AMSTERDAM, August 4, 2008 – BMC Software (NYSE: BMC) announced today that the Carabinieri, Italy’s renowned federal police organization, has standardised on BMC’s Business Service Management (BSM) platform. The Carabinieri will use BSM to unify its vast and complex information systems by 2009, thus freeing up critical internal resources. 

BMC was selected by the Carabinieri as part of a public bidding process based on its ability to meet the in-depth technical demands of the Italian federal police, as well as BMC’s excellent reputation and proven track record in deploying BSM.  BMC’s alignment to ITIL best practice was also a key consideration.

“We believe that the Carabinieri must automate the management of our internal IT management activities so that we can devote our resources in service to the community,” explained Captain Antonio Tambato.  “We chose to unify our systems using BMC’s Business Service Management to take the hassle out of IT. By simplifying internal processes, we will free up time and resources considerably, allowing us to concentrate on what is important.”

The proposed scale and speed of the project is impressive. The Carabinieri intends to fully implement BMC’s Business Service Management within one year, with the objective of unifying the IT systems of the General Command of the Force, National Administrative Centre in Chieti, the Interregional Commands in Milan, Rome, Naples, Messina and Padua. In the end, the BSM implementation will include all regional, provincial, company and station commands across more than 5000 municipalities. 

This project will allow the Carabinieri to manage its IT infrastructure with an increasing sophisticated level of process management, varying according to levels of criticality and the impact on application services pertinent to both external and internal users.