BY Daniel NelsonDaniel Nelson

A disturbing new trend is on the rise in public cloud security breaches. Attackers are not just stealing sensitive data, but now they’re also hijacking compute power in insecurely configured Kubernetes clusters to mine for cryptocurrency. Tesla, Aviva, and other companies had their Kubernetes clusters on AWS used for cryptocurrency mining, in addition to potential sensitive data leakage. Cryptojacking is clearly becoming a new and emerging threat. We ask key questions on why this threat is becoming so widespread with Kubernetes container clusters on AWS and present three steps to prevent it. Why is Kubernetes a platform of choice for cryptojacking? Container technologies, such as Docker and Kubernetes, have been phenomenal in improving developer productivity. With lightweight portable … [Read More]

How 200+ Companies Are Using BMC Discovery for Multi-Cloud—and Why
BY Raphael ChauvelRaphael Chauvel

Multi-cloud environments allow unprecedented flexibility for each organization to create exactly the right mix of infrastructure for its needs. By making strategic use of public, private, and hybrid clouds, as well as on-premises data centers, you can meet the … [Read More...]

Accelerate Cloud Migration Success with Portfolio Discovery
BY Antonio VargasAntonio Vargas

Cloud migration can be one of the most important moves an organization makes, bringing new levels of agility, scalability, and cost efficiency—but the journey isn’t always a smooth one. As with any major initiative, it’s crucial to have a well-designed process … [Read More...]

Building an IT Service Catalog: 7 Steps to Success (Part 1)
BY Mike RoperMike Roper

In this 2-part series, we’ll take a close look at what it takes to plan, create and deploy an IT Service Catalog. Whether you are delivering IT services to a large enterprise-level user community or small groups of independent users, the service catalog … [Read More...]

Panic-Free Audits: Staying Endpoint Compliant in an Increasingly Complex Environment
BY Joy SuJoy Su

When you hear of an upcoming audit, the first reaction is usually panic. It can take a lot of ongoing effort to maintain audit readiness over time—it’s definitely not the kind of thing you can prepare for overnight. Doubts creep in: Are we up-to-date on all … [Read More...]

GDPR, A Price Worth Paying?
BY Alan WarhurstAlan Warhurst

With all the focus on data privacy and the increased cost and efforts organizations are putting into it, do we really need ANOTHER piece of legislation to have to comply with? I’ve spent the last twelve months following the GDPR story. At first it was part … [Read More...]

Cloud-based ITSM: The Competitive Equalizer for Mid-Market Companies
BY Kellyann LanspaKellyann Lanspa

This blog is the first in a three-part series on IT service management for small-to-medium enterprises (SME), in which we’ll discuss how medium-sized organizations can achieve both enterprise-class IT excellence and digital-native agility. In this installment, … [Read More...]

Enterprise Architecture Frameworks (EAF): The Complete Beginner’s Guide
BY Stephen WattsStephen Watts

Today’s computer and technology systems are complex – especially when they are responsible for so much of the productive activities within most organizations. Physical and cloud servers, applications, and enterprise software all must communicate and share data … [Read More...]

Machine Learning, Data Science, Artificial Intelligence, Deep Learning, and Statistics
BY Seth PaskinSeth Paskin

Machine learning. Data science. Artificial intelligence. Deep learning. Statistics. Most organizations, companies and individuals today are using these technologies – whether they know it or not. If your work involves computers, you’re likely familiar with at … [Read More...]

Building an IT Network for a Remote Facility
BY Joe HertvikJoe Hertvik

Let’s assume your organization is expanding. It’s adding a new processing facility or distribution center. As the IT Operations (IT Ops) group, your job is to add this new location to your corporate network, so they can enter, process, and ship orders, as well … [Read More...]

The Modern Family: IT Asset Management and Service Management
BY John FultonJohn Fulton

Do opposites really attract? Service management has evolved from humble beginnings as a “help desk” supporting the operational back office to handle internal IT support tickets. Today it is a modern solution which has shifted service management to the front … [Read More...]