The Total Economic Impact™ Of The BMC Atrium Configuration Management Database (CMDB) Solution Executive Summary In August 2006, BMC Software commissioned Forrester Research to examine the financial impact and potential benefits from implementing the BMC Atrium Configuration Management Database (CMDB) solution, hereafter referred to as the BMC Atrium CMDB. To determine the impact, Forrester examined the specific costs, benefits, flexibility, and risk elements that a representative or sample BMC customer may experience when it implements the BMC Atrium CMDB. In support of this, Forrester conducted in-person, roundtable interviews with 17 key decision-makers at 10 organizations currently using the BMC Atrium CMDB solution. Forrester used the shared common inputs from these organizations to create a sample composite organization for this study to describe the potential benefits of the BMC Atrium CMDB solution (a description of the sample composite organization is on page 8). Purpose The purpose of this study is to provide readers with a framework to evaluate the potential financial impact of the BMC Atrium CMDB solution. Forrester’s aim is to clearly show all calculations and assumptions that go into the analysis. This study should be seen as a guide to better understand and evaluate the BMC Atrium CMDB.