Evolution of BSM

BMC president and CEO Bob Beauchamp presents the Forrester 2007 event key note address: part one of three

Industry Tipping Points

BMC president and CEO Bob Beauchamp presents the Forrester 2007 event key note address: part two of three

IT Management Environments

BMC president and CEO Bob Beauchamp presents the Forrester 2007 event key note address: part three of three

The State of BSM 2007

BMC president and CEO Bob Beauchamp presents The State of BSM 2007 event keynote address

Customer Panel Discussion

Customer panel discussion at the Executive Summit, The State of BSM 2007

Executive Summit Keynote

Joe Cleveland of Lockheed Martin delivers the Executive Summit keynote at The State of BSM 2007

Service Automation

Jim Grant and Kia Behnia present a demo of service automation at The State of BSM 2007

Executive Summit Keynote

Brian Byun of VMware delivers the keynote address at the Executive Summit, State of BSM 2007

BMC UserWorld 2007: Day One

View highlights from the first day of BMC UserWorld Vancouver 2007

BMC UserWorld 2007: Day Two

View highlights from the second day of BMC UserWorld Vancouver 2007

BMC Atrium Overview

BMC professionals cover the direction of BMC Atrium Enabling Technologies including the CMDB, BMC Run Book Automation, and the AR System

Service Automation Overview

BMC’s Purnima Padmanabhan presents the new Service Automation strategy

Service Request Management

BMC’s Mitch Myers introduces BMC Service Request Management and IT Service Support strategy

BSM Overview

BMC’s Paul Avenant reviews the BSM strategy for the next 12 - 18 months and much more

ITIL V3 Overview

Sharon Taylor, ITIL Chief Architect, discusses ITIL V3 enhancements

Partner Panel Discussion

Solution Provider Partners discuss the BSM market during the Executive Summit 2007

BSM Delivery Model

BMC’s Craig Harper talks about the importance of a proven delivery model for BSM

BSM and Service Delivery

Forrester Research’s Thomas Mendel and BMC’s Peter Armstrong discuss BSM

BMC Design Criteria for BSM

BMC’s Bob Beauchamp explains the BMC design criteria for BSM in his keynote

IT Simplification

Dell’s Rick Becker explains how they work with BMC to help standardize IT management

ROI of BSM

Forrester Research’s Thomas Mendel discusses how to justify the investment in BSM

Business Services and Processes

IDS Scheer CEO Thomas Volk discusses how BSM ties business services to processes