KOAN-IT Corp Year Founded 2003 Website www.koan-it.com Regional Coverage Americas   BMC Software Solutions BMC Access Management BMC Application Performance and Availability Management (Distributed) BMC Application Root-cause Analysis (Distributed) BMC Change Process Management BMC Distributed Data Backup and Recovery BMC Configuration Automation for Clients BMC Enterprise Scheduling BMC Event Management BMC Identity Audit and Compliance BMC Incident and Problem Process Management BMC Infrastructure Performance and Availability Management (Distributed) BMC Output Distribution BMC Password Management BMC Performance Analysis and Capacity Management (Distributed) BMC Configuration Automation for Servers BMC User Administration and Provisioning BMC User Experience Management BMC Routes to Values BMC Application Management BMC Asset Management BMC Capacity Management BMC Identity Management BMC Infrastructure Management BMC IT Service Support BMC Configuration Automation BMC Atrium: BMC Atrium CMDB BMC Discovery BMC Analytics for BSM BMC Dashboards for BSM BMC Certifications ITSM - AMD Certification (BMC Asset Management and Discovery) - 1 ITSM - CCM Certification (BMC Change and Configuration Management) - 1 ITSM - IPM Certification (BMC Incident and Problem Management) - 1 ITIL Foundation Certification -13 ITIL Practitioner Certification - 2 Remedy Approved Consultant (RAC) Certification - 3 Remedy Approved Technical Support Certification - 2 Office Locations KOAN-IT Corp. Canada T: 613-591-9131ext230 Email: peter.pranschke@koan-it.com Montreal Office 1010 Sherbrooke O., Suite 108 Montreal, Quebec H3A 2R7 T: 514-847-1334 F: 514-286-6078   Toronto Office 4950 Yonge Street, Suite 2200 Toronto, Ontario M2N 6K1 T: 416-218-5542 F: 416-221-4668 Ottowa Office 329 March Road, Suite 108 Ottawa, Ontario K2K 2E1 t: 613-591-9131 f: 613-591-2640