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BMC Software has acquired ProactiveNet, an industry-leading Service Analytics™ technology company that helps Global 2000 and large e-commerce companies achieve and maintain value through the optimization of IT operations and service performance.
Business Service Management and IT Operations
As a leader in Business Service Management (BSM), BMC is focused on streamlining IT operations. With the addition of ProactiveNet product functionality, we can help our customers more fully and quickly achieve their ITIL and BSM goals.
Benefits of ProactiveNet
ProactiveNet is unique in its ability to provide an "early warning system" by applying sophisticated algorithms to stored data points to proactively notify of impending problems based on past behavior. Using real-time and proactive analyses of system behavior ProactiveNet provides:
- Early warnings of performance problems that enable administrators to fix problems before customers or order transactions are affected
- Intelligent thresholds that reduce the volume of escalated events which helps administrators spend less time on non-problems
- Automated learning that reduces administration time by not requiring manual configuration and maintenance of thresholds and rules
- Real-time root cause analysis that eliminates many "all-hands-on-deck" drills to resolve multipart problems
Find out more about our acquisition of ProactiveNet. Read the Press Release.
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